Another service nightmare!
06-04-2014, 10:03 AM
#1
Drifting
Thread Starter
Another service nightmare!
My car developed a low knocking noise out of the suspension, so I had to take it in for service. This is what happened to me:
- I was forced to drive a 2014 Boxster S for a week.
- They diagnosed the problem within a day (broken shock absorber).
- All new parts were ordered.
- All of the new parts were correctly installed.
- The service advisor called me with updates during the week.
- My car was returned to me undamaged.
I know, I know, the Internet is all about how horrible dealers are and how they screw up everything and mess up the car. It's a shame that this happened to me, and I did not have a "typical" experience.
- I was forced to drive a 2014 Boxster S for a week.
- They diagnosed the problem within a day (broken shock absorber).
- All new parts were ordered.
- All of the new parts were correctly installed.
- The service advisor called me with updates during the week.
- My car was returned to me undamaged.
I know, I know, the Internet is all about how horrible dealers are and how they screw up everything and mess up the car. It's a shame that this happened to me, and I did not have a "typical" experience.
06-04-2014, 10:26 AM
#2
Burning Brakes
My car developed a low knocking noise out of the suspension, so I had to take it in for service. This is what happened to me:
- I was forced to drive a 2014 Boxster S for a week.
- They diagnosed the problem within a day (broken shock absorber).
- All new parts were ordered.
- All of the new parts were correctly installed.
- The service advisor called me with updates during the week.
- My car was returned to me undamaged.
I know, I know, the Internet is all about how horrible dealers are and how they screw up everything and mess up the car. It's a shame that this happened to me, and I did not have a "typical" experience.
- I was forced to drive a 2014 Boxster S for a week.
- They diagnosed the problem within a day (broken shock absorber).
- All new parts were ordered.
- All of the new parts were correctly installed.
- The service advisor called me with updates during the week.
- My car was returned to me undamaged.
I know, I know, the Internet is all about how horrible dealers are and how they screw up everything and mess up the car. It's a shame that this happened to me, and I did not have a "typical" experience.
Oh, I get it now.....
06-04-2014, 10:55 AM
#4
Banned
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Bird, how did you like the Boxster S? Great car, right?
06-04-2014, 01:24 PM
#7
Burning Brakes
Broken shock absorber? How was it broken? Did they cover it under warranty?
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06-04-2014, 02:52 PM
#8
Drifting
Thread Starter
Actually, I requested that they not wash it. I'm kind of OCD.
Yes. I enjoyed it a great deal, especially the first few days when we had great weather, I had a holiday and the top never went up. The ride is a bit stiffer than the 911 (which is why I bought a 911 instead of a Cayman) and the rear visibility is poor with the top down and horrendous with the top up. It's also more difficult to get in and out of than the 911, sitting a bit lower. And the radio sucks.
But the gear shifter is fabulous (yes, a loaner with a stick!) and the power is adequate, the engine sounds are excellent and the wind turbulence is minimal. I had a 996 cab, and I'd take the Boxster over that any day of the week. The loaner had both PSE and SC, both of which I played with enough to confirm my long-held belief that they are both a huge waste of money.
Oops, now I've pissed-off everyone who has those on their cars. The Boxster S will very likely be the replacement for my 991 if I ever decide to sell it. It is a super little car.
06-04-2014, 04:16 PM
#10
The loaner had both PSE and SC, both of which I played with enough to confirm my long-held belief that they are both a huge waste of money. Oops, now I've pissed-off everyone who has those on their cars
That's why Porsche made them options. To some like me they are indispensible, to others like you they are a waste of money.
That's why Porsche made them options. To some like me they are indispensible, to others like you they are a waste of money.
06-04-2014, 04:20 PM
#11
Drifting
The loaner had both PSE and SC, both of which I played with enough to confirm my long-held belief that they are both a huge waste of money. Oops, now I've pissed-off everyone who has those on their cars That's why Porsche made them options. To some like me they are indispensible, to others like you they are a waste of money.
06-04-2014, 04:25 PM
#12
Rennlist Member
^^^ SC offers an extra clock on the top of the dashboard because I'm not satisfied with the one in the multifunction display and the one on the PCM.... Didn't realise i would get any Kano surprise and delight features for free with that... like dynamic engine mounts or a button or gear re-mapping.... Damn these options offer good value for money... Just thought I'd pass this on in case anyone else thought they only got a clock 
06-04-2014, 05:11 PM
#13
Burning Brakes
Had a great conversation with a Corvette guy in the coffee shop parking lot today. You know what I really like about his car?...the fact that he really loves it, just like I love mine. Everybody wins!
Now back to our regular programming...
06-04-2014, 06:43 PM
#15
Had a great conversation with a Corvette guy in the coffee shop parking lot today. You know what I really like about his car?...the fact that he really loves it, just like I love mine. Everybody wins!