Fed ex lost my 18x11 hollow spoke rim
02-29-2016, 08:49 AM
#16
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My thought was why would fed ex except a supposedly poorly packaged item and the profesional at the fed ex counter insure it? If it was poorly packaged I would think that the pro's at the fed ex counter have seen enough packages to know better and said something. An example: USPS won't except any boxes if duct tape is used to seal it up. I'm sure this isn't the first set of rims and tires that were shipped from that location. And fed ex claims it was bad packaging after supposidly reviewing one photo that I provided to the seller. The last locations manager said he would look for them and would call me back 24-48 hrs later. Exactly 1 hour later I get a call from him stating he can't find it. That raised a red flag to me.
02-29-2016, 09:28 AM
#17
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My personal experience with Fedex is that they'll play every card they can to shirk away from responsibility. In my case it was something stupid it would have taken them no effort to make right (I paid a premium for an overnight part I needed to get my car driving, and they took a week). I got scripted excuses from every rep I talked to, it ended with me having to drive to the physical facility where my part was and pick it up...hour out of my way. The excuses they made were unbelievable.
03-04-2016, 04:41 AM
#18
Drifting
Thread Starter
Apparently MR M.V at the fed ex FEI center has located my rim and tire but it's missing the center cap. I can see how those just fall right off. Not that they make a tool for center cap when the rim is on the car or anything... I have a package that I have to sign for coming to me tomorrow I found out thru a fed ex text alert. I've never had a text from them before. They claim the seller was compinsated $12?.00 And because they truly lost it he gets to keep it. So I'm going to ask for a matching center cap from him to complete the deal since I did all the work and I'm still missing a center cap. Sounds fair to me. Right? He can keep the change. It's a plastic concaved Porsche logo colored cap. There not that special. It's not like a 993 turbo s hub cap or anything crazy like that. Just plastic. That's all I want now is a small round plastic disc with a Porsche logo on it. I'm mean once I know my lost rim and tire show up tomorrow. Then I'll want the plastic disc with a Porsche logo on it. I hope it's not damaged.
03-04-2016, 11:05 AM
#19
Rennlist Member
Glad they found it at least. As far as the cap goes it couldn't hurt to ask, some of those caps get high I needed one replaced and it was $140 and it was a plastic one but mine was for wheels that were discontinued so that probably didn't help.
