Failure 6 miles after service work...
02-19-2015, 02:27 PM
#16
Racer
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I don't think that this will be reported as an accident. I don't expect any long term detrimental affect to the value of the car. I think all the effort is being in put because they are embarrassed by the situation and they want to make me happy so I don't pursue it any further.
As long as my car comes back in the same condition it was in before the incident and it does not cost me any time and money I will be happy.
It may have been Porsche's screw up but I am alive to write about it and no one else was hurt either.
And hey now I have a good bargaining chip for the next purchase...
Thanks.
As long as my car comes back in the same condition it was in before the incident and it does not cost me any time and money I will be happy.
It may have been Porsche's screw up but I am alive to write about it and no one else was hurt either.
And hey now I have a good bargaining chip for the next purchase...
Thanks.
02-19-2015, 02:35 PM
#17
Years ago, I had a 5-speed Taurus SHO. It was in my buddy's shop. He was the owner, very experienced, and I watched him properly torque all 5 bolts on all 4 factory Ford aluminum wheels.
Two weeks later, in bitter cold weather, I experienced the same thing as posted by the OP.
Now, I'm not saying somebody at this dealership didn't mess up, but let's not be too quick to get all high and mighty... sometimes stuff happens. If I hadn't seen it I wouldn't have believed it, but it all made quite the memory. Just because something went wrong doesn't automatically mean somebody was an idiot.
Two weeks later, in bitter cold weather, I experienced the same thing as posted by the OP.
Now, I'm not saying somebody at this dealership didn't mess up, but let's not be too quick to get all high and mighty... sometimes stuff happens. If I hadn't seen it I wouldn't have believed it, but it all made quite the memory. Just because something went wrong doesn't automatically mean somebody was an idiot.
02-19-2015, 02:41 PM
#18
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Years ago, I had a 5-speed Taurus SHO. It was in my buddy's shop. He was the owner, very experienced, and I watched him properly torque all 5 bolts on all 4 factory Ford aluminum wheels. Two weeks later, in bitter cold weather, I experienced the same thing as posted by the OP. Now, I'm not saying somebody at this dealership didn't mess up, but let's not be too quick to get all high and mighty... sometimes stuff happens. If I hadn't seen it I wouldn't have believed it, but it all made quite the memory. Just because something went wrong doesn't automatically mean somebody was an idiot.
I do on my cars, after the first real drive.
May have helped the SHO.
Not so much for our OP. Sorry to hear. You have a great attitude.
The dealership did poor work and QA/QC. And then gave even worse advice to drive back. They should have dispatched a flatbed, or at least a Service Tech with a few tools.
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02-19-2015, 02:42 PM
#19
Race Director
Years ago, I had a 5-speed Taurus SHO. It was in my buddy's shop. He was the owner, very experienced, and I watched him properly torque all 5 bolts on all 4 factory Ford aluminum wheels. Two weeks later, in bitter cold weather, I experienced the same thing as posted by the OP. Now, I'm not saying somebody at this dealership didn't mess up, but let's not be too quick to get all high and mighty... sometimes stuff happens. If I hadn't seen it I wouldn't have believed it, but it all made quite the memory. Just because something went wrong doesn't automatically mean somebody was an idiot.
5 bolts all come off after properly torqued after 2 weeks? Only one one wheel? Seems impossible.
02-19-2015, 03:01 PM
#20
Years ago, I had a 5-speed Taurus SHO. It was in my buddy's shop. He was the owner, very experienced, and I watched him properly torque all 5 bolts on all 4 factory Ford aluminum wheels.
Two weeks later, in bitter cold weather, I experienced the same thing as posted by the OP.
Now, I'm not saying somebody at this dealership didn't mess up, but let's not be too quick to get all high and mighty... sometimes stuff happens. If I hadn't seen it I wouldn't have believed it, but it all made quite the memory. Just because something went wrong doesn't automatically mean somebody was an idiot.
Two weeks later, in bitter cold weather, I experienced the same thing as posted by the OP.
Now, I'm not saying somebody at this dealership didn't mess up, but let's not be too quick to get all high and mighty... sometimes stuff happens. If I hadn't seen it I wouldn't have believed it, but it all made quite the memory. Just because something went wrong doesn't automatically mean somebody was an idiot.
This dealership made two horrendous mistakes. The first was to not tighten the bolts, and the second was to have the owner drive the car back to the dealership. When the bolts are loose enough to cause a vibration after four miles, then it's highly likely that they were only tightened by hand. That car should have immediately been driven to a safe spot and parked. Actually the dealership made a third mistake: offer the owner an Audi instead of a Porsche.
The owner is entitled to a lot more compensation than merely having his car repaired. The dealer's carelessness could have caused the driver and others to be seriously injured.
02-19-2015, 03:37 PM
#22
Advanced
Am I the only one here who thinks the driver should have pulled off to check what was causing the vibration and possibly prevented the wheel coming off? Irrespective of whether or not the mechanic screwed up?
02-19-2015, 03:44 PM
#23
Race Director
Would I have pulled over, probably. Do I think everyone would have, no. Who knows where/how it all went down.
At the end of the day the DEALER is the one to BLAME.
One by the initial f-up, and two by telling him to drive it back.
02-19-2015, 03:50 PM
#24
Rennlist Member
probably good advice in any case to do so...
02-19-2015, 03:51 PM
#25
Rennlist Member
02-19-2015, 03:58 PM
#26
Advanced
Gts
02-19-2015, 04:00 PM
#27
Rennlist Member
02-19-2015, 04:32 PM
#28
Nordschleife Master
This is really scary stuff. You can't even take you car to a Porsche service center without worrying if they put your wheels on properly. Geez. Maybe the future is this -- "Torqued wheels to specifications -- $200." Sad, just sad.
02-19-2015, 06:16 PM
#29
Three Wheelin'
OP, glad you're safe, and enjoy your epic loaner car.
