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Melting Rear Windscreen rubber

Old 11-18-2016, 09:51 PM
  #16  
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need to check my car!

thanks for the heads up
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Old 11-18-2016, 11:43 PM
  #17  
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Originally Posted by Sidvicious7 View Post
I don't. I also live in a warm environment. My coupe is garaged and I'm the only one that washes and details my car. I also cover my car. The rubber appears to be gummy around a few areas on the top edge of the front and rear glass.
It's on both sides of my rear windshield only. Strangely, no problem up front.
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Old 11-19-2016, 12:28 AM
  #18  
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Speak to your SA. My SA told me he did not know what is causing the rubber to break down. The only way to fix it is by removing the glass and the old sealant and weather stripping. I was also informed the dealership would not pay for my tint since it's aftermarket. They will need to remove the glass and repair my front and rear seals around the glass. If they damage the glass, I get a new windshield. Good luck.
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Old 11-19-2016, 12:40 AM
  #19  
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Originally Posted by Sidvicious7
I called my local dealer two days ago and as of this morning I did not receive a follow up call. I made a call to Porsche of North America and spoke with an agent. I was informed Porsche has no recall but I was extremely please by the support and customer service I received. The agent immediately called the dealership and put me in touch with the right person. I drove my car in and had it inspected. The SA informed me I was the second customer to report the same issue. Needless to say I have a scheduled appointment for the 28th to drop my car off and have the issue repaired under warranty, plus a loaner. I will keep you posted on the outcome.
Thanks. Keep us posted please.
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Old 11-29-2016, 10:01 PM
  #20  
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Originally Posted by Jbgill6535 View Post
Thanks. Keep us posted please.
On Monday I had a scheduled appointment with my local dealer to have the front and rear windows replaced at no cost. I was just informed the service was completed today. I will follow up tomorrow with pictures and quality of workmanship. BTW I received a new 2017 Cayenne as a loaner.
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Old 11-30-2016, 02:56 PM
  #21  
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I picked up my car this morning and must add the windshield and rear window were replaced flawlessly. I asked that the car not be washed, so please forgive the appearance. If you have an issue with the rubber seals breaking down around the glass it can't hurt to call your SA. In closing, Porsche does not have a recall for this problem. Next of my list, window tinting, again. Good luck.

BTW: Here are the item numbers if anyone is interested.

1. 991-541-911-06 Windshield
2. 9A7-955-609-00 Adhesive Film
3. 991-545-911-00 Rear Window
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Old 11-30-2016, 04:31 PM
  #22  
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Just went out to my garage to check my 2015 GTS coupe. Seals around front and rear glass look perfect. No signs of melting or any deterioration.
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Old 11-30-2016, 08:23 PM
  #23  
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I have the same issue as well on my 991.2 I noticed it right away and figured it was just normal wear on the sealant. I too will take it in for further inspection. Thanks for heads up!
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Old 11-30-2016, 08:32 PM
  #24  
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Originally Posted by 07CarreraS View Post
I have the same issue as well on my 991.2 I noticed it right away and figured it was just normal wear on the sealant. I too will take it in for further inspection. Thanks for heads up!
This is abnormal. They don't know what is causing the rubber to break down. The rubber on my car was sticky and almost gummy. Porsche of North America is aware of the problem. If your dealer gives you a hard time, just call PCNA. If your windows are tinted, the dealership will not cover the cost of the tint.

Last edited by Sidvicious7; 11-30-2016 at 08:54 PM.
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Old 11-30-2016, 08:41 PM
  #25  
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Originally Posted by Sidvicious7 View Post
This is abnormal. They don't know what is causing the rubber to break down. The rubber on my car was sticky and almost gummy. Porsche of North America is aware of the problem. If your dealer gives you a hard time, just call PNA. If your windows are tinted, the dealership will not cover the cost of the tint.
I take it in for my 10,000 service (only took 5 months for the mileage!) so I will bring it up. I had them tint the windows too. Lovely.
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Old 12-01-2016, 11:35 AM
  #26  
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Originally Posted by Sidvicious7
I picked up my car this morning and must add the windshield and rear window were replaced flawlessly. I asked that the car not be washed, so please forgive the appearance. If you have an issue with the rubber seals breaking down around the glass it can't hurt to call your SA. In closing, Porsche does not have a recall for this problem. Next of my list, window tinting, again. Good luck.

BTW: Here are the item numbers if anyone is interested.

1. 991-541-911-06 Windshield
2. 9A7-955-609-00 Adhesive Film
3. 991-545-911-00 Rear Window
Thanks for the update.
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Old 12-01-2016, 12:08 PM
  #27  
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Originally Posted by GSIRM3 View Post
Just went out to my garage to check my 2015 GTS coupe. Seals around front and rear glass look perfect. No signs of melting or any deterioration.
I just did as well. The seals around the front and rear look perfect. Zero signs of any adhesive ... I see just what looks like a nice rubber seal on my 13 C4S.

Most of the pictures posted look like the windshields are missing the little rubber gasket/seal exposing the adhesive holding the glass in place.
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Old 12-01-2016, 03:09 PM
  #28  
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My 2012 S has lived every day of its 1,797 days outside.
My seals look great. Thankfully.

Heat, detailing chemicals, bad batches of seals, all of the above?
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Old 10-27-2017, 11:47 PM
  #29  
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Originally Posted by Jbgill6535 View Post
Thanks for the update.
Hi,

I’ve got a 2015 991 GTS and have the same issue on both front and rear windscreens. I live in Hong Kong. Dealer has been helpful so far but Porsche (China) refuses to have the windscreens and seal repaired under warranty.

For those who experienced the same problem, is there any official reply (email or letter) from Porsche NA regarding this “known” issue?

I’m trying to gather more cases and ask Porsche China why they have a different standard and quality of service from the rest of the world.

Many thanks in advance.
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Old 10-28-2017, 01:07 AM
  #30  
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Originally Posted by Skyfire View Post
Hi,

I’ve got a 2015 991 GTS and have the same issue on both front and rear windscreens. I live in Hong Kong. Dealer has been helpful so far but Porsche (China) refuses to have the windscreens and seal repaired under warranty.

For those who experienced the same problem, is there any official reply (email or letter) from Porsche NA regarding this “known” issue?

I’m trying to gather more cases and ask Porsche China why they have a different standard and quality of service from the rest of the world.

Many thanks in advance.
When I spoke with a representative from Porsche Cars North America (PCNA) last November I was told they didn’t have a recall for this particular defect. I was also informed they received several complaints on the matter from Pcar owners throughout the USA. He directed me to a specific rep at the Porsche Dealer of my choice. I drove the car to the dealership, two managers inspected my car and agreed to replace the front and rear windshield, including the seals under warranty with a free loaner vehicle. Have you reached out to Porsche China Headquarters?
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