doug_999

Look - give the GM or owner one chance to make this right. Your exact post here is what I would send them.

and then if nothing happens... public shaming. I'm not one to write a public review without giving the seller a chance - but if the let you down (and no threatening them), then post this to everyone who might listen.- along with the dealer name.

SirBeans

Why are people so scared to post the names of the dealers …..stop being so whimpy …..we need this info so we know not to shop there, which will make that dealer make less profits and maybe learn that they can’t treat people like this and still be in business.

detansinn

Because smearing them on the Internet can weaken your legal standing and/or expose yourself to counter claims. There’s nothing wimpy about it. It’s the smarter approach. You’re giving them the opportunity to make it right.

MEGY911

Also, some of us don't live near multiple dealers. I happen to live 5 minutes from the only dealer in my state, with the next one being about an hour away. Makes my life difficult if I call them out in a public forum before doing everything reasonable to rectify the situation.

MEGY911

100% agree with this.

Porsche992

I had an issue solved by PCNA that my dealer was not willing to solve for me. Whoever says that Porsche doesn't care is wrong. They do, this is straight up making their brand look like crap. They still have to sell other cars not just 911's and this makes them look terrible. Call PCNA and have them resolve this for you is what I would do.

BaxterPup

Sorry to hear about your situation @buxs . Definitely slimey behavior.

I was on a local dealer's GT4 list with a deposit in place from May 2021 - November 2022. I started 9th and was finally at #4 when I got the call that it wasn't going to happen. That communication was immediately followed by a "we got a bonus allocation that will go to the first to raise their hand". The following conditions were in place:
1). They'd already spec'd the car to $143k
2) Required the purchase of a $15k Porsche watch (now that was almost funny)
3) Pay for $10k worth of PPF and Ceramic coating
When I asked why that allocation didn't instead go to the next customer in line (wouldn't have been me) who'd waited in good faith and stated that it felt slimey, that's when all communication from the dealership stopped.

I went across the bay to the dealer we'd purchased a Macan S from the year before and got lucky on a T allocation at list, no forced service plan, ppf, etc... which we memorialized in a signed Order & Deposit Agreement. If based on other's suggestions, you don't get the desired result from the GM or PCNA, I'd swing by some local dealers to see what they can do. I've briefly shared my experience with other dealers without sharing SA names, etc....or mudslinging only so they're aware that I've gotten burned and am no mood to deal with that again.

Personally, I wouldn't count on a remedy with your current dealer but instead would work on building a new relationship with another.

meyecul

Thats awesome congrats! Curious what dealer offered a T at list and is your allocation V70 or V200 status?

TN_3

I’m still really confused how it’s possible to be granted an allocation from PCNA…

BaxterPup

Thank you! Fremont (can't recommend them highly enough), they've been awesome to deal with. V200 with 2/17 freeze date and 5/5 eta at Benicia.

Matjaz

This is so bad and I really feel for you. When I was putting my deposit down in Sept 2021 for my 911 we signed up the agreement that they would honor MSRP, so when I got my allocation in Aug 2022 it was MSRP and when it arrives in Feb I'm paying MSRP without any add-ons. It is crazy world right now.
We are trying to get allocation for a new 2023 Range Rover Sport and it is even worse. No dealer here would honor MSRP even if you are willing to wait. It is +$20k min. So we will wait as it is more a want than a need. Or we just wait for 2024 Cheyenne...I'm sure the market will soften at some point in time once FED is done with its work.

al_b

Found this interesting, the concept of parallel lists, once which never really advances (MSRP). I was getting this feeling as I started checking in with a local dealer regarding 718 Spyder “availability”…stopping short of allocation, as I wasn’t quite committed to the process given my lack of experience with the process. Where Spyders were few and far, I asked about allocations and got the basic rundown, however the “sticker vs. willingness to pay a little more” kept getting dropped in conversation in a manner of “is what it is, wish it wasn’t this way” and so-on. With such opaque guidelines and allocations ending/looming electric and so on I called it and started in on a C4S search that ended with a low mileage ‘22.

OP I too am really impressed you convinced PCNA to give you an allocation. I hope you can find another dealer who you’re likely to enjoy working with simply on the basis of shedding first dealer baggage. That’s my sense after spending time in 3 dealerships the tone/vibe can vary a lot, and it’s so obvious when there’s a good fit.

ipse dixit

Contact your state's BBB.

norcal992

Maybe time has changed but I had a not-so-good experience with them. When I approached Porsche Fremont for a base/S mid last year, they were charging a 15~20k ADM to put me on the waitlist. I know the market was at the peak at that time but I was able to get MSRP deals from several other bay area dealers.

Domer911

Based on my recent experiences with PCNA and numerous dealers... You're screwed. Take it like a man or get out. They don't give two ***** about you or your business.