Terrible Porsche Customer Service and Dealer Service
#31
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I'm near Baton Rouge, I bought my car CPO in Jackson MS on the way home i saw it had an error message on the XM antenna so i took it into Harris Porsche in BR and it was a good experience communicative and ready on time, done under CPO warranty.
I would also recommend Vinnies Exotics in Baton Rouge, hes a factory trained Porsche Tech who started his own deal, but i see lots of high end stuff at his shop when i go by there. i'm not sure if he will fix your xm issue
but its good to have another option.
Baton Rouge is like 70 miles from NOLA.. come on down... the price is...... WRONG !!
I would also recommend Vinnies Exotics in Baton Rouge, hes a factory trained Porsche Tech who started his own deal, but i see lots of high end stuff at his shop when i go by there. i'm not sure if he will fix your xm issue
but its good to have another option.
Baton Rouge is like 70 miles from NOLA.. come on down... the price is...... WRONG !!
#32
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Oh BTW whats your issue? mine wont show album art under the details menu.. oh well i didn't buy it for the xm radio but i get it they are expensive and stuff should work.
#33
Racer
Thread Starter
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Much more complex than a Sirius issue. When using Apple Car Play, in Waze Maps, Apple Maps and Google Maps my location is about 100 yards to the right of me and then my arrow locater starts traveling down every road branching to the right, gets confused, travels backwards, establishes its location for a moment, then starts the error location procedure all over again. All the while the maps are rotationaly spinning completely confused.
#34
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Yes a Porsche dealer about a 100 miles away. Some years ago I purchased a used 2015 Macan Turbo from them with a 'clean' Car Fax only to discover that it had been rear ended 'Moderate damage Car Fax category' before I purchased it (car fax documented,) This information was revealed to me when trading it in on a used Mercedes AMG C63S coupe they were selling, depreciating the trade in value of my Macan.
I know it's not relevant to this thread but you'd think that the dealer would be honest.
#35
Racer
Thread Starter
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So they didn't tell you about the damage when selling the Macan to you but did so when you were selling it back? What did their leadership think about that when you had the needed conversation?
I know it's not relevant to this thread but you'd think that the dealer would be honest.
I know it's not relevant to this thread but you'd think that the dealer would be honest.
Last edited by straka; 07-16-2022 at 02:41 PM.
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GZ Boxster (08-07-2022)
#37
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Wellllllll I do have the same issue with the XM radio and it’s doing that randomly for 4 or 5 days now. And actually I have noticed the CarPlay issue with Waze this past Friday. It thought I was driving couple miles away. Apple map was fine tho. Figured this was all Waze related.
#39
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@straka Have you validated that the same problem exists with another phone? I’m just curious what logic (ie GPS info) is used from the car technology rather than the phone.
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jbendaou (07-17-2022)
#40
Racer
Thread Starter
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@straka Have you validated that the same problem exists with another phone? I’m just curious what logic (ie GPS info) is used from the car technology rather than the phone.
Last edited by straka; 07-17-2022 at 03:49 PM.
#41
Racer
Thread Starter
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Not only Waze but also Google maps and Apple Maps. I think Google now owns Waze.
#42
Racer
Thread Starter
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Wellllllll I do have the same issue with the XM radio and it’s doing that randomly for 4 or 5 days now. And actually I have noticed the CarPlay issue with Waze this past Friday. It thought I was driving couple miles away. Apple map was fine tho. Figured this was all Waze related.
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jbendaou (07-17-2022)
#43
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Not sure if this would work, but just to see if anything changes have you tried using waze on phone only as in not plugged into the car?
my thought is it will use the phone antenna instead of the cars one, if it acts normally then you know its the car.
G
my thought is it will use the phone antenna instead of the cars one, if it acts normally then you know its the car.
G
#44
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Wow. I have been so lucky I guess to have had 3 amazing dealer relationships that I can’t say anything bad about. Bought multiple Porsches from them with great results and service.
Sorry you are going through hell with them.
Sorry you are going through hell with them.
#45
Racer
Thread Starter
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WAZE works perfectly when using it on the phone inside the car. It's when its plugged into the Apple Car Play that the problem occurs. The 2017 991.2 has wired, not wireless Apple Car Play.