B Russ

Whats the rule when it comes to dealer responsibility. For example just purchased a 2018 Turbo S with 24k miles. What should the dealer have done to satisfy CPO requirements.

duxsi

Not a whole lot.

Throttle Lift

The checklist looks good. But how many dealers actually perform all of those checks and really verify that a vehicle is in excellent shape? Assuming most dealers just rubberstamp the items the real value is that the warranty "should" cover the things the dealer missed.

CSK 911 C4S

If they claimed they did anything to get your car ready they should be able to show you the invoice they made to charge back to the dealer on what they did.

My current car ran through CPO twice at the same dealer a few years apart and they shared the invoices on what they did to prep the car.

I wanted to make sure all the services were up to date before taking delivery of an almost 6 year car which they were.

Porsche_nuts

I honestly do not think they do or do very little on the checklist. Their only concern is to get the car ready for sale. Prep by cleaning it, shining it up, and getting it ready for sale. They want it out on the floor as quickly as possible. We have all seen the issues with CPO cars and how this or that was supposed to be done and was not. For a CPO car, the only thing is that they will fix it (hopefully) when an issue occurs. I think the pre-list is a scam, IMHO.

B Russ

So are they responsible for any recommended service intervals if they are within 6 months of the date?

Highline-Autos.com

No, I believe they will just honor any CPO claims post sale. I've seen it is best when punching a CPO or questionable CPO car from the same dealership you'd return the vehicle for the CPO work. If the dealership sells you a questionable CPO car across the country, they'll most likely just tell you "oh well, CPO car, good luck with our local dealer for CPO repairs".

Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777

MingusDew

Someone on here had a CPO car that he later realized already had an aftermarket tune. Let’s just say that some dealers scrutinize things a little more than others. They’re supposed to bring it up to date on maintenance. The main advantage with the CPO is the 2 years of coverage. However, I’ve owned my 991.2 for a few years now and put 11k miles on it, not a single issue, only done maintenance and replaced consumables.

B Russ

I guess the big question is what is "bring it up to date on maintenance"

Jim986

I bought a 2018 911S a few months ago with 45,000 miles that was a CPO. They did the following:

60000 mile service
Replaced battery
2nd Key
Carpet protection
Brake fluid flushed
Oil and filter changed

jdgamble

I believe they need to make sure routine maintenance is up to date. I bought a CPO car that was not up to date on maint, and I found out after purchase, and after a call to Porsche USA, the dealership sent me money for plugs, belt, and PDK service. Live almost $2K.

Conversely, I actually asked when I purchased my last CPO, and per above, they provided all of the service docs. And they had replaced the plugs.

Side note, they had left a hose loose, which led to a boost leak, which my dealer fixed. So my impression is that they don't really make sure everything is tip top shape, but I think they are on the hook for routine maintenance.

B Russ

It took a bit for me to get the service records, but what I was able to see the plugs were not done, I think they should be at 25,000 mi and 6 years. Should I pursue it?

HkPlinker

Yes. All Porsche service requirements should be done as well as All tools, books and 2 keys.
Have the AD where you purchased from run and print you a full VIN service report to confirm. Have them make it right, then be relentless with Porsche North America until your pay you for all needed standard service or have the dealership perform all.

jdgamble

Yeah I don't know the requirements for your car, but if they were due before your sale date, yeah I would pursue it. I guess it depends on how valuable your time is, but a few hours back and forth was def worth the near $2K in my case.

Just think it's ****ty that we end up in these situations. The burden of proof should be on Porsche, not the buyer.

Jack F

My friend just bought a base 17. It was newly arrived and and CPO. They performed full 4 year service. Not sure why not 6 but….