Originally Posted by MoeMistry

There’s a lot of “hype” and false promises in our industry, and unfortunately for OP, he’s getting first-hand experience of the limitations of ppf and ceramic coating

To clarify, ceramic coating will exhibit different characteristics when applied to paint vs. ppf. Paint is hardened where ppf is simply a soft and pliable plastic and is more porous

Ceramic coatings, or any other coating, is no match for bird droppings, acidic and low pH, when left on for extended periods of time. You have some comfort knowing the damage is reduced since there is a coating on your film vs no coating at all

The paint is most likely untouched and film took the brunt of it

if you can post a photo, it would help me in better diagnosing what to do

I recommend taking it to the shop that installed the ppf and did ceramic coating. They will be much better equipped to diagnose and treat the area affected

the least evasive way is to neutralize the acid that’s now embedded in the pores of ppf, use a mild paint cleanser to minimize the etching as much as possible, prep and recoat

hope this helps

Originally Posted by LifesAnesthesia

I'm upset that the dealer allows bird crap to sit on my car for likely a long time (car was with them for 4 days) which caused the etching of the ceramic coat and likely not the Xpel and obviously not the paint.

The issue is the dealership, not the coatings.

Originally Posted by Sorcerer 11

I'm finding this a little strange to be honest. I have had several cars ceramic coated and left outside, as that's where they have lived...that's why I had the coating in the first place. I live by the coast here in the UK surrounded by seagulls as its a fishing port and my car has been pooped on many times and the car has been left for weeks without cleaning, but it all comes off with a bit of good quality washing.......well it has so far and the current outside car is black.
Gtechniq products have always been applied by my detailer and I'm very happy with his work and the product....he has done around a dozen cars for me, so he did my TTS too.
I'm really surprised that after 4 days it has etched in.....not much point in having it if it won't last longer than that.

Originally Posted by rk-d

4 days of bird crap sitting on a car in the sun WILL etch the paint.

Maybe UK birds have a better diet

Originally Posted by rk-d

4 days of bird crap sitting on a car in the sun WILL etch the paint.

Maybe UK birds have a better diet

Originally Posted by LifesAnesthesia

Leaving bird crap on the car for 4 days while it is kept outside baking in the sun at the dealer? Doesn't sound strange at all to me or my detail who installs several ceramic coating options for various Porsche, Ferrari, Lamborghini, etc. dealerships in the area? Maybe you're just a superior individual?

Originally Posted by Sorcerer 11

Fish not burgers.

No I'm not a superior individual.......Perhaps I have a better detailer!

Originally Posted by LifesAnesthesia

Picked up my car from a service appointment (2 weeks with the dealer for a obvious door rattle - long story short the rattle is still present and confirmed by the service manager despite the service receptionist telling me "they got it!"). Anyway, when I went to pick up the car the hood was covered in bird ****. After washing the crap off, turns out my ceramic coating was etched. Obviously I'm dealing with my dealership to resolve this issue, but is this the kind of service I should be expecting from Porsche? How would you all aim to resolve this issue? This is my first Porsche, but I've had Ford dealerships treat me better.

Originally Posted by LifesAnesthesia

Eh likely not. I got it out with a heat gun earlier this afternoon. Looks good as new. Thanks to all who suggested it!

Originally Posted by malba2366

Did it damage the ceramic coating the Xpel or both? If it is just the Opticoat, the detailer can probably take care of it easily by lightly buffing the areas that got etched and reapplying opti-coat to that area. I would try to get the dealer to pick up the tab, but I think they will try to tell you that their detailer will fix it and the dealership detailers aren't usually the best.

Originally Posted by LifesAnesthesia

I got my detailer to fix it today - looks good as new. But yeah the first thing the sales manager offered me was their detailer to fix it and apply their ceramic and ppf...like it's a good idea to mix and match products

Originally Posted by LifesAnesthesia

Leaving bird crap on the car for 4 days while it is kept outside baking in the sun at the dealer? Doesn't sound strange at all to me or my detail who installs several ceramic coating options for various Porsche, Ferrari, Lamborghini, etc. dealerships in the area? Maybe you're just a superior individual?