why cant people be honest
#1
Race Director
Thread Starter
why cant people be honest
"In stock" means "We don't have it but we will lead you on for over a week before telling you it hasn't even shipped"
I'm sick of this crap. Tell me when you know its not in stock so I can take my f'ing business where it will be shipped the same f'ing day you tell me it will be
so who can tell me where to get 4 exhaust guides under $30 shipped by Saturday. else I'm done with the car and will sell it NOT running because after Saturday I've got no more time to work on anything for a while
For my passat I bought 2 new wheels to replace to the set of wheels I bought that had 2 bent wheels. I paid Nov. 18. Still don't have the f'ing wheels. Guy told me he sent them and doesn't know whats up then hes gone.
I haven't had a car for 2 weeks because of this **** I hope that explains some frustration. School and work are REALLY easy to get to without a car when both are 30+ miles away
I'm sick of this crap. Tell me when you know its not in stock so I can take my f'ing business where it will be shipped the same f'ing day you tell me it will be
so who can tell me where to get 4 exhaust guides under $30 shipped by Saturday. else I'm done with the car and will sell it NOT running because after Saturday I've got no more time to work on anything for a while
For my passat I bought 2 new wheels to replace to the set of wheels I bought that had 2 bent wheels. I paid Nov. 18. Still don't have the f'ing wheels. Guy told me he sent them and doesn't know whats up then hes gone.
I haven't had a car for 2 weeks because of this **** I hope that explains some frustration. School and work are REALLY easy to get to without a car when both are 30+ miles away
#6
Race Director
Thread Starter
I work at a machine shop..installing the guides is no problem. We are also the only machine shop in the area (we do vintage and race rebuilds, rent out our forumla atlantic reynards, etc) but none of our suppliers can have porsche stuff and when they do its only 911 stuff.
I ordered the parts thru a reputable place too. I've done lots of business with them but this just really got me mad. I missed class tonight when I could have taken the 944 to school or my passat if the guy sent the wheels.. .
just venting
I ordered the parts thru a reputable place too. I've done lots of business with them but this just really got me mad. I missed class tonight when I could have taken the 944 to school or my passat if the guy sent the wheels.. .
just venting
#7
Rennlist Member
Iam at 944online will tell you if he has the part. And, if you call by mid afternoon FLA time, he can have it on your door in the morning if you are willing to pay for the fast shipping.
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#8
Just because it is a "stock" item doesn't mean it is always available. I own a distribution business (not auto) and try to forecast and order based upon demand but there is always the possibility of manufacture outages and demand surges. Additionally, since 9/11, imports have gotten slower to ship and are experiencing longer delays in customs. In some cases I have had to double my inventory levels (and dollars) to maintain an acceptable (95%) fill rate.
Dennis
Dennis
#11
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Originally Posted by nine-44
Sounds like you are dealing with Vertex.
I call'd and raised holy hell with them and they still wouldn't refund the 3%. I know it was only like $10-15 but it was the principle. I call'd my Cr. Card company and we finally made an arrangement for me to send the part back and they paid shipping. Gotta love Citibank, when you they are on your side it's a good thing!
#12
Three Wheelin'
Originally Posted by GOBOGIE
Funny - I was thinking the same thing. They use to advertise "cash" prices with surcharges for Cr. Card purchases (3% additional fee).
Wow...how long ago was that? All of the credit card companies, therefore the card processors as well, put into their terms of service that NO surcharges for credit card usage are allowed, period.
Remember back in the early 80s there was a cash and seperate credit price at gas stations? Yeah....it went away by the late 80s by force, and anyone still doing it is risking losing their CC processing. So if you really don't like them, call Vias/Mastercard/AmEx or whoever direct and tell them they have a vendor charging a CC surcharge. They won't be able to offer CC service for much longer.