My new 993 came with a broken odometer!
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Joined: Jan 2010
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From: NorCal
My new 993 came with a broken odometer!
Bought the car from Ferrari of Atlanta. Took delivery in CA today from Interstate. The 15,615 miles on the car are now in question as the car's odometer arrived broken. Needless to say I bought the car mostly because of the low mileage.
Constructive suggestions welcome....
Constructive suggestions welcome....
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Joined: Jun 2009
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From: Dallas TX
That's very bad. If it was me I'd call the Ferrari dealer immediately and find out whats going on. No way they'd not know about this, unless it happened during the trip to CA (unlikely IMO). Next I'd be looking at the records and figuring out how long it could have been in this state. If you have service records from 5 years ago and the mileage's the same....then I'd be concerned. Any clues from the Carfax report, which I assume you had the dealership forward to you.
Not sure if there is much more you can do, except minimize the negative impact a NAM issue may cause future buyers. Fully document everything. GL and welcome to the List....
Not sure if there is much more you can do, except minimize the negative impact a NAM issue may cause future buyers. Fully document everything. GL and welcome to the List....
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From: Northern Portugal
The odometers on these cars fail very easily - it is just a very small plastic cogwheel that looses teeths, perhaps helped by frequent resetting of the partial odometer while driving?
Did you verify with the selling party that the mileage was genuine? Did you check the service book for consistent mileage increase through the years. Is the wear of the seats/carpets, etc in line with very low mlileage. Perhaps the odometer just failed during delivery?
Good luck.
Chris
Did you verify with the selling party that the mileage was genuine? Did you check the service book for consistent mileage increase through the years. Is the wear of the seats/carpets, etc in line with very low mlileage. Perhaps the odometer just failed during delivery?
Good luck.
Chris
Three Wheelin'
Joined: Oct 2008
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From: San Francisco Bay Area
Sorry to hear about this, I'd be pretty bummed. I would definitely be on the phone with the dealer immediately to ensure that they don't try and claim that the odometer was broken after you took delivery. If you paid top dollar for the car based on its mileage, then I'd demand to be compensated for the fact that the car was completely misrepresented.
Burning Brakes
Joined: Apr 2009
Posts: 824
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From: Mountains of NC
What does the Carfax say? If it is just off a little bit, don't worry about it. Does the car appear to be a 'like new' 15k miles car with little to no wear most everywhere inside and out? It sure looks gorgeous!
Pro
Joined: Dec 2008
Posts: 505
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From: USA/UK
I'm afraid I would assume the worst. The value of your vehicle is intrinsically linked to it's advertised mileage, unless of course, the dealer has advised you that the mileage may not be accurate. As this "issue" wasn't disclosed to you, I would hold the supplying dealership accountable ie provide evidentary documentation to authenticate the mileage. If they can't/ won't, I'd demand a full refund including your reasonable out-of-pocket expenses. A letter from a Attorney may expedite matters ...
I really hope you are able to resolve this quickly and satisfactorily.
I really hope you are able to resolve this quickly and satisfactorily.
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From: Boston
If you haven't registered the car yet in CA, don't do it ... you can probably rescind the sale in GA based on the broken odo. Hang onto their title and paperwork, and contact the dealership and speak (reasonably) to the sales manager. If you get nowhere, talk to the dealer licensing board for the state of Georgia, and to the police down there. That's fraud, because they almost certainly had to sign some sort of odometer disclosure statement saying it's the true mileage.
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Thread Starter
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Joined: Jan 2010
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From: NorCal
A lot of really appreciated comments and suggestions.
I contacted the dealer who apologized and offered to pay shipping and repairs on the odometer. said he the odometer was working when he drove the car. I doubt that's really the case. I have receipt for new tires and an oil change from last summer that put the mileage about 100 off from where it is now. The tires look to be in great condition if not new. So the mileage is off, but it couldn't be more than a few thousand miles. The oil in the car looks very clean (yea, I know that doesn't mean much). The car drives great and I think I have a handle on starting it now. My plan is to drive it this weekend (it came with a temp plate on it) and have my mechanic check it over (read the OBOII) Monday before I smog it.
I contacted the dealer who apologized and offered to pay shipping and repairs on the odometer. said he the odometer was working when he drove the car. I doubt that's really the case. I have receipt for new tires and an oil change from last summer that put the mileage about 100 off from where it is now. The tires look to be in great condition if not new. So the mileage is off, but it couldn't be more than a few thousand miles. The oil in the car looks very clean (yea, I know that doesn't mean much). The car drives great and I think I have a handle on starting it now. My plan is to drive it this weekend (it came with a temp plate on it) and have my mechanic check it over (read the OBOII) Monday before I smog it.
Three Wheelin'
Joined: Dec 2005
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From: Flanders, BE
With your last statement I would have no doubt the real milage is very close to the shown milage. I would even dare to think the odometer was working and the dealer is telling the truth. If they knew it was broken and they were trying to con you they would have repaired it.
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From: Vancouver, BC
Ask the dealer to read the engine hours from the computer...that can give you a ballpark to see that the mileage is about right. It also can give you the average speed (given the assumed mileage), so you can see how much city/highway the car had.
Cheers,
Mike
Cheers,
Mike
Pro
Joined: Jul 2005
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From: Denver, Colorado
Is the trip odometer set at 0. If so, I would bet that someone reset it while moving and broke the cog wheel. This happened to me once on an older BMW. Good luck and sorry to hear about the surprise. I'm sure the mileage is really close to the last documented mileage from the service records.
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From: Winston-Salem, NC
To "cya", I'd suggest getting a letter from the dealer, stating the pertinent facts with respect to the odometer reading and their willingness to have it repaired. While it's a relatively easy DIY, in this instance, I'd let them pay for a competent speedo repair shop in your area to fix it so that their receipt can be a part of your record.