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What to do when self-healing PPF doesn't?

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Old Aug 10, 2018 | 01:14 PM
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Default What to do when self-healing PPF doesn't?

A few months back, I was on the freeway in the wild wild west that is San Francisco's East Bay, when my car was hit by an unidentified, but very destructive, object (we'll call it a "VDO" for short).

The VDO sliced up the X-pel Ultimate on the front bumper cover, then bounced up to the A pillar where it gouged the paint in two places and punched a small indent/crack into the windshield.

Were this a pick-up or SUV, I'd probably just send some anonymous curses in the general direction of the construction and landscaping industries and call it a day. But it isn't - it's my beloved 911.

So I've tried leaving the car out to bake in the sun, which is supposed to help self-healing. Also tried pouring very hot water over the damaged area of the PPF, which is also supposed to help.

But months later, the PPF damage is still there. The area isn't big, but it's very visible.

Where do I go from here? p.s., if your answer is "OCD therapy" you might be on the wrong forum.
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Old Aug 10, 2018 | 01:31 PM
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Heat gun.
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Old Aug 10, 2018 | 02:48 PM
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Someone opened their car door so that the end scraped across the mirror PPF and tore it, but the paint was 100% saved. The original installer replaced it for free, but I gave him a good tip for the trouble.

In your case the area is quite a bit bigger and more complicated, but I imagine your original installer would make you a good deal on replacing it. It can't hurt to ask. Maybe it is covered under the Xpel warranty?!
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Old Aug 10, 2018 | 03:29 PM
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Replace the panel.

Some wounds are too severe to “self heal”.

We’re not talking the Deadpool of PPFs here.
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Old Aug 10, 2018 | 05:05 PM
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Thank you all. Sounds like a visit to the installer is next.

I do have a heat gun, but can't bring myself to try it there. . .
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Old Aug 10, 2018 | 05:19 PM
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Originally Posted by DoubleDare
...
I do have a heat gun, but can't bring myself to try it there. . .
Sounds wise. I think the things you have tried would have done the job if self-healing was still viable. It would be bad to risk making things worse (paint or plastic damage).
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Old Aug 10, 2018 | 05:29 PM
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Originally Posted by DoubleDare
Thank you all. Sounds like a visit to the installer is next.

I do have a heat gun, but can't bring myself to try it there. . .
+1 Although using a heat gun can accelerate the self healing process, we would never suggest that our customers do it themselves! Self healing property of current films on the market are mostly for micro scratches and marring. The manufacturers just like to embellish the capability with severe looking tests. Any abrasions or heavy etching will be permanent and the self healing properties will diminish over time due to everyday use of the car. It's still a WAY better option than damaging your bare paint
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Old Aug 10, 2018 | 05:53 PM
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I've never seen any non-insignificant damage actually heal, so take that with a grain of salt. I've just had to replace the damaged film. Usually it's covered under warranty.
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Old Aug 10, 2018 | 10:18 PM
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I would try heat, but I put some clear urethane in a couple of chips and it filled it, or try clear silicone
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Old Aug 11, 2018 | 05:20 AM
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Good Ole east bay. I've also been hit by a VDO in my old car on 880. I've since moved and definitely don't miss driving there.

I don't think the ppf will recover from a tear that large. You'll probably need to replace the panel as others have said.
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Old Aug 11, 2018 | 02:21 PM
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For everyone’s info....self healing relates to microswirls in the top .5 mils of the film...film total, in most cases, is approximately 8 mils. So the self healing layer is very thin and needs to be cared for properly.

abrasions, chips, scrapes, etc. that penetrate deeper than the .5 mils, will often leave damage that cannot be “healed”.

best left to your installer to make the final call. I wouldn’t use any heat guns if I was a diy
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Old May 23, 2025 | 10:41 AM
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Originally Posted by reacher
I've never seen any non-insignificant damage actually heal, so take that with a grain of salt. I've just had to replace the damaged film. Usually it's covered under warranty.
What brands of PPF warranty for damage incurred during use of vehicle? I have never heard of this. In my experience, there is no free lunch with PPF.
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Old May 24, 2025 | 05:38 PM
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I agree with the comments above. The self healing properties of modern PPF are limited. They can only so so much. Any PPF (self healing or otherwise) has a limited useful life and needs to be replaced at some point. That’s the whole idea. Let the PPF take the damage instead of your paint, and then replace it when appropriate.
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Old May 25, 2025 | 07:05 PM
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It’s posts like this that I’m glad I don’t have PPF on my car. I’d rather deal with a few rocks chips and touch up paint than replacing whole sections of film!
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Old May 25, 2025 | 09:29 PM
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Originally Posted by Jim986
It’s posts like this that I’m glad I don’t have PPF on my car. I’d rather deal with a few rocks chips and touch up paint than replacing whole sections of film!
I agree with you, to a point. In the Colorado mountains where I live, excessive amounts of gravel are spread onto the roads in the winter. Low cars like a 911 get sandblasted, especially in springtime when things start to thaw. An unprotected front bumper cover will see much more than just a few chips. For this reason, I chose to have PPF installed on my front bumper cover and 1/3 of the bonnet and fenders.

My 997 Turbo had the entire front end covered in PPF. It seemed like a great idea until it began to discolor and peel at the edges. This is the reason that I was a bit more conservative with PPF on my 991 Turbo S.
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