Fabspeed Motorsport

Fabspeed Motorsport has always offered an industry leading limited lifetime warranty to original product purchasers, but now it's one of a kind.

We are very pleased to announce that Fabspeed's warranty is now transferable to secondary and all subsequent owners of Fabspeed exhaust systems and components. This unprecedented change in policy came from feedback received in the exotic car community and we are excited to implement it.
We have always backed products for original owners, but now we're proud to extend the same support to all.

This warranty transfer opportunity sets Fabspeed far above ANY other aftermarket company. NO other company or manufacturer of exhaust components for exotic cars stands behind it’s product line like Fabspeed. Compare our warranty to some other industry leaders.
There will be a ONE TIME service fee of $249 in order to transfer the warranty, which then covers the product for as long as you own it. Though we are extremely confident in our products, even the initial process of transferring a warranty uses a variety of resources on our end. The service fee is to cover this process.
The warranty transfer process is simple.

If you own a Fabspeed product and are not the original purchaser, get started by filling out a customer service form with the link below.

http://www.fabspeed.com/support/
You can find full warranty details here
http://www.fabspeed.com/limited-lifetime-warranty/

John McM

Streetdaddy

tonymission

Costs my customers $0 to transfer warranty on a $20,000 roof. We either did it right or we didn't -- owner doesn't matter.
We just make the new owner register within 30 days of buying the property so we can inform them of do's, don'ts and essential maintenance items.

Lorenzoh

Nylasurf

Ummmm....

JasonAndreas

If you are claiming to provide coverage for the life of a product, then the warranty should transfer (for free) with the sale of a car (that it was originally installed on) automatically no questions asked. If someone is reselling an exhaust then you should reserve the right to deny warranty coverage. That's it. Nobody can deny that removing an exhaust is not pretty and mechanics will go to town on one using whatever means necessary. You shouldn't be expected to cover that damage and that's what your "General Warranty" seems to say. A $250 charge is complete and utter BS.

Matt Andrews

Not commenting on the spin. And I don't have a dog in this fight as I don't own their products. But it would be pretty easy to say, "If you didn't buy your exhaust from an authorized dealer or directly from us, you can buy an extended warranty to cover the product for life for $250." Its not bad business - just like certified used car warranties. they aren't free. And sure its a revenue play. Its a for profit business. I Don't personally see the value as a cracked weld can be fixed for less than $250 and I'm sure their part warranty doesn't cover labor to replace it.

Catorce

Well that went off like a fart in church....

Fabspeed Motorsport

If we did not believe in the quality of our products, we would absolutely not be able to offer this warranty. There is a reason we are the ONLY company in the industry to do so.
Fabspeed has been in business for over 25 years – the sheer number of products that we have in circulation complicates this issue greatly. Transferring the warranty of a product we sold 20+ years ago to a customer whom we’ve never had any interaction is taxing on both our customer service and accounting departments.
It also opens the company up to a lot of risk as we have no way of verifying the part is not damaged prior to transferring the warranty.

If there are competitors offering a better warranty we would absolutely be hard-pressed to reevaluate our own, as we pride ourselves in being a top the industry in this subject. However, comparing our warranty to different industries is not a very accurate comparison.
Many of you have said either the parts are made right or they‘re not.
We agree wholeheartedly, which is exactly why we are the ONLY company in the industry to offer a transferable lifetime warranty. No other company comes close to standing behind their products like we do.
To clarify – once you are under warranty, you just need to ship us the part and we will cover all costs to fix and return the product - including labor, materials, and return shipping.

I hope that was able to clarify some of the issues regarding our updated warranty. Please let us know if there are competitors offering something that we do not, and if you have any other feedback we are more than willing to listen and see if what you are suggesting is possible.

Thanks for listening.

Railmaster.

Nope! The Guarantee as such is not what upset people here! It is the price of the transfer that upset them! And the quite high transfer price, even if it does not makes the guarantee as such better or worse definitly makes it an unsweet deal!

show pride in Your products and offer free transfer as long as the exhaust systen is fitted to the same car!

Jjm4life

This.
It's bent pipes.

Fabspeed Motorsport

I understand your concern for the price and I promise you we will take your feedback seriously. It was feedback from the community that prompted us to make the update we are currently discussing.

We do show pride in our products and that is why we are the only aftermarket performance company that offers this type of warranty. Our ultimate goal is to provide top quality products and customer service at a fair price, but we also have a business to maintain. We already had set the bar in the industry with our warranty and we are now raising it even further from the competition.

I promise you that your feedback is being taken seriously and we are always evolving to offer the best service and products we can, but I also ask you to see that from a business perspective we are offering a far better warranty than any of our competition, and we often go above and beyond the parameters set in our warranty.

Railmaster.

Basically if You have to pay for a guarantee it is not a guarantee but an insurance!

But it could still be a good insurance!

Finlander

I believe this thread is the reason for the "new warranty".

https://rennlist.com/forums/991-gt3-...r-service.html