Dealership Allocation Nightmare
01-11-2014, 03:08 PM
#1
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Dealership Allocation Nightmare
Hello all,
Been on Rennlist for the last year non stop and this is my first post.
Last January, I purchased a 991s from The Auto Gallery in Woodland Hills. Wasn't the dealer I usually work with but purchased the car under the one condition that I be placed around the top of the waiting list for the GT3. The manager agreed, took my 5 thousand dollar deposit and off I went.
About seven months ago, they asked for my build, and told me I was first. Following up, a few months later, they gave me the entire production delay shpeel and I believed it because of everyone else experiencing the same thing.
After telling me, two months ago, that my build is locked, the dealer informed me yesterday that I don't have an allocation and he has no intention of getting me a GT3!!
I immediately emailed PCNA, but was hoping someone here can recommend the proper course of action in this case. Thank you so much in advance.
Been on Rennlist for the last year non stop and this is my first post.
Last January, I purchased a 991s from The Auto Gallery in Woodland Hills. Wasn't the dealer I usually work with but purchased the car under the one condition that I be placed around the top of the waiting list for the GT3. The manager agreed, took my 5 thousand dollar deposit and off I went.
About seven months ago, they asked for my build, and told me I was first. Following up, a few months later, they gave me the entire production delay shpeel and I believed it because of everyone else experiencing the same thing.
After telling me, two months ago, that my build is locked, the dealer informed me yesterday that I don't have an allocation and he has no intention of getting me a GT3!!
I immediately emailed PCNA, but was hoping someone here can recommend the proper course of action in this case. Thank you so much in advance.
01-11-2014, 03:09 PM
#2
Rennlist Member
Hello all,
Been on Rennlist for the last year non stop and this is my first post.
Last January, I purchased a 991s from The Auto Gallery in Woodland Hills. Wasn't the dealer I usually work with but purchased the car under the one condition that I be placed around the top of the waiting list for the GT3. The manager agreed, took my 5 thousand dollar deposit and off I went.
About seven months ago, they asked for my build, and told me I was first. Following up, a few months later, they gave me the entire production delay shpeel and I believed it because of everyone else experiencing the same thing.
After telling me, two months ago, that my build is locked, the dealer informed me yesterday that I don't have an allocation and he has no intention of getting me a GT3!!
I immediately emailed PCNA, but was hoping someone here can recommend the proper course of action in this case. Thank you so much in advance.
Been on Rennlist for the last year non stop and this is my first post.
Last January, I purchased a 991s from The Auto Gallery in Woodland Hills. Wasn't the dealer I usually work with but purchased the car under the one condition that I be placed around the top of the waiting list for the GT3. The manager agreed, took my 5 thousand dollar deposit and off I went.
About seven months ago, they asked for my build, and told me I was first. Following up, a few months later, they gave me the entire production delay shpeel and I believed it because of everyone else experiencing the same thing.
After telling me, two months ago, that my build is locked, the dealer informed me yesterday that I don't have an allocation and he has no intention of getting me a GT3!!
I immediately emailed PCNA, but was hoping someone here can recommend the proper course of action in this case. Thank you so much in advance.
01-11-2014, 03:10 PM
#3
Three Wheelin'
Hello all,
Been on Rennlist for the last year non stop and this is my first post.
Last January, I purchased a 991s from The Auto Gallery in Woodland Hills. Wasn't the dealer I usually work with but purchased the car under the one condition that I be placed around the top of the waiting list for the GT3. The manager agreed, took my 5 thousand dollar deposit and off I went.
About seven months ago, they asked for my build, and told me I was first. Following up, a few months later, they gave me the entire production delay shpeel and I believed it because of everyone else experiencing the same thing.
After telling me, two months ago, that my build is locked, the dealer informed me yesterday that I don't have an allocation and he has no intention of getting me a GT3!!
I immediately emailed PCNA, but was hoping someone here can recommend the proper course of action in this case. Thank you so much in advance.
Been on Rennlist for the last year non stop and this is my first post.
Last January, I purchased a 991s from The Auto Gallery in Woodland Hills. Wasn't the dealer I usually work with but purchased the car under the one condition that I be placed around the top of the waiting list for the GT3. The manager agreed, took my 5 thousand dollar deposit and off I went.
About seven months ago, they asked for my build, and told me I was first. Following up, a few months later, they gave me the entire production delay shpeel and I believed it because of everyone else experiencing the same thing.
After telling me, two months ago, that my build is locked, the dealer informed me yesterday that I don't have an allocation and he has no intention of getting me a GT3!!
I immediately emailed PCNA, but was hoping someone here can recommend the proper course of action in this case. Thank you so much in advance.
01-11-2014, 03:15 PM
#4
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If you have a signed purchase and sale agreement you have some leverage with PCNA. It may take some time and be a PITA but I've seen them help others in same situation.
Beyond that, I'd find another dealer and would probably do so regardless.
Beyond that, I'd find another dealer and would probably do so regardless.
01-11-2014, 03:29 PM
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01-11-2014, 03:39 PM
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01-11-2014, 03:45 PM
#8
Race Director
Disgusting situation. I can only imagine your frustration.
I think you're taking the only reasonable action open to you, short of legal recourse, by contacting PCNA. I hope they can resolve this for you, and that Auto Gallery in Woodland Hills ends up with the black eye they deserve.
I think you're taking the only reasonable action open to you, short of legal recourse, by contacting PCNA. I hope they can resolve this for you, and that Auto Gallery in Woodland Hills ends up with the black eye they deserve.
01-11-2014, 04:05 PM
#9
Three Wheelin'
No, they never gave it to me after repeated requests. Was going through a salesman, Eilon, whom I figured was my friend- multiple texts on a weekly basis. He kept stringing me along. Total nightmare. I even signed up for PDE in anticipation of getting the car. I'm outright disgusted and distraught.
01-11-2014, 04:42 PM
#10
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You should have gotten a deposit letter from dealer, and you also should have hopefully a cancelled check or a credit card transaction. Either one of those would prove it, especially in court. My "premier" dealer took my deposit, gave me a receipt, but was extremely vague on allocations after I knew they already knew about their allocations. After I asked for a refund, it took a month to get it back. Last week they called me on their first allocation to potentially offer me a car someone else backed out on it, and still couldn't give me a sure yes or no, even though I wasn't on their list. They suck. I am on other lists with far better dealers. Always cover your behind with paperwork.
01-11-2014, 04:44 PM
#11
Rennlist Member
No, they never gave it to me after repeated requests. Was going through a salesman, Eilon, whom I figured was my friend- multiple texts on a weekly basis. He kept stringing me along. Total nightmare. I even signed up for PDE in anticipation of getting the car. I'm outright disgusted and distraught.
01-11-2014, 04:50 PM
#12
Rennlist Member
I believe the quickest way to get action is if you get a local TV station who have a trouble shooter reporter know what happened to you. If they get on it, the dealership may reconsider.
You might want to check with an attorney as well. I doubt very much PCNA will be of any help.
You might want to check with an attorney as well. I doubt very much PCNA will be of any help.
01-11-2014, 04:54 PM
#13
Race Director
Should I feel like an amateur for only trusting my dealer's word and the proof of deposit from my Amex card? I haven't receive any paperwork, anyone else?
01-11-2014, 05:01 PM
#14
Rennlist Member
01-11-2014, 05:03 PM
#15
Rennlist Member
Not surprised if the present market for a 991 GT3 (without being on an allocation list) is $10-20k over MSRP. The temptation to leave people with proper orders hanging would be proportional to this premium. Disgusting.