Need advice RE: peculiar circumstance
#1
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Good evening folks!
I hope you can help me with an interesting development regarding my order. I placed an order for C2S Cab in July, and was told by the dealer that it was allocated with build date of 9/7 and delivery date of 10/12.
Today when I called to check on the status, the SA mentioned that the order was in the system, and that they hadn't received an allocation for it yet (he mentioned their allocations come in the first 10 days of the month). Does this jive? Is it possible to get a build/delivery date without an allocation?
I'm just thinking of finding a similar build at another dealer and getting a dealer trade rather waiting for an allocation/build at this juncture.
Thanks in advance for your thoughts!
I hope you can help me with an interesting development regarding my order. I placed an order for C2S Cab in July, and was told by the dealer that it was allocated with build date of 9/7 and delivery date of 10/12.
Today when I called to check on the status, the SA mentioned that the order was in the system, and that they hadn't received an allocation for it yet (he mentioned their allocations come in the first 10 days of the month). Does this jive? Is it possible to get a build/delivery date without an allocation?
I'm just thinking of finding a similar build at another dealer and getting a dealer trade rather waiting for an allocation/build at this juncture.
Thanks in advance for your thoughts!
#2
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I went through some weirdness but really just chalked it up to poor communication. My dealer knew my car wouldn't arrive until late 2015, but was pretty quiet about specifics.
I made deposit in June. No news for weeks. Finally got the full story last week. They didn't have an actual GTS allocation but put me in the system. Allocation came months later (Sept) with a 12/11 delivery.
So I could feel angry with antics, they sold me a car they didn't really have, and I could be annoyed that no one was clear they DO NOT have an allocation while taking my deposit. But really... The car will come late 2015 as promised. And like my deal + local dealer.
I guess Regan said it best... Trust but verify
I made deposit in June. No news for weeks. Finally got the full story last week. They didn't have an actual GTS allocation but put me in the system. Allocation came months later (Sept) with a 12/11 delivery.
So I could feel angry with antics, they sold me a car they didn't really have, and I could be annoyed that no one was clear they DO NOT have an allocation while taking my deposit. But really... The car will come late 2015 as promised. And like my deal + local dealer.
I guess Regan said it best... Trust but verify
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#4
Three Wheelin'
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If the dealer told you the order was "allocated" and gave you a "build date" and a "delivery date", then something is very fishy indeed. They either lied to you (with an awful lot of specifics), were de-allocated (I've NEVER heard of that), or they gave your allocation to someone else. I'd get whatever documentation you've got and have a sit-down with the GM.
#5
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If the dealer told you the order was "allocated" and gave you a "build date" and a "delivery date", then something is very fishy indeed. They either lied to you (with an awful lot of specifics), were de-allocated (I've NEVER heard of that), or they gave your allocation to someone else. I'd get whatever documentation you've got and have a sit-down with the GM.[/QUOTE]
That was my suspicion too. Going to call the GM this AM. Thanks for the advice!
That was my suspicion too. Going to call the GM this AM. Thanks for the advice!
#6
Three Wheelin'
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#8
Three Wheelin'
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The allocation comes first. An allocated order has initial build and delivery dates (plus a whole bunch of other dates). When an allocated order "locks" (the point in the process when no further changes can be made), all the dates are updated and a commission number is generated. I hope that makes sense.
#10
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So I spoke with the GM this AM, and 5 minutes later got a call from my SA to inform me that an error was made when looking into the system. This was followed by the dates to enter the body shop, etc. and looks like we're on schedule for arrival as originally expected (heart attack has resolved).
With that said, thanks a million again for the suggestions and info. It's been unbelievable how helpful this forum has been so far, and I'm not even in possession of the damn ride yet. Next step, start looking at selling the C63.
Have a great week everyone.
With that said, thanks a million again for the suggestions and info. It's been unbelievable how helpful this forum has been so far, and I'm not even in possession of the damn ride yet. Next step, start looking at selling the C63.
Have a great week everyone.
#11
Three Wheelin'
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Excellent news. Congrats and good luck thru the final countdown!
#13
Burning Brakes
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here are all the dates for my order to use as a timeline. mine is a GTS coupe MY16
- Vehicle in production 09/04
- Vehicle entry to body shop 09/18
- Vehicle exit production 09/18
- Entry to Emden port 09/25
- Exit Emden 10/09
- Entry to port of San Diego 11/06
- Transport to dealership 11/20
- Vehicle in production 09/04
- Vehicle entry to body shop 09/18
- Vehicle exit production 09/18
- Entry to Emden port 09/25
- Exit Emden 10/09
- Entry to port of San Diego 11/06
- Transport to dealership 11/20