Porsche Cary "buying" experience
#16
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the check thing doesn’t make sense.
Holding a post dated piece of paper doesn’t mean the car is sold and it would not equate to booking the revenue for the month. A Porsche dealer is a real business, typically run by experienced professionals and driving revenues north of $50m-$90m annually. It is 100% not possible any finance department or GM would even accept a check from a customer they don’t know.
its just not possible.
Holding a post dated piece of paper doesn’t mean the car is sold and it would not equate to booking the revenue for the month. A Porsche dealer is a real business, typically run by experienced professionals and driving revenues north of $50m-$90m annually. It is 100% not possible any finance department or GM would even accept a check from a customer they don’t know.
its just not possible.
Now, internally, they might've needed a few cars to get individual bonuses as sales people/managers. Once again, this goes by the day the car was punched/marked as sold. Whether or not they got funded (loan/wire wise) on that date isn't relevant.
Source: Used to finance and dealer audits for BMWNA.
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AlexCeres (Yesterday)
#17
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It has nothing to do with booking revenue from an accounting purpose, it has to do with punching the car and marking it as sold in their system and Porsche's system, which they can do with a piece of paper like a check as that is enough to pass an audit from PCNA for sales incentives if they are audited. Basically, if they sell a certain number of new and/or CPO cars, they get additional bonuses/allocations from PCNA.
Now, internally, they might've needed a few cars to get individual bonuses as sales people/managers. Once again, this goes by the day the car was punched/marked as sold. Whether or not they got funded (loan/wire wise) on that date isn't relevant.
Source: Used to finance and dealer audits for BMWNA.
Now, internally, they might've needed a few cars to get individual bonuses as sales people/managers. Once again, this goes by the day the car was punched/marked as sold. Whether or not they got funded (loan/wire wise) on that date isn't relevant.
Source: Used to finance and dealer audits for BMWNA.
congrats on your used car
#18
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I'm not OP, so not sure what you mean by used car or why you're congratulating me.
Explain how it works then. They just wanted to hold onto a check - they're not spotting/letting him take delivery of the car until it clears...But if they're trying to write the contract as Aug 31 to hit their August bonuses/targets, they will need a credit app dated 8/31 or a check dated 8/31 to pass any future audits from the manufacturer, regardless of when the money actually hits their account. A dealer of course would not let you take delivery unless you have a relationship and they trust you or they have money in house (wire, certified check, personal check cleared). But once again, delivery date, contract date and funded date (when the dealer receives money from the bank/customer) can all be different days, or the same day. Depending on the circumstance.
Explain how it works then. They just wanted to hold onto a check - they're not spotting/letting him take delivery of the car until it clears...But if they're trying to write the contract as Aug 31 to hit their August bonuses/targets, they will need a credit app dated 8/31 or a check dated 8/31 to pass any future audits from the manufacturer, regardless of when the money actually hits their account. A dealer of course would not let you take delivery unless you have a relationship and they trust you or they have money in house (wire, certified check, personal check cleared). But once again, delivery date, contract date and funded date (when the dealer receives money from the bank/customer) can all be different days, or the same day. Depending on the circumstance.
#19
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I really don't understand your thought process. If you like the car and still want it - reach out to the sales guy you were dealing with it. Not sure who called you or why they tried to scare you, probably thinking you would finance (was it suggested) or give them money sooner so they can punch the car for August. But that ship has sailed - they will still sell you the car if you want it. I honestly wouldn't think much about that phone interaction you had with some random person from there.
I would bet that there was some sort of miscommunication somewhere and it can easily be resolved, so not sure why your writing off a whole dealership for what's likely no reason if they hold up their end and sell you the car for the agreed upon amount. I don't think at this point that you're in any position to negotiate any extras like some other's have suggested, you literally haven't been wronged yet.
Call your sales guy. Tell them what happened and ask them whats going on. The call could've come from a different sales guy trying to sell the car to one of his clients so he gets the commission for all we know. Might've been a miscommunication where a manager or someone thought you haven't committed and didn't realize you were put a deposit and were wiring money in a few days. Before freaking out and making a huge thing out of nothing, you should really find out what's going on.
Just my 2 cents.
I would bet that there was some sort of miscommunication somewhere and it can easily be resolved, so not sure why your writing off a whole dealership for what's likely no reason if they hold up their end and sell you the car for the agreed upon amount. I don't think at this point that you're in any position to negotiate any extras like some other's have suggested, you literally haven't been wronged yet.
Call your sales guy. Tell them what happened and ask them whats going on. The call could've come from a different sales guy trying to sell the car to one of his clients so he gets the commission for all we know. Might've been a miscommunication where a manager or someone thought you haven't committed and didn't realize you were put a deposit and were wiring money in a few days. Before freaking out and making a huge thing out of nothing, you should really find out what's going on.
Just my 2 cents.
#20
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I'm not OP, so not sure what you mean by used car or why you're congratulating me.
Explain how it works then. They just wanted to hold onto a check - they're not spotting/letting him take delivery of the car until it clears...But if they're trying to write the contract as Aug 31 to hit their August bonuses/targets, they will need a credit app dated 8/31 or a check dated 8/31 to pass any future audits from the manufacturer, regardless of when the money actually hits their account. A dealer of course would not let you take delivery unless you have a relationship and they trust you or they have money in house (wire, certified check, personal check cleared). But once again, delivery date, contract date and funded date (when the dealer receives money from the bank/customer) can all be different days, or the same day. Depending on the circumstance.
Explain how it works then. They just wanted to hold onto a check - they're not spotting/letting him take delivery of the car until it clears...But if they're trying to write the contract as Aug 31 to hit their August bonuses/targets, they will need a credit app dated 8/31 or a check dated 8/31 to pass any future audits from the manufacturer, regardless of when the money actually hits their account. A dealer of course would not let you take delivery unless you have a relationship and they trust you or they have money in house (wire, certified check, personal check cleared). But once again, delivery date, contract date and funded date (when the dealer receives money from the bank/customer) can all be different days, or the same day. Depending on the circumstance.
The point is, they agreed to sale me the car in September for the agreed amount after signing the sales agreement and credit card deposit.
Last edited by neurotic; Yesterday at 03:03 PM.
#22
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This car? ---> https://www.porschecary.com/certifie...e14c205468.htm
I'm surprised nobody there asked you to finance it and then pay it off once you get your funds.
I'm surprised nobody there asked you to finance it and then pay it off once you get your funds.
#23
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again, they did NOT want to hold on to the check (of course I could have just written the check), they WANTED to cash the check and let it bounce since they money is in the process of moving from my brokerage account to checking. The only way they/he gets credit for the car in August is if the checks gets deposited in August--again, this is what I was told.
i don’t trust any of this and I guarantee the leadership at Cary Porsche would have a very different side to the story
Last edited by Breen; Yesterday at 10:34 PM.
#24
#25
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Explain how it works then. They just wanted to hold onto a check - they're not spotting/letting him take delivery of the car until it clears...But if they're trying to write the contract as Aug 31 to hit their August bonuses/targets, they will need a credit app dated 8/31 or a check dated 8/31 to pass any future audits from the manufacturer, regardless of when the money actually hits their account. A dealer of course would not let you take delivery unless you have a relationship and they trust you or they have money in house (wire, certified check, personal check cleared). But once again, delivery date, contract date and funded date (when the dealer receives money from the bank/customer) can all be different days, or the same day. Depending on the circumstance.
No management role would accept otherwise. Its an asinine position you’re taking and clearly indicative that you have no idea what you’re talking about
Last edited by Breen; Yesterday at 10:36 PM.
#26
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If you are looking for a great place in the area, go to Southpoint Porsche and ask for Nathan. I have been going there for years and purchased several vehicles from them. If they don’t have what you want now, I am sure they will soon.
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Breen (Yesterday)
#27
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I’m telling you the fully funded threshold is the only stage in which a car will get punched as you say into a sold status and get added to the quota. Which is why this entire story either revolves around a totally rogue junior sales person or the OP is not telling the whole story.
No management role would accept otherwise. Its an asinine position you’re taking and clearly indicative that you have no idea what you’re talking about
No management role would accept otherwise. Its an asinine position you’re taking and clearly indicative that you have no idea what you’re talking about
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WernerE (Today)
#28
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I agree with you here. That makes no sense to me either as they would need to pay a fee for bouncing the check and then their account will get flagged and potentially closed if they do that a few times.
When a car is financed, the car will typically be spotted (delivered on the spot), but the bank doesn't instantly transfer the money. It takes a few days typically, sometimes more, sometimes less depending on the bank, whether it was e-signed or a wet signature and some other factors. Car would still be punched on the date it was sold, not the date the dealership received the money. Contract date on the buyers order/financing agreement is what really matters. This is my last comment on the matter - I've had over 10 years of experience in the auto sector, both in dealers on the sales side and in corporate - and know what I'm talking about - especially on this specific topic. I've literally audited dealers and caught dealers punching cars that weren't sold yet and then trying to hide them in off site lots. Maybe Porsche does it a bit differently, but I'd bet you if I text my local Porsche GM, he would confirm that they punch cars on contract date and funding date doesn't matter as long as the car is off the floor plan. USAA is super notorious for being hard to work with on the dealer side and taking forever to fund loans, like 20+ days is not unheard of. The dealer will spot the car because they know USAA is good for the money, but they're not delaying reporting a car as sold because of that unless there are other serious issues in the way the store is run.
When a car is financed, the car will typically be spotted (delivered on the spot), but the bank doesn't instantly transfer the money. It takes a few days typically, sometimes more, sometimes less depending on the bank, whether it was e-signed or a wet signature and some other factors. Car would still be punched on the date it was sold, not the date the dealership received the money. Contract date on the buyers order/financing agreement is what really matters. This is my last comment on the matter - I've had over 10 years of experience in the auto sector, both in dealers on the sales side and in corporate - and know what I'm talking about - especially on this specific topic. I've literally audited dealers and caught dealers punching cars that weren't sold yet and then trying to hide them in off site lots. Maybe Porsche does it a bit differently, but I'd bet you if I text my local Porsche GM, he would confirm that they punch cars on contract date and funding date doesn't matter as long as the car is off the floor plan. USAA is super notorious for being hard to work with on the dealer side and taking forever to fund loans, like 20+ days is not unheard of. The dealer will spot the car because they know USAA is good for the money, but they're not delaying reporting a car as sold because of that unless there are other serious issues in the way the store is run.
Last edited by Breen; Today at 01:45 AM.