jeff spahn

Hello Rennlist
Many of you know I have been a member for a long time. I need help locating some parts for my Cayenne. These parts are available but on backorder with no date showing as being available to get.
Can the European members or any other members with dealers near them call them and ask if they have these parts? I really want this working and you guys are my only hope.

I have attached the list:
Thanks everyone

Arnoud

Hi Jeff: did you tried Roger for these parts (as I'm sure he can get anything, Porsche parts wise)?

As they seem to be on stock, when I checked an European supplier (they would have them next week Tuesday according to their web-site - not that it will be so of course...).

jeff spahn

Hi
I would like to see if you could inquire on the cost and how I would go about paying them and getting them here. Perhaps I could get contact information for them from you?
Thanks,

Jeff

linderpat

Jeff - Roger can get you those parts. Call him.

dr bob

Jeff --

Roger and Mark both have good access to Porsche's parts system, and with that they can find out how many and where they are in inventory, including dealers' shelves.

I didn't look to see if you've posted the same request to the Cayenne forums here. There may some double top secret workaround using VW or Audi parts. It's worth the ask IMO.

Speedtoys

I asked my kid on the inside...

jcorenman

Jeff, from the sketch in PET that looks like the metering pump for a Webasto coolant heater-- which seems confirmed by your signature. Have you looked on the pump itself for a Webasto part#? Can you get to the heater unit and look for a part#?

I am familiar with that type of heater on boats (mostly diesel), and the gas versions are used in cars and light trucks in northern climates-- and widely used in northern Europe. The pump is usually located near the fuel tank and is a solenoid-type metering pump-- calibrated amount of fuel per stroke controlled by the heater. So you need the right size, but otherwise pretty generic.

EDIT: I found a cross-reference from Porsche 95557282001 to Webasto 89372A, try a search for that. That Webasto number also crosses to VW Tauregs and a number of hits on eBay. This one from ebay.es was amusing: "89372A bomba de combustible VW Touareg Webasto"

Ad0911

Item fuel pump seems reasdily available. some suppliers claim they ship within 3 working days. Some used ones also in Germany and the Netherlands.

jeff spahn

Thank you so much everyone I’m going to try and go with the part number that Jim gave me and see if that is on my pump

jeff spahn

Yes. Roger was on it and can’t find any. The cross reference Jim gave gives me hope. I can make any other fuel line or parts to mount.

islaTurbine

This type of thing is occurring on various models across the line. I've even heard instances of Porsche buying back cars because there was no parts availability to fix them.

Arnoud

PM sent.

jeff spahn

The outpouring of help from the Rennlist community has been amazing.

Schocki

Jeff,

The Porsche price for this metering pump is ridiculous. You can buy an original pump from webasto for about 1/3 of the price. I assume that you Cayenne is a diesel and is therefore equipped with an auxiliary heater.
If you use the reference number you'll find this pump to be readily available on eBay in Europe. There are also Webasto service center across the US. You can try them too with that number.

Auxiliary heaters and pre-heaters are very common in Europe. Your heater is factory installed just because your engine does not produce enough heat in the winter to heat the inside in an acceptable amount of time.
Pre-heaters go one step further and heat the inside and engine before you start the engine. They are very popular just because idling to warm up the inside and to get rid of ice and snow is prohibited in most European states.
Our family Honda has a webasto pre-heater unit for gasoline (basically the same like diesel) which I installed myself. Most of the time the pump is stuck, just because during the summer it is not used a lot. If you're able to locate the pump, take it out and energize it with 12 volts from a car battery. Make sure the you only give it about 1 Hz. It is a metering pump and is not designed for constant power. If the pump doesn't make a clicking sound, spray some WD40 in the pump. Flow direction arrow is on the pump. Energize it again and tap gently on the housing while giving it about 1 Hz. With a little luck, this will free the pump and you're good to go.

ROG100

It is actually a Twin Turbo with the V8 - very highly optioned car.
The main part - pump - is on back order in Germany. None here in the States. I can't see what may be sitting at a dealer in Europe.
Don't you love the peeps on Rennlist - super helpful and supportive.