Originally Posted by Marantz2270

You definitely aren’t wrong. Any good SA who prides themselves on providing timely service should a) have no issue promptly updating your build and communicating with you accordingly, and b) should welcome constructive feedback concerning how they can improve their service.

I say this taking into account that life gets crazy for people, including SAs, and humans make mistakes. All fair and good, and I believe in being gracious and understanding whenever possible.

However: Unresponsiveness, leaving clients in the dark, and simply not doing one’s job is pretty lame.

Originally Posted by ThWombatCredenza

Thanks for the reply. I’d rather have an easy, good relationship. I may update my build again ,but not if it’s like this. Also...next car from them?