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New 82 to 84 Instrument circuit foil replacement kit

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Old 11-09-2017, 07:54 AM
  #16  
R.Pires
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Hi,

I allready have one of these kits from Roger for some time but still not have the time (and the courage also...) to install it.
As anyone done it and what is the feedback?
Any special tips or tricks when doing it?

Thanks

Regards
Old 11-09-2017, 08:31 PM
  #17  
michael j wright
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Last edited by michael j wright; 11-09-2017 at 08:43 PM. Reason: repeat
Old 11-09-2017, 08:41 PM
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Ricardo, I installed mine and it was one of the easiest jobs I have done on the car so far. It's great to have all the gauges working as they should.

Nate, I can take a pic of the gauges at full illumination if you would like, but still have the dimmer jumped from before. I can tell you that at full, they are just right for me, no glare and no loss of night vision.

Mike
Old 11-09-2017, 09:26 PM
  #19  
GregBBRD
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Originally Posted by R.Pires
Hi,

I allready have one of these kits from Roger for some time but still not have the time (and the courage also...) to install it.
As anyone done it and what is the feedback?
Any special tips or tricks when doing it?

Thanks

Regards
We installed one, here in the shop.

Had a couple of tiny little issues that we were able to solve with the great help from the people that make it, which I've been told are just normal new product issues which should be expected.

Better lighting and everything works perfectly.

In the end, fantastic result!

Last edited by GregBBRD; 11-17-2017 at 02:22 PM.
Old 11-10-2017, 03:30 AM
  #20  
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Originally Posted by michael j wright
Ricardo, I installed mine and it was one of the easiest jobs I have done on the car so far. It's great to have all the gauges working as they should.

Nate, I can take a pic of the gauges at full illumination if you would like, but still have the dimmer jumped from before. I can tell you that at full, they are just right for me, no glare and no loss of night vision.

Mike
That would be great Mike. Thanks!
Old 11-10-2017, 03:41 AM
  #21  
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Originally Posted by GregBBRD
We installed one, here in the shop. Complete, total disaster. Took multiple calls to the maker for them to figure out what was going on. One of the boards was incorrectly made and after two days of calls back and forth, they figured out the board was bad and they sent us another board. Then we had a warning light dimly lit that should not have been lit and they had to figure out where we had to add a resistor to make the light go out.

The good news was that they are super nice people and worked with us. The bad news is that I paid a mechanic 10 hours (plus at least 6 phone calls) and got paid for 1 hour. (Tough to "eat" that big of a time to pay ratio.)

I'm going to have some assurance that the "problems" are going to have to be solved, before I buy another kit....I don't think I should be the one working through their problems....on my dollars.
That's tough when you are running a business. And would be at least frustrating for the home DIY'er but glad to hear that they were responsive and good to work with. As an owner my view on aftermarket solutions like these is that I'm glad there are options for us beyond what is left in the Porsche part depots. I hope they get the bugs worked out. This is a product I will definitely be looking to install on my car.
Old 11-11-2017, 06:26 PM
  #22  
michael j wright
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Nate, sorry it took so long, but I hoppe this helps.
Mike
Old 11-15-2017, 06:32 PM
  #23  
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We installed one, here in the shop. Complete, total disaster. Took multiple calls to the maker for them to figure out what was going on. One of the boards was incorrectly made and after two days of calls back and forth, they figured out the board was bad and they sent us another board. Then we had a warning light dimly lit that should not have been lit and they had to figure out where we had to add a resistor to make the light go out.

The good news was that they are super nice people and worked with us. The bad news is that I paid a mechanic 10 hours (plus at least 6 phone calls) and got paid for 1 hour. (Tough to "eat" that big of a time to pay ratio.)

I'm going to have some assurance that the "problems" are going to have to be solved, before I buy another kit....I don't think I should be the one working through their problems....on my dollars.
First I heard of it until today (thanks Sean) - common courtesy would have been to let the supplier know.
I called the manufacturer - I now know that the manufacturer helped Jake work through the issues and that they found a dry soldered joint. All new manufacture is now machine soldered so that should resolve any future issues. Jake was told by the manufacturer that he would do all he could to resolve the issue including comping the kit. He also offered further help but none of this was accepted. Had I known, I would have, at the very least, refunded the kit price and shipping as a way of offsetting the obvious inconvenience.
We have over 40 units in successful use (happy customers) and more to be installed. The first batch was successful apart from a glitch on an 83 cluster where Porsche had added an extra post and we did not have a locating hole on our circuit board. Replacement boards were shipped immediately with no further issues. All other kits now have the extra hole.
One customer in Australia found one of the LED lights was dud but bought one locally for a couple of $.
When I see complaints like this it makes one wonder why we bothered to make a cutting edge 928 product that is not available anywhere else. Developing new product on a 30 plus old car is not easy and very difficult. I think it is very unfair to use a statement like "total disaster" when the product works as it should in 99% of installations.
We went through issues with Greg's fuel hoses in the early days with some (a couple) leaks and GB was, as always, very professional and replaced the product immediately. However I never labeled the product a "total disaster" as I knew it was a glitch in the process and that is how we learn in development of a new product.
Both myself and the manufacturer stand by this product 110%. We will, I am sure, have some other issues in the future with the new board we have developed for the 78 cars but rest assured that we will deal with the issues in a professional and courteous manner as we always do.
Greg I am sorry, that of all people, you were the one to have an issue and I humbly apologize for the inconvenience.
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Old 11-15-2017, 07:39 PM
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Originally Posted by michael j wright

Nate, sorry it took so long, but I hoppe this helps.
Mike
Thanks a lot Mike. Is that on full bright? And at night I assume. Definitely looks brighter than stock. How is it a dusk? I find that time of day being the hardest to see my gauges. Not enough ambient light too see clearly without pod lights on and too much ambient for the dim stock lights to illuminate the gauges.
Old 11-16-2017, 11:10 AM
  #25  
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I must admit I was peeved at not receiving a call from you guys. The the first call I would have made would be to you in a similar situation. Lets leave it as courteous and pull professional out of the context (I apologize for my overstatement).
I have credited your account with the amount of the kit plus shipping as my small way of trying to make it right.
Old 11-16-2017, 09:04 PM
  #26  
michael j wright
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Nate, I don't know about the lighting at dusk as I have only so far as of late driven in the day or after dark. The one thing I can say for sure is the cluster is much easier to see without being overpowering. If you are in need of a new foil, you will find this to be a life saver and be a much more happy camper in the end.
Mike.
Old 11-17-2017, 11:43 AM
  #27  
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We (Jake and them) then worked through the rest of the problems, added a resistor where they figured out where we needed to add it, and then was able to button it up.
This was caused by a bleed to ground somewhere in the wiring harness and to save time tracking down that bleed point the manufacturer suggested adding a resistor to rectify the issue without wasting valuable time. Not an issue with the board.
Old 11-17-2017, 11:54 AM
  #28  
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Last edited by docmirror; 11-17-2017 at 02:59 PM. Reason: resolution
Old 11-17-2017, 12:28 PM
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Last edited by docmirror; 11-17-2017 at 02:59 PM.
Old 11-17-2017, 12:29 PM
  #30  
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Just installed one of these yesterday and think it' a great product. All the issues I've had with it are due to the wiring car side and it's been a bitch to figure them all out.


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