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J.D. Power's Surveys Results For 2005 On Dependability

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Old 02-02-2006, 04:33 PM
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500
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The rear main seal is a well-know weak point. But it is impssible to know the real scope of a problem from the internet, as it always sounds as if every second person has it.

The way the Subaru forums sound about the WRX transmission, I figure I should have had a couple of transmission failures by now! (Needless to say, mine has been perfectly reliable, as it is for the majority of owners I suspect. Does not mean the WRX 5 speed isn't a weak link, just goes to show that the internet can blow things out of scale.)
Old 02-02-2006, 04:45 PM
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Jeremy Himsel
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Originally Posted by azmi951
I claim shenanigans.

Old people and gangseters buy Lincons.
Whoa grasshopper....... Which one am I I'm telling the wife so that comment may get you banned.......
Old 02-02-2006, 05:51 PM
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^^^^^Both.

You are an old gangster and that makes you a hodlum.
Old 02-03-2006, 05:31 PM
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as human nature - it is much more likely someone will complain about a car rather than praise it

it was like the honda v6 transmission problems - the failure rate was a low 1 1/2 - 2 % but their customers expected faultless reliability and were very vocal about it - honda then placed a transferrable 100k / 10 yr warranty on the drivetrain - which is admirable as my friend is on his 3rd transmission in his mercury cougar with 60k miles (doesn't drive it anymore but can't sell it b/c he is -$4k in equity on it)
Old 02-04-2006, 08:16 PM
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The Cougar has a Honda trans?
Old 02-04-2006, 09:11 PM
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s was said above, a very picky owner of a high-$ car may note the most minute problems that would never come close to registering on the radar of the typical new Hyundai owner (not meaning to pick on Hyundai, they have come a long way).
Ain't that the truth! I was in the service dept. of a BMW dealer to get my Bimmer worked on and some picky rich dweeb was hogging the service manager's time, insisting loudly that there was a "manufacturing defect" on his new 7-series hood. I sort of joined in to see what the fun was all about and the dweeb was getting all huffy about some compound curve sheetmetal stamping that apparently deviated an angstrom from perfect: There was a slight curve to the reflected light if you looked at a certain part of the hood in the exact right way! Sheesh! I certainly don't envy those BMW employees.

Hyundai, is making some great cars nowadays. I was talking to some Japanese auto company execs and the Japanese car manufacturers are sweating that Hyundai may overtake them the way Toyota and Honda overtook the Big Three.
Old 02-05-2006, 12:16 PM
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Originally Posted by Imo000
The Cougar has a Honda trans?
no - the cougar has a well known defective transmission problem and Ford never did anything to help its customers
Old 02-05-2006, 04:12 PM
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Originally Posted by gtroth
In product development we have an agreed upon definition for quality:

Quality is what the customer expects.
Ah you and I, we are brothers. At my company we have a particularly picky customer who put in a large custom order. They b*tched up a storm on the first shipment because they did not like the door latch action.

At any rate we ended up making no less than twenty small changes like that and now they are perfectly happy with the "quality".



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