HORRIBLE EXPERIENCE WITH BROADFOOT RACING
#91
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I communicated with Kelli Crawford Broadfoot in july of 2018 who is the wife of Albert Broadfoot who is the owner of Autosport of Florida (12655 Mt Pleasant Rd. Jacksonville, FL 32225) so I can ship my 1968 911S porsche to them to remove a running 3.0 fuel injected engine with its transmission that was in the car and then rebuilt the original engine and put it back with its transmission to the car. I paid half of the money to them after I shipped the car to them in 2018.
- Albert removed the 3.0 engine and its transmission at no time and sold them to someone else and never give me that money.
- Finally, 5 years later, I have to get the car ship back to me in June of 2023 in not running condition because the motor and the transmission was not installed in the car and not operated.
- During that 5 years, my car was parked out side of his back yard. Unprotected from the sun. The dash board cracked many places, the exterior paint piled off several places, rusted everywhere especially the bottoms of the car. The interior smell rotten, door panels, seats, back seats, carpet etc…and so many dead insects that was inside of the car. We have to replaced all rubber brakes lines, all rubber gas lines, new gas tank, new 4 disk brakes, rebuilt all 4 brake calipers, replaced 4 tires, rebuilt carburetors (the carburetors were rebuilt when we shipped the car to them), work on the motor, the transmission and pretty much all mechanical parts that need to repair or replace and not include the interior and the exterior of the car. They pretty much destroyed my car !!!
- They have a very nice pictures of the shop on their website but the address that listed is the address of their house. The shop is in their garage and the car was parked outside of their back yard unprotected from the sun and I am sure there are other cars we’re parked there as well.
- What do you call these kind of people? Liar and liar and took my money and don’t do their job and also destroyed my car. I wonder how can they sleep at night or even enjoy their vacation when they did that to me and I am sure I am not the only one that they **** with !!!!!
#92
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Paul,
I don't agree that they shouldn't be in business.
I DO agree that trying to do business with people that don't communicate is beyond frustrating!
It sounds to me like these are good people who do good work but are not good business people.
Knowing that this is what to expect then one can decide if the wait/communication is worth the end result.
Sounds like at a minimum, if they hired a part time receptionist, they could solve most if not all of these problems.
I don't agree that they shouldn't be in business.
I DO agree that trying to do business with people that don't communicate is beyond frustrating!
It sounds to me like these are good people who do good work but are not good business people.
Knowing that this is what to expect then one can decide if the wait/communication is worth the end result.
Sounds like at a minimum, if they hired a part time receptionist, they could solve most if not all of these problems.
I communicated with Kelli Crawford Broadfoot in july of 2018 who is the wife of Albert Broadfoot who is the owner of Autosport of Florida (12655 Mt Pleasant Rd. Jacksonville, FL 32225) so I can ship my 1968 911S porsche to them to remove a running 3.0 fuel injected engine with its transmission that was in the car and then rebuilt the original engine and put it back with its transmission to the car. I paid half of the money to them after I shipped the car to them in 2018.
- Albert removed the 3.0 engine and its transmission at no time and sold them to someone else and never give me that money.
- Finally, 5 years later, I have to get the car ship back to me in June of 2023 in not running condition because the motor and the transmission was not installed in the car and not operated.
- During that 5 years, my car was parked out side of his back yard. Unprotected from the sun. The dash board cracked many places, the exterior paint piled off several places, rusted everywhere especially the bottoms of the car. The interior smell rotten, door panels, seats, back seats, carpet etc…and so many dead insects that was inside of the car. We have to replaced all rubber brakes lines, all rubber gas lines, new gas tank, new 4 disk brakes, rebuilt all 4 brake calipers, replaced 4 tires, rebuilt carburetors (the carburetors were rebuilt when we shipped the car to them), work on the motor, the transmission and pretty much all mechanical parts that need to repair or replace and not include the interior and the exterior of the car. They pretty much destroyed my car !!!
- They have a very nice pictures of the shop on their website but the address that listed is the address of their house. The shop is in their garage and the car was parked outside of their back yard unprotected from the sun and I am sure there are other cars we’re parked there as well.
- What do you call these kind of people? Liar and liar and took my money and don’t do their job and also destroyed my car. I wonder how can they sleep at night or even enjoy their vacation when they did that to me and I am sure I am not the only one that they **** with !!!!!
#93
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If I had my car into the shop and they would not call me back in a six month time frame for warranty work (while the car has been there almost a whole year)....I would go and collect it.
I'm not saying that this guy isn't a real business or doesn't do good work.....but with customer non-service like that....there is no way I would patronage a business like that.
I do specialized one-off work for the nuclear power industry.....and it's all about customer service. It's not cheap, but you get what you pay for....and they get great customer service. Or at least we try...and try hard.
I'm not saying that this guy isn't a real business or doesn't do good work.....but with customer non-service like that....there is no way I would patronage a business like that.
I do specialized one-off work for the nuclear power industry.....and it's all about customer service. It's not cheap, but you get what you pay for....and they get great customer service. Or at least we try...and try hard.
I communicated with Kelli Crawford Broadfoot in july of 2018 who is the wife of Albert Broadfoot who is the owner of Autosport of Florida (12655 Mt Pleasant Rd. Jacksonville, FL 32225) so I can ship my 1968 911S porsche to them to remove a running 3.0 fuel injected engine with its transmission that was in the car and then rebuilt the original engine and put it back with its transmission to the car. I paid half of the money to them after I shipped the car to them in 2018.
- Albert removed the 3.0 engine and its transmission at no time and sold them to someone else and never give me that money.
- Finally, 5 years later, I have to get the car ship back to me in June of 2023 in not running condition because the motor and the transmission was not installed in the car and not operated.
- During that 5 years, my car was parked out side of his back yard. Unprotected from the sun. The dash board cracked many places, the exterior paint piled off several places, rusted everywhere especially the bottoms of the car. The interior smell rotten, door panels, seats, back seats, carpet etc…and so many dead insects that was inside of the car. We have to replaced all rubber brakes lines, all rubber gas lines, new gas tank, new 4 disk brakes, rebuilt all 4 brake calipers, replaced 4 tires, rebuilt carburetors (the carburetors were rebuilt when we shipped the car to them), work on the motor, the transmission and pretty much all mechanical parts that need to repair or replace and not include the interior and the exterior of the car. They pretty much destroyed my car !!!
- They have a very nice pictures of the shop on their website but the address that listed is the address of their house. The shop is in their garage and the car was parked outside of their back yard unprotected from the sun and I am sure there are other cars we’re parked there as well.
- What do you call these kind of people? Liar and liar and took my money and don’t do their job and also destroyed my car. I wonder how can they sleep at night or even enjoy their vacation when they did that to me and I am sure I am not the only one that they **** with !!!!!
#95