It is possible the center muffler cracked. I knew that would eventually happen. However that doesn't explain why the valves are not functioning. That indicates a loss of vacuum. Pressing PSE button... no valve movement. That's not normal. It's possible the center muffler cracked while driving and the pressure wave caused damage to a vacuum line/pump/actuator/solenoid somewhere. But no way of knowing yet. Car is now at Porsche.

 

UPDATE
Seems to be a bad exhaust valve. One of them isn't holding vacuum. And when one goes, the vacuum in the entire system is lost.
Will need to get ahold of someone at Soul Performance. This should be a warranty thing since it's their valve that's crapped out.
Center muffler appears intact.

 

Our customer service team will quickly address any issues that you may have. If anyone ever has any issues, give us a call or shoot us an email. Don't hesitate, don't delay - we're standing by to help and we want to do it as quickly as possible.

-Mike

 

Great news!

 

Soul was initially going to send me replacement valve modules. The exterior "pod" that contains the vacuum. But seems like they decided to send entirely new side deletes. So that's awesome!

Will update once I have them installed and confirm no other issues.

Big thank you to the Soul Performance team.

 

New exhaust has arrived. That was fast!

 

That's awesome!!

 

Soul customer service is awsome.

 

Glad it was a simple fix with awesome customer service!

 

Well haven't installed them yet, so don't know if that's all it is. Will know more next week.

 

I've had excellent customer service from Soul also.

 

New exhaust is installed and all seems to be right again. Shoutout to Soul Performance for the awesome customer service and product. Thank you!

 

For a person considering which side deletes to go with, customer service is certainly an important consideration. Looks like Soul went above/beyond here.

Thank you for sharing

 

Glad we could make you right. Cheers and happy motoring!

-Mike