Melting Rear Windscreen rubber - Page 3 - Rennlist - Porsche Discussion Forums

Notices
991
Sponsored by:

Melting Rear Windscreen rubber

Old 10-28-2017, 04:07 AM
  #31  
Skyfire
New User
 
Join Date: Oct 2017
Posts: 3
Default

Originally Posted by Sidvicious7 View Post
When I spoke with a representative from Porsche Cars North America (PCNA) last November I was told they didn’t have a recall for this particular defect. I was also informed they received several complaints on the matter from Pcar owners throughout the USA. He directed me to a specific rep at the Porsche Dealer of my choice. I drove the car to the dealership, two managers inspected my car and agreed to replace the front and rear windshield, including the seals under warranty with a free loaner vehicle. Have you reached out to Porsche China Headquarters?
Thanks for your reply. I haven’t done that by myself yet, so far everything has been dealed through the dealer. Still waiting for the “appeal”, hopefully they will consider doing the right thing the keep the good reputation of Porsche.
Skyfire is offline  
Old 10-28-2017, 08:05 AM
  #32  
See U n RearView
User
 
See U n RearView's Avatar
 
Join Date: Oct 2014
Location: Bay Area, CA
Posts: 154
Default

Thank you! A least we know that this is a thing...
See U n RearView is offline  
Old 10-30-2017, 12:39 AM
  #33  
THPorsche
Addict
Rennlist Member
 
THPorsche's Avatar
 
Join Date: Jul 2005
Posts: 2,197
Default

Originally Posted by Skyfire View Post
Hi,

I’ve got a 2015 991 GTS and have the same issue on both front and rear windscreens. I live in Hong Kong. Dealer has been helpful so far but Porsche (China) refuses to have the windscreens and seal repaired under warranty.

For those who experienced the same problem, is there any official reply (email or letter) from Porsche NA regarding this “known” issue?

I’m trying to gather more cases and ask Porsche China why they have a different standard and quality of service from the rest of the world.

Many thanks in advance.
First of all unlike the rest of the world, we only get 2 years warranty from Porsche Hong Kong/ China for our brand new cars.

I have complained to the service manager about this issue last year. His response? Porsche used environmental friendly products that could cause the issue. There's no service memo regarding to the issue and warranty would not cover it. Anyway, I have switched to another window cleaner to clean all the windows and have been extra careful around the sealing areas.
THPorsche is offline  
Old 10-30-2017, 01:43 PM
  #34  
Skyfire
New User
 
Join Date: Oct 2017
Posts: 3
Default

Originally Posted by Sidvicious7 View Post
When I spoke with a representative from Porsche Cars North America (PCNA) last November I was told they didn’t have a recall for this particular defect. I was also informed they received several complaints on the matter from Pcar owners throughout the USA. He directed me to a specific rep at the Porsche Dealer of my choice. I drove the car to the dealership, two managers inspected my car and agreed to replace the front and rear windshield, including the seals under warranty with a free loaner vehicle. Have you reached out to Porsche China Headquarters?
What exactly is the black gooey stuff? Any explaination from PCNA? Is it a melted seal? Too much caulk or sealant??
Skyfire is offline  
Old 10-30-2017, 02:15 PM
  #35  
Sidvicious7
User
 
Sidvicious7's Avatar
 
Join Date: Jan 2015
Location: California
Posts: 382
Default

Originally Posted by Skyfire View Post
What exactly is the black gooey stuff? Any explaination from PCNA? Is it a melted seal? Too much caulk or sealant??
The “black gooey stuff” is the rubber seal breaking down. I was also perplexed by this since my car is more of a garage queen, and I only wash and detail my car. The dealership recommended I switch to a different wash soap. What was also strange is I use my Master Blaster Blower to air dry and blow the water out of the nooks and crannies, so the water doesn’t sit on the seals for too long. I’m happy to report it’s been about one year since the issue was addressed, (windshield, rear window and seals replaced) without any recurrence. I must also add I was using the same wash soap on two other cars without any issues or windshield weatherstripping breaking down.
Sidvicious7 is offline  
Old 04-22-2018, 04:42 PM
  #36  
ocpop
User
 
Join Date: Sep 2013
Posts: 13
Default Windshield seal

Just want to add to this thread.

My detailer noticed the windshield issue few weeks ago(both front and back) on my total garage queen ‘16 911 GTS. He said he’s seen a few 911s with the same issue. I took it to my local dealer and after going back and forth with the mothership, they decided to replace both windshields. My SA told me Porsche claimed they had never encountered this issue before. In any case, it’s a clear manufacturer’s defect. I wish Porsche would man up and stop playing this coy game.
ocpop is offline  
Old 01-12-2019, 03:22 AM
  #37  
Kinson Lau
User
 
Join Date: Jan 2019
Posts: 5
Default

Originally Posted by Sidvicious7 View Post
I picked up my car this morning and must add the windshield and rear window were replaced flawlessly. I asked that the car not be washed, so please forgive the appearance. If you have an issue with the rubber seals breaking down around the glass it can't hurt to call your SA. In closing, Porsche does not have a recall for this problem. Next of my list, window tinting, again. Good luck.

BTW: Here are the item numbers if anyone is interested.

1. 991-541-911-06 Windshield
2. 9A7-955-609-00 Adhesive Film
3. 991-545-911-00 Rear Window
Hi, I’m changing the front windshield due to rubber melting, may I know whether the interior back view mirror needs to be detached from the old front glass and then put on to the new replacement windshield? Or the new replacement windshield would also come with the new back view mirror attached? Thanks.
Kinson Lau is offline  
Old 01-12-2019, 12:19 PM
  #38  
Sidvicious7
User
 
Sidvicious7's Avatar
 
Join Date: Jan 2015
Location: California
Posts: 382
Default

Originally Posted by Kinson Lau View Post


Hi, I’m changing the front windshield due to rubber melting, may I know whether the interior back view mirror needs to be detached from the old front glass and then put on to the new replacement windshield? Or the new replacement windshield would also come with the new back view mirror attached? Thanks.
Your original rear view mirror is reused.
Sidvicious7 is offline  
Old 01-12-2019, 12:32 PM
  #39  
Kinson Lau
User
 
Join Date: Jan 2019
Posts: 5
Default

Originally Posted by Sidvicious7 View Post


Your original rear view mirror is reused.
Thanks for your prompt reply.
Kinson Lau is offline  


Thread Tools
Search this Thread
Quick Reply: Melting Rear Windscreen rubber


Contact Us About Us Advertising Cookie Policy Privacy Statement Terms of Service

© 2018 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: