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Porsche scores poorly in the latest JD power

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Old 06-29-2022, 02:35 AM
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4carl
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Default Porsche scores poorly in the latest JD power

They used to be number one or number two now there near the bottom jeep actually beat them. Most of the problems are technology-based no mystery! Carl

https://www.cars.com/articles/2022-j...e-high-451148/

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06-29-2022, 07:49 AM
Denny Swift
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Yes, these rankings are meaningless when Porsche ranks poorly. But they are truthful when Porsche ranks high. Any Porsche owner knows that.

https://rennlist.com/forums/992/1304...er-2022-a.html
Old 06-29-2022, 02:54 AM
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ipse dixit
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Just understand what JD Powers' Initial Quality Survey is designed to show.

From the article:

It’s worth noting that a brand’s initial quality score is not necessarily correlated to its manufacturing quality; a lower score is more likely a result of complex vehicle technology than poor build quality, according to the firm.
Anything from Homelink not working, to Apple Carplay not syncing on PCM, to major things like drivetrain failures all go into Initial Quality. Which, in the long run, may mean little to nothing to overall mechanical reliability of the car itself.

So as with anything, context matters. Especially with JD Powers surveys.

That said, I treat JD Powers surveys the same way I treat horoscopes. For entertainment purposes only.
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Old 06-29-2022, 03:43 AM
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Originally Posted by ipse dixit
Just understand what JD Powers' Initial Quality Survey is designed to show.

From the article:



Anything from Homelink not working, to Apple Carplay not syncing on PCM, to major things like drivetrain failures all go into Initial Quality. Which, in the long run, may mean little to nothing to overall mechanical reliability of the car itself.

So as with anything, context matters. Especially with JD Powers surveys.

That said, I treat JD Powers surveys the same way I treat horoscopes. For entertainment purposes only.
^^^This! A nothingburger most of the time.
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Old 06-29-2022, 07:49 AM
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Denny Swift
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Yes, these rankings are meaningless when Porsche ranks poorly. But they are truthful when Porsche ranks high. Any Porsche owner knows that.

https://rennlist.com/forums/992/1304...er-2022-a.html
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Old 06-29-2022, 08:17 AM
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doug_999
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I suspect it is 100% related to homelink in the 992

but, you can expect their long-term to take a dump in the next year or two as well with the Taycan being the boat anchor.
Old 06-29-2022, 09:21 AM
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I wonder if current Porsche owners, or many future Porsche owners, care…when it came to buying a Porsche? If one were to ask buyers what there top 3 attributes they look for when buying a Porsche, I would be surprised if many listed “reliability” as one of those 3 attributes. It wasn’t on my list, but I guess I assumed a certain level of reliability and quality was already baked into the design of the car?

That said, reliability is important, for sure. Especially when it comes to important and expensive systems/components. So far, my only “reliability” issues have been nuisance related, like squeaks and rattles…which seems to be a fairly common issue on Rennlist.

Last edited by CodyBigdog; 06-29-2022 at 09:23 AM.
Old 06-29-2022, 09:42 AM
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991.1 Guy
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It matters to me. I won't buy another. Too many issues related to build quality. Not just tech. Rattles mostly that they have not been able to address for almost a year due to lack of parts.
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Old 06-29-2022, 10:02 AM
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I’m not going to lie, the PCM is buggy as hell.
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Old 06-29-2022, 10:25 AM
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Originally Posted by CodyBigdog
I wonder if current Porsche owners, or many future Porsche owners, care…when it came to buying a Porsche? If one were to ask buyers what there top 3 attributes they look for when buying a Porsche, I would be surprised if many listed “reliability” as one of those 3 attributes. It wasn’t on my list, but I guess I assumed a certain level of reliability and quality was already baked into the design of the car?

That said, reliability is important, for sure. Especially when it comes to important and expensive systems/components. So far, my only “reliability” issues have been nuisance related, like squeaks and rattles…which seems to be a fairly common issue on Rennlist.
Their long term reliability scores were always something I respected. To have a car that performs so well and be reliable? Love it. Alas, I've had more issues with my 992 in a year and a half than I have with my previous 5 BMWs.
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Old 06-29-2022, 11:16 AM
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Originally Posted by doug_999
Their long term reliability scores were always something I respected. To have a car that performs so well and be reliable? Love it. Alas, I've had more issues with my 992 in a year and a half than I have with my previous 5 BMWs.

Not to jinx myself, but my 6yo (2016) M4 is absolutely flawless after 55K miles. Not a single issue (knock on wood), and as tight as a bank vault, with zero squeaks or rattles.

Love the Porsche (ie love the way it drives and looks - get tons of looks and thumbs up)….but I do find the rattles to be an irritant at times. Solution is to either crank up the music or open the windows. Other than that, no complaints (knock on wood). I’ve given up running to the dealership everytime I hear a rattle.

Last edited by CodyBigdog; 06-29-2022 at 11:17 AM.
Old 06-29-2022, 11:35 AM
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I must say that glitches are to be expected in this or any new model. All that is important is that your dealer is ready and willing to immediately handle and repair
whatever comes. Yes, some dealers have a questionable track record, but, my experience with Porsche of Beachwood, Ohio has been exemplary . For the several
issues that I had, my salesman, took immediate action with the service department, assuring that I will buy my Cayenne ,next year, with them.
Old 06-29-2022, 12:02 PM
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Originally Posted by CodyBigdog
Not to jinx myself, but my 6yo (2016) M4 is absolutely flawless after 55K miles. Not a single issue (knock on wood), and as tight as a bank vault, with zero squeaks or rattles.

Love the Porsche (ie love the way it drives and looks - get tons of looks and thumbs up)….but I do find the rattles to be an irritant at times. Solution is to either crank up the music or open the windows. Other than that, no complaints (knock on wood). I’ve given up running to the dealership everytime I hear a rattle.
Yes, in some ways, I miss my M3

Originally Posted by malibu515
I must say that glitches are to be expected in this or any new model. All that is important is that your dealer is ready and willing to immediately handle and repair
whatever comes. Yes, some dealers have a questionable track record, but, my experience with Porsche of Beachwood, Ohio has been exemplary . For the several
issues that I had, my salesman, took immediate action with the service department, assuring that I will buy my Cayenne ,next year, with them.
100% agree - my Porsche service advisor has been great (possibly the best I've ever had). The fix for my door rattle was not perfect and he is hounding me to get the car back to fix it right.
Old 06-29-2022, 12:13 PM
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CodyBigdog
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Originally Posted by doug_999

100% agree - my Porsche service advisor has been great (possibly the best I've ever had). The fix for my door rattle was not perfect and he is hounding me to get the car back to fix it right.

Ditto. But it becomes a nuisance if I have to take it back to the dealership, and leave it with them for a day or two, as they try to duplicate the rattle. Been down that road multiple times. Gets old. It’;s not from the dealership’s lack of trying, and i appreciate that locating the source of a squeak or rattle is not an exact science. Just build and design the car right, from the get go.
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Old 06-29-2022, 12:15 PM
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4carl
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Reliability is important to me. It’s just such a pain in the *** to deal with a dealer regardless. I have a rule whenever I’m doing a Home project it always takes three trips to the hardware store. First trip you get what you think you need. Second trip you buy some special tool that he didn’t know you needed. Third trip you buy the parts that you broke. Kind of the same with taking the car to the dealer. three trips to fix the same problem. Trip one you shown the problem and they tell you they can’t duplicate it. Second trip acknowledge there’s a problem. Third trip they order parts and you wait for the fix. Carl
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Old 06-29-2022, 12:21 PM
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Originally Posted by doug_999
Their long term reliability scores were always something I respected. To have a car that performs so well and be reliable? Love it. Alas, I've had more issues with my 992 in a year and a half than I have with my previous 5 BMWs.
Yeah, but if you hang out on Bimmerpost you’re not going to hear that reliability is great. They report just as many issues with iDrive, this and that. My prior BMW’s were problem free though and so far my 992 is too. No buggy PCM!!!


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