Originally Posted by turbonator

It's very disappointing to hear these stories. Is Porsche a premium brand? I'd like to think so but the stories about how they're always trying to find ways to not cover things under warranty is troubling. Check out the thread about windshield gaskets deteriorating. Apparently it's been going on for years and when you bring it to the dealer they'll say you caused it by using some forbidden car shampoo or cleaner.

Originally Posted by zachr

Sorry to hear that, OP.

Semi-off-topic, I've heard in stories dealing with telecoms in America (specifically AT&T) that their "office of the president" is fairly attentive to complaints about poor customer experiences and tend to be able to resolve . I wonder if Porsche has a similar organization that you can escalate a complaint to. I agree that "this must have been caused by an external factor" is bull****. My company just moved us into a brand new office building, and three times now they've had a window randomly shatter, unprompted. I've had shower glass shatter unprompted as well. Yes, something went wrong, but there's no more reason to believe it was an outside force than that your window glass, gasket, housing, or something else about how the car rolled off the assembly line caused this.

Originally Posted by kim9701

Kind of surprising from Porsche given the fact that the 3 corners have fractures. I can't imagine what "external factors" caused by the driver could result into something like this. Perhaps someone drove like a daredevil and caused the structure to twist?

Originally Posted by KahunaCanuck

Sadly the same thing happened to me with my 2018 GT3...it was parked in a storage facility near the track and did the exact same thing. Porsche refused to fix it.

Originally Posted by KahunaCanuck

Sadly the same thing happened to me with my 2018 GT3...it was parked in a storage facility near the track and did the exact same thing. Porsche refused to fix it.