InnoDrive add to 2020 992 anyone?
#31
By the way, I do believe there is a problem with PID, as there is no logical reason we should have to go into the settings every now and then to reset the max speed. Crazy.
So, I’m more than happy to add my voice to the crusade to fix the problem if you tel me who (name, number or email) you contacted at Porsche (either US or German) about this issue?
So, I’m more than happy to add my voice to the crusade to fix the problem if you tel me who (name, number or email) you contacted at Porsche (either US or German) about this issue?
#32
Porsche’s UK’s technical customer service is woeful. They refuse to help with anything, just repeating the mantra “take it to the dealership” no matter what you contact them about.
It took Porsche’s UK technical customer service representative a week or more to tell me she could not advise on how to reset the PCM (the car was not receiving sat nav destinations from the connect app) even though I later found the instructions in the driver manual. Pathetic service when I’ve spent £110k on a car that has glitchy and unreliable software
Last edited by JoBlo; 11-08-2021 at 05:29 PM.
#33
there are more details elsewhere in this thread
#34
It’s being dealt with by the supplying dealer’s service department, so I feel far removed from any sense of urgency or determination. To be honest I don’t know if anyone cares or is doing anything.
Porsche’s UK’s technical customer service is woeful. They refuse to help with anything, just repeating the mantra “take it to the dealership” no matter what you contact them about.
They took a week or more to tell me they could not advise on how to reset the PCM (the car was not receiving sat nav destinations from the connect app) even though I later found the instructions in the driver manual. Pathetic service when I’ve spent £110k on a car that has glitchy and unreliable software
Porsche’s UK’s technical customer service is woeful. They refuse to help with anything, just repeating the mantra “take it to the dealership” no matter what you contact them about.
They took a week or more to tell me they could not advise on how to reset the PCM (the car was not receiving sat nav destinations from the connect app) even though I later found the instructions in the driver manual. Pathetic service when I’ve spent £110k on a car that has glitchy and unreliable software