will Porsche ever offer free scheduled maintenance?
#31
Rennlist Member
Honestly I think they're already doing it right. Work your way to the top of the JD Power quality survey, and you don't have to resort to gimmicks like "free maintenance" to sell your cars.
If other manufacturers ranging from VW to Ferrari follow that example, it will mean fewer headaches for all of us.
If other manufacturers ranging from VW to Ferrari follow that example, it will mean fewer headaches for all of us.
#32
Burning Brakes
Honestly I think they're already doing it right. Work your way to the top of the JD Power quality survey, and you don't have to resort to gimmicks like "free maintenance" to sell your cars. If other manufacturers ranging from VW to Ferrari follow that example, it will mean fewer headaches for all of us.
Besides that... There is no such thing like "free" maintenance. They make you believe it is free, but you have already paid for it when you bought the car. No company does anything for free IMHO. It's just a different marketing approach.
Suzy (via iOS app)
#33
So for the relative short time period (usually first 8 years after initial purchase) that BMW & their dealers expects to be involved with these newer cars (before they lose them to independent mechanical shops & to the corner auto sales lots), they have decided that its worth offering this type of included 'maintenance' service with new sales. I think its smart at all levels!
Saludos,
Eduardo
Carmel
#34
Burning Brakes
Porsche will offer free maintenance when:
Little boys start saying "I want a Ford when I grow up."
Big boys stop paying $1200 for different colored stitching.
Not a second sooner
Little boys start saying "I want a Ford when I grow up."
Big boys stop paying $1200 for different colored stitching.
Not a second sooner
#35
Forgetting free for a moment, I called two local dealers and asked what their charges were and what work did they perform at 10-20-30 and 40k miles. One dealer was actually $1800 more than the other when you added everything up. Another case of buyer beware.
#36
#37
Burning Brakes
Wow. Good to know. I'm a very loyal customer, but one example of shenanigans like that and I walk for good.
#38
Burning Brakes
Porsche gave us courtesy (free) maintenance for the length of the warranty. Sent us a certificate after we went to the Porsche Road Show.
Service to be at the dealership of our choice.
Service to be at the dealership of our choice.
#40
Instructor
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We get 3 years free maintenance, extended warranty and roadside assist. This can be extended to 5 years at time of purchase at an extra cost ($5000).
After this it can be extended on an annual bases (at a pretty high cost of around $3500 per year) until the car is 10 years old.
Rainier
After this it can be extended on an annual bases (at a pretty high cost of around $3500 per year) until the car is 10 years old.
Rainier
#41
Apparently some will..other restrictions may apply...hmmm.
Herb Chambers Porsche
1172 Commonwealth Ave. Boston, MA 02134
(877) 575-4635
Start your Engines
Spring is almost here!
Start off your Spring Season with piece of mind.
Herb Chambers Porsche has your maintenance covered!*
With the purchase of any New Porsche,
Free *3 year / 30,000 mile Porsche Scheduled Maintenance Program
Contact your Porsche Team today, (877) 575-4635. We will help you find the Porsche of your dreams!
*Offer valid February 10, 2014 through February 28, 2014 at Herb Chambers Porsche 1172 Commonwealth Ave, Boston, MA 02134. Offer valid for purchases of In Stock 2013 or 2014 never titled Porsche models only. Program does not apply to previous purchases or orders. Other restrictions may apply. Included in your New Porsche purchase will be a 3 year or 30,000 mile (whichever comes first) Porsche Scheduled Maintenance Program. Please see dealer for complete description of Porsche Scheduled Maintenance Program.
This email was sent to: apalmeri42@yahoo.com.
From: Herb Chambers Porsche of Boston 1172 Commonwealth Avenue Boston, MA 02134
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Herb Chambers Porsche
1172 Commonwealth Ave. Boston, MA 02134
(877) 575-4635
Start your Engines
Spring is almost here!
Start off your Spring Season with piece of mind.
Herb Chambers Porsche has your maintenance covered!*
With the purchase of any New Porsche,
Free *3 year / 30,000 mile Porsche Scheduled Maintenance Program
Contact your Porsche Team today, (877) 575-4635. We will help you find the Porsche of your dreams!
*Offer valid February 10, 2014 through February 28, 2014 at Herb Chambers Porsche 1172 Commonwealth Ave, Boston, MA 02134. Offer valid for purchases of In Stock 2013 or 2014 never titled Porsche models only. Program does not apply to previous purchases or orders. Other restrictions may apply. Included in your New Porsche purchase will be a 3 year or 30,000 mile (whichever comes first) Porsche Scheduled Maintenance Program. Please see dealer for complete description of Porsche Scheduled Maintenance Program.
This email was sent to: apalmeri42@yahoo.com.
From: Herb Chambers Porsche of Boston 1172 Commonwealth Avenue Boston, MA 02134
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#42
Burning Brakes
#43
Burning Brakes
Join Date: Jun 2012
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On the subject of maintenance, I learned something interesting during my last service visit. If I understood him correctly, my service advisor told me that he was not paid an annual salary or an hourly rate. His income was evidently based on the total amount of billings he generated. First of all, that explained why he was working 60hr weeks. Secondly, it explained why many, if not most service advisors will attempt to bill as much as possible. I recall a previous annual service visit where I was billed for a quart of oil even after advising them I had recently performed my own oil change. A free scheduled maintenance program would help to alleviate this bill early and often mentality.
#44
Rennlist Member
Free scheduled maintenance is a double-edged sword. I've had it on my last few BMWs, and it is nice to know that you won't be paying for anything other than tires when you make a trip to the dealer's service department. Brake pads, rotors, wiper blades--all paid for. But, as others said above, BMW compensates for this expense by lengthening recommended fluid change intervals to ridiculous extremes--15k miles between oil and filter changes, "lifetime fill" for transmission fluid, etc. Even with modern synthetic oils, I'm not convinced that 15k miles is an adequate frequency for changes, especially in metro and suburban areas where there is a lot of traffic and start/stop driving--in essence, severe duty. Given that I tracked my M3, I would just get oil and filter changes in between each of the scheduled changes, and pay for it myself. At least I was getting half of them paid for. The transmission and diff fluid get changed as part of the initial 1200 mile break-in service, and then that's it--and that's only on M cars.
When my wife turned in her X3 at lease end and we picked up an Acura MDX, we were happy with the new car--great room, good reliability, and significantly cheaper than BMW's SUV offerings. And then we went in for an oil change at around 20k miles. Walked out $900 later, having needed to replace brake rotors and pads. Blech.
#45
No need for them to do it. Most Porsche owners respect the cars enough to do and pay for proper maintenance. So there is little benefit to the manufacturer to offer it if it's going to get done anyway.