Did Porsche South Bay service dept rip me off?
07-24-2023, 03:07 PM
#61
Don't they know owners communicate on the good, bad, and ugly of dealerships, sales people, indy shops, and everything aftermarket for these cars? $2,495 is an insane figure for the services listed.
I got my Lexus LX570 serviced for 100K with Oil/Filter change, Coolant flush and change, Brake Fluid flush and change, Air/Cabin Filters, new Battery for Key, Tire Rotation, and a loaner vehicle while they had the car. It was all under $500 US. Yes I could have done all that myself, but not for under $500 including the tine it would take and the disposal of old fluids. Not saying a sports car and SUV are the same, but they both have 1 engine with a few filters, 4 wheel disk brakes with one caliper each and one master cylinder. It's not like Porsche is blending custom fluids for the car on site???? I'd love to see the detailed estimate on that one.
I got my Lexus LX570 serviced for 100K with Oil/Filter change, Coolant flush and change, Brake Fluid flush and change, Air/Cabin Filters, new Battery for Key, Tire Rotation, and a loaner vehicle while they had the car. It was all under $500 US. Yes I could have done all that myself, but not for under $500 including the tine it would take and the disposal of old fluids. Not saying a sports car and SUV are the same, but they both have 1 engine with a few filters, 4 wheel disk brakes with one caliper each and one master cylinder. It's not like Porsche is blending custom fluids for the car on site???? I'd love to see the detailed estimate on that one.
I hate to say that, its beyond retarded.
07-24-2023, 03:32 PM
#62
07-24-2023, 04:12 PM
#63
Burning Brakes
>> but what really pissed me off is he said he wont be able to clear the service reminder on the dash board even if i skip doing "Cabin Air Filter
Get yourself PIWIS setup from @rnlst_log or other sources so you can reset / clear / scan / code whatever you want. IMHO PIWIS is almost mandatory for any technically competent owner interested in unlocking the full ownership experience of these cars. It'll pay for itself after the first service or two....
Get yourself PIWIS setup from @rnlst_log or other sources so you can reset / clear / scan / code whatever you want. IMHO PIWIS is almost mandatory for any technically competent owner interested in unlocking the full ownership experience of these cars. It'll pay for itself after the first service or two....
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Ah10 (07-24-2023)
07-24-2023, 04:25 PM
#64
Rennlist Member
>> but what really pissed me off is he said he wont be able to clear the service reminder on the dash board even if i skip doing "Cabin Air Filter
Get yourself PIWIS setup from @rnlst_log or other sources so you can reset / clear / scan / code whatever you want. IMHO PIWIS is almost mandatory for any technically competent owner interested in unlocking the full ownership experience of these cars. It'll pay for itself after the first service or two....
Get yourself PIWIS setup from @rnlst_log or other sources so you can reset / clear / scan / code whatever you want. IMHO PIWIS is almost mandatory for any technically competent owner interested in unlocking the full ownership experience of these cars. It'll pay for itself after the first service or two....
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Ah10 (07-24-2023)
07-28-2023, 05:47 PM
#65
Burning Brakes
Well, they may well have taken advantage ....
Just had my 3 year, 30K service (17K miles actual) done yesterday in Knoxville, and the total cost was $1,518.
Took most of the entire day because they did a couple of recalls, "replacing engine data adhesive label" and re-programming the instrument cluster which was a massive software upgrade because it took forever. Also had they check my side seat pull tabs which they reworked with activated grease to move them as designed.
Took most of the entire day because they did a couple of recalls, "replacing engine data adhesive label" and re-programming the instrument cluster which was a massive software upgrade because it took forever. Also had they check my side seat pull tabs which they reworked with activated grease to move them as designed.
07-28-2023, 07:35 PM
#66
Rennlist Member
I own a Autel 906, xentry for the E63 and a large snap on box. I just don’t trust the dealers for anything. They all seem to have a scam going unless you personally know the tech who you’re not allowed to talk to. The independent guys are way better in most ways. I’ve owned a half dozen new cars and I’ve had issues with the service department so I started doing things myself except oil changes because I don’t have a real lift and I’m tired of cleaning up oil in my garage.
I had the Mercedes dealer change the oil out on my E63. Got a code a day later and found they left my dip stick out so it would kick a code and they could charge me to diagnose it. Shady dudes that all seem to be in on it as far as keeping themselves employed with stuff like that.
toyota guys removed the wheel weights off a newer 4runner. Thing was vibrating like crazy and they tried to sell me tires.
Kia stinger guys tried twice to get over on an oil change. I had to pull them out and show them the dirty oil. Both times, “oh, I’ll speak with him”.
Chevy SS recalled for steering issue, never tracked straight again until I put my Autel on the car and ran through the adaptations they didn’t do.
The last one was my GL with bad airbags in the rear. They wanted $5000 to replaced everything. I did it for $425 for 2 new bags in the rear.
I know a guy who is a Porsche tech, I’ll get the tools, specs and do it myself. I don’t need the Porsche tech doing laps in my car and charging me for it.
about the only thing I can’t do it machine work and alignments. I could probably figure out the alignment deal but the new machines are much better than ***** and strings. I watched the GT guys do a race car and that system looks very expensive.
I had the Mercedes dealer change the oil out on my E63. Got a code a day later and found they left my dip stick out so it would kick a code and they could charge me to diagnose it. Shady dudes that all seem to be in on it as far as keeping themselves employed with stuff like that.
toyota guys removed the wheel weights off a newer 4runner. Thing was vibrating like crazy and they tried to sell me tires.
Kia stinger guys tried twice to get over on an oil change. I had to pull them out and show them the dirty oil. Both times, “oh, I’ll speak with him”.
Chevy SS recalled for steering issue, never tracked straight again until I put my Autel on the car and ran through the adaptations they didn’t do.
The last one was my GL with bad airbags in the rear. They wanted $5000 to replaced everything. I did it for $425 for 2 new bags in the rear.
I know a guy who is a Porsche tech, I’ll get the tools, specs and do it myself. I don’t need the Porsche tech doing laps in my car and charging me for it.
about the only thing I can’t do it machine work and alignments. I could probably figure out the alignment deal but the new machines are much better than ***** and strings. I watched the GT guys do a race car and that system looks very expensive.
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spdracerut (07-28-2023)
07-29-2023, 09:46 AM
#67
07-30-2023, 08:32 AM
#68
Burning Brakes
That is the exact wording and I did NOT check specifics as I was there from 9am - 4pm and had to travel an hour to home through rush hour that took much longer than that. I am **assuming** it is to fix potential issues like the one that was mentioned in this forum not that long ago about the instrument cluster going dark. I have never had any issues and it's a 2020 992.