Missing your Owner's Manual? You're SOL
02-26-2016, 10:17 PM
#16
So the seller who sold you the car kept all those things and sold them back to you for $200 
My 991 C2S came without manuals in a private sale. I was able to get every owners manual.
SiriusXM pamphlet
Privacy Notice for Vehicle Delivery card
Consumer Arbitration Program pamphlet
Pirelli pamphlet
911 Carrera Owner's Manual
Porsche Charge-o-mat in case you seldom drive notice card
Porsche Roadside Assistance Owner's Information
PCM Quick Reference Guide
PCM Manual
Warranty and Customer Info for Model Year 2012
Emissions Parts Warranty for Model Year 2012
911 Carrera Getting Started - Quick Ref Guide
911 Carrera, 911 Turbo Maintenance Booklet
The Next 911 instruction Booklet
The Porsche Model Range An Introduction Booklet
I got all that from one seller on eBay last year for $200. I was a happy camper, especially when all was in like new condition.
SiriusXM pamphlet
Privacy Notice for Vehicle Delivery card
Consumer Arbitration Program pamphlet
Pirelli pamphlet
911 Carrera Owner's Manual
Porsche Charge-o-mat in case you seldom drive notice card
Porsche Roadside Assistance Owner's Information
PCM Quick Reference Guide
PCM Manual
Warranty and Customer Info for Model Year 2012
Emissions Parts Warranty for Model Year 2012
911 Carrera Getting Started - Quick Ref Guide
911 Carrera, 911 Turbo Maintenance Booklet
The Next 911 instruction Booklet
The Porsche Model Range An Introduction Booklet
I got all that from one seller on eBay last year for $200. I was a happy camper, especially when all was in like new condition.
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_RS_ (02-26-2020)
02-26-2016, 10:22 PM
#17
Advanced
The seller couldn't find the manuals. I bought what I have now from someone else. He has more manuals on eBay. I paid for something else up front and two months later he found it for me and sent it my way. A great seller.
02-27-2016, 06:32 AM
#18
All manuals are also available to download in pdf, for a fee, from https://techinfo2.porsche.com/PAGInf...?Type=GVOStart. The site also requires registration.
02-27-2016, 08:30 AM
#19
Nordschleife Master
All manuals are also available to download in pdf, for a fee, from https://techinfo2.porsche.com/PAGInf...?Type=GVOStart. The site also requires registration.
02-27-2016, 12:55 PM
#20
Intermediate
Join Date: Aug 2015
Location: Idaho
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When I purchased my used C2S Cab from a Porsche dealer last fall it was delivered with only one key and no manuals. They ordered a new key and paid for the programing and eventually replaced the manuals. I was a bit of a hassle but eventually got sorted out.
I too question the dealer as to why they could not keep track of the keys and manuals. No acceptable answer other than poor management.
I too question the dealer as to why they could not keep track of the keys and manuals. No acceptable answer other than poor management.
02-28-2016, 12:58 AM
#21
Rennlist Member
Thread Starter
Ditto. I finally got the complete CPO sheet last week marked "yes" for two keys and the manuals. As noted when I started the thread - one key and the manuals just disappeared. To Sonnen's credit the check box for new windshield wiper blades wasn't checked (I had to buy new refills before I saw this) and their parts guy is sending up a new pair for when I next need to replace them. Sonnen has been very good to work with on a remote purchase. Thanks Brett!
02-28-2016, 06:51 AM
#23
Nordschleife Master
02-28-2016, 11:01 AM
#24
Racer
That was me! Fought with them 2 months!!! Finally just gave up and settled on splitting the coast of the key and programing. It was an exhausting effort. And the dealership service has been great otherwise.
11-17-2019, 02:01 PM
#26
2nd Gear
Join Date: Mar 2019
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02-25-2020, 11:01 PM
#28
Rennlist Member
So where does he get them? Could be that people around dealerships (Porsche and others) have some incentive for manuals to go missing?
02-26-2020, 06:39 AM
#29
My ‘17 CPO was sans manual when I bought it last June. Dealer kept promising me it was ‘on the way’ for months. They did eventually send it to me, but from the condition I was pretty sure they’d just sourced one online and sent it to me. Still, I did get one.
While I like online pdf’s for searching, sometimes it’s quicker for me to leaf through a hard copy.
02-26-2020, 03:51 PM
#30
Rennlist Member
Bottom line: add it to your checklist for new or CPO delivery.
