Notices
991 2012-2019
Sponsored by:
Sponsored by:

CPO "fixed"/Expired CPO question

Thread Tools
 
Search this Thread
 
Old 07-03-2023 | 04:42 PM
  #1  
B Russ's Avatar
B Russ
Thread Starter
Rennlist Member
 
Joined: Aug 2017
Posts: 2,599
Likes: 893
From: 91North/75South
Default CPO "fixed"/Expired CPO question

If you bring something to your dealer under CPO and they say its fixed but its not, then CPO expires and the problem resurfaces will you have any recourse. I ask because my other p car had a transmission failure light come in 2 times in the past 2 months. It will be stuck in 3rd gear until I turn it off. Turning the car off for 1 minute resets it. It goes to the dealer later this month and CPO ends in 10 months. Has anyone ever had a CPO situation like this before. Car has No mods.


Last edited by B Russ; 07-03-2023 at 04:44 PM.
Old 07-03-2023 | 06:09 PM
  #2  
rensoyka's Avatar
rensoyka
Rennlist Member
 
Joined: Aug 2017
Posts: 446
Likes: 173
From: we the north
Default

I'm thinking that the transmission codes will be stored in the ECU and the dealer should have no problem finding the information. problem solved.
Old 07-03-2023 | 07:23 PM
  #3  
CubsFan1's Avatar
CubsFan1
Rennlist Member
 
Joined: May 2019
Posts: 1,148
Likes: 692
From: HOU
Default

One thing you might try, let's say if it repeats and it's finally repaired under CPO, you can ask for documentation on how long the repair is warrantied. Even without CPO any significant repair completed should come with some type of warranty period.
The following users liked this post:
oolor13 (07-03-2023)
Old 07-03-2023 | 11:20 PM
  #4  
Holger B's Avatar
Holger B
Race Car
 
Joined: Aug 2004
Posts: 3,945
Likes: 87
From: SF
Default

FWIW, I had a car from another German brand where I complained about intermittent problems when it was under warranty and the dealer was unable to replicate/fix. Sure enough, warranty expired and the problems popped up again. I made them fix it at their expense even though it was out of warranty.
Old 07-04-2023 | 12:05 AM
  #5  
z168's Avatar
z168
Racer
 
Joined: Jul 2017
Posts: 270
Likes: 77
From: SoCal
Default

Originally Posted by Holger B
...I made them fix it at their expense even though it was out of warranty.
please expand on this. threat of lawsuit?
Old 07-04-2023 | 08:28 AM
  #6  
CSK 911 C4S's Avatar
CSK 911 C4S
Rennlist Member
 
Joined: Jun 2014
Posts: 3,836
Likes: 860
From: Dickson, TN
Default

I would take it in earlier than later to get this error on the books now.
Old 07-04-2023 | 09:32 AM
  #7  
spiderv6's Avatar
spiderv6
Rennlist Member
 
Joined: Aug 2006
Posts: 2,644
Likes: 268
From: NJ
Default

Any repair or replacement the dealer does is going to come with 12 months warranty anyway so you should be at least covered that far in the future.

If you have a history with Porsche then I would expect them to give you some wiggle room. Despite all the horror stories you hear, they do tend to be pretty reasonable in my experience.
Old 07-05-2023 | 05:33 PM
  #8  
Holger B's Avatar
Holger B
Race Car
 
Joined: Aug 2004
Posts: 3,945
Likes: 87
From: SF
Default

Originally Posted by z168
please expand on this. threat of lawsuit?
No threat needed. I brought it in for problems while still under warranty that they were unable to replicate and/or fix. Warranty expired and, of course, the problems surface again. Then they found the issues, made the repairs and wanted to bill me. I told them they're the exact same problems I had while under warranty and that the manufacturer or dealer should pick up the tab. They looked back at the maintenance records and agreed. I was firm with them, but reasonable.
Old 07-05-2023 | 10:15 PM
  #9  
NHmacan's Avatar
NHmacan
Racer
 
Joined: Dec 2020
Posts: 492
Likes: 214
From: New Hampshire
Default

Originally Posted by spiderv6
Any repair or replacement the dealer does is going to come with 12 months warranty anyway so you should be at least covered that far in the future.
This is not always true you need to read the warranty terms. Many warranties stipulate that even if an item is replaced it is only covered until the original warranty ends it does not extend.
The following users liked this post:
Cur (07-06-2023)
Old 07-05-2023 | 11:16 PM
  #10  
B Russ's Avatar
B Russ
Thread Starter
Rennlist Member
 
Joined: Aug 2017
Posts: 2,599
Likes: 893
From: 91North/75South
Default

^^^ Not very comforting



Quick Reply: CPO "fixed"/Expired CPO question



All times are GMT -3. The time now is 01:27 AM.