A poor experience with Manhattan Motorcars' service department
11-30-2005, 11:58 AM
#16
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Originally Posted by Steven_H
Perhaps someone should send a link to this thread to PCNA?
11-30-2005, 06:49 PM
#17
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another good one on manhattan motorcars:
my car was maintained there systematically by its previous owner who obviously knew nothing about cars (with wipers changed at every visit for example ...)
when I bought it, I brought it to get theair conditioning checked, they charged 150$ me for a refill and said it was fine, but the ac wasn't even working when I left.
I also asked them to provide me with a new cigarette lighter (missing most likely because of radar detector connection), they charged me 75$ for part and 75$ for labor to install it...
what do you think?
I have never been back
my car was maintained there systematically by its previous owner who obviously knew nothing about cars (with wipers changed at every visit for example ...)
when I bought it, I brought it to get theair conditioning checked, they charged 150$ me for a refill and said it was fine, but the ac wasn't even working when I left.
I also asked them to provide me with a new cigarette lighter (missing most likely because of radar detector connection), they charged me 75$ for part and 75$ for labor to install it...
what do you think?
I have never been back
11-30-2005, 07:04 PM
#18
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Nice writeup, JPL. Sorry about your crummy experience.
We had a similar tire experience, when a Louisville Land Rover dealer employee "accidentally ran up onto a curb" and blew a front tire while our car was in their care. The suspension was not damaged. I made them pay for two new front tires and the alignment. I always wondered if some dealer yahoo took the then-new Rangie on some offroad adventure. Couldn't prove it, though.
When I was growing up, we were taught to treat another's possessions better than our own. Seems like that message may have been lost on some of these folks.
We had a similar tire experience, when a Louisville Land Rover dealer employee "accidentally ran up onto a curb" and blew a front tire while our car was in their care. The suspension was not damaged. I made them pay for two new front tires and the alignment. I always wondered if some dealer yahoo took the then-new Rangie on some offroad adventure. Couldn't prove it, though.
When I was growing up, we were taught to treat another's possessions better than our own. Seems like that message may have been lost on some of these folks.
11-30-2005, 07:10 PM
#19
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Pierre,
$75 for the lighter and $75 for the installation? That is too funny. I have to know... what were you able to do about that goofy billing? Do you still have the invoice? That is worthy of framing.
$75 for the lighter and $75 for the installation? That is too funny. I have to know... what were you able to do about that goofy billing? Do you still have the invoice? That is worthy of framing.
12-01-2005, 12:35 AM
#20
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At MM, on the service representative's desk was a price list for various mods such as fancy seats, PSS9s, et cetera. I wish I could remember the price they charge to install a ValentineOne radar detector... I think it was a few thousand dollars... maybe I should call them to ask for the exact price... in case anyone is interested I will install a V1 for $250 less than they will, just send me a PM.
12-02-2005, 02:36 PM
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Second recommendation on Formula. If you live in the City, really hard to get out to where there be dragons (Jersey & Long Island). I've found no issues with Mark's style...I've learned a lot about suspensions and I feel he is good about helping you prioritize what has to be done when. Shop isn't overcrowede either, and is walkable to the train/subway so easy to just drop off and get back to the City.
