Originally Posted by Gtouring3

I've been troubled by a recent interaction with the GM of dealership that I purchased my touring from and wanted to get some feedback on whether my expectation are incongruent with reality.

Like many of you, I pride myself of building meaningful relationships with business vendors, retailers, et al. This bridges I build often come in the form of birthday well wishings, genuine conversations about family / life, bottles of wines dropped off during the holidays, referrals, etc. I genuinely care about the people I do business with.

That said, I recently reached out to the GM of the dealership where I purchased my touring from with the intention of "paying it forward". I am planning to spend the summer abroad and don't expect my toys to get any use - that and the idea of grabbing an early allocation of a 992 touring were behind an email sent to the GM stating much the same. As in, hey, "I'd like to sell you my touring and learn what the allocations look like for 992's moving forward". I know I could get higher dollars if I went elsewhere but I want my guys (the dealership) to benefit.

So 10 days go by with no response. And then a get a call and text from the GM to the effect of "Hey, saw your email, I forgot to call you back - I can give you $150k for your car and I don't know anything about 992 allocations".

For context, my touring has 8K miles, full PPF, full service up to date, all the right options (chalk, pccb, buckets, etc), never tracked. I also paid a $15k ADM.

So, am I justified in questioning if I actually have a "relationship" with my dealer? $150k and there are currently fewer than 5 tourings listed on autotrader?

As it stands right now, I'll never a buy a car from these guys again - tell me I'm wrong.

At the end of the day, I was trying to do right by the relationship, but maybe through this experience I learned that maybe I simply don't have one...

Thoughts and similar experiences are welcome!

I can understand your frustration, that is a pretty blunt response. Are you already on a first name basis with the principal owner (not sure if the GM is one and the same but I always like to speak with the Principle Owner when talking turkey) or was this your first interaction via email? Not sure what else to say, but as I said I do understand your frustration. As to personal experience, all I can say is I split my time between a beach condo and an inland residence and as such have three different Porsche dealerships that I have used but I have settled on just one (Orlando South Porsche) going forward based on solely on my conversations with the Principle Owner at Orlando South Porsche Re: my GT2. He also drives a GT2 and was very enthusiastic and professional (suit and tie, which means a lot to me) and very down to earth regarding wanting me as a customer.

Originally Posted by Palting

Yup, this dealer of yours is not particularly enthralled with dealer relationships. You are just another customer.

I have one particular dealer I have a good relationship with. His motto: "I am not here to sell you A car. I m here to have a relationship and sell you several cars". Over the last 20+ years, he has indeed sold me almost a dozen cars, cars for my children and my wife, always at a good deal from the get go. Unfortunately, it is a large multiple brand dealership from Mazda to MB range, but not a Porsche dealer. I've bought 3 Porsches from my current Porsche dealer, but with the high octane market that Porsche GT cars are in, I doubt I'll have that same relationship with him.

Originally Posted by R35driver

$150k is a slap in the face. I would just say 'ok lets make a deal at 150k' and keep leading them on then bailing.

Originally Posted by R35driver

$150k is a slap in the face. I would just say 'ok lets make a deal at 150k' and keep leading them on then bailing.

Originally Posted by tgibrit

Personally I think you have unrealistic expectations, you went to the GM to sell you car. What price did you expect him to start with? why would the GM commit to 992 GT3T price now? You also sent them an email, if your were serious he'd probably expect you to set up an appointment, so they can see the car. I am sure they get many emails from people trying to find out pricing on their cars. I would take the reply as his qualification test to see if you are serious and it sets the ball park for where the negotiations will start.

Originally Posted by itrsteve

I would be petty enough to go down this path.

Also, that chalk touring should be a keeper.

Originally Posted by Gtouring3

The GM oversees all of the brands but he personally manages Porsche and offices in their showroom.

Further, I have a relationship (or thought I did) with him, he knows my kids names, we used to visit the showroom weekly before Covid - like I said, I take an interest in the people I do business with.

...and where did I mention pricing in my post? I asked about allocations. Did you read my OP?

Originally Posted by hsb1001

All Car Dealers / Sales folks / GM's only have 1 motive, sell sell sell. Ruthless people and apologies to the sales folks on here but this is my interpretation. Every sales guy no matter industry thinks of what he can get out to an individual, no matter what their relationship is.

I know a dealer Porsche local to me who said I was too cheap to be one of his clients LOL, he rolls with the Rolex wearing Gucci crowd as they don't question or ask for free air in their tires like i do.

Trust me, my brother run's quite a few dealerships in Europe with many high end brands, he tells his own GM's to become friends and build relationships, behind closed doors he tells them go for the throat as they are lemmings who want to buy cars.

Originally Posted by tgibrit

Personally I think you have unrealistic expectations, you went to the GM to sell you car. What price did you expect him to start with? why would the GM commit to 992 GT3T price now? You also sent them an email, if your were serious he'd probably expect you to set up an appointment, so they can see the car. I am sure they get many emails from people trying to find out pricing on their cars. I would take the reply as his qualification test to see if you are serious and it sets the ball park for where the negotiations will start.