Blaine Sellie

Thanks Eli,

I will wait to get your response later today.

Blaine

Blaine Sellie

RT,

It's been a while. We will have to get together soon.

Blaine

Eli at Pelican

Andrew,

Predigest accusations are a pretty delicate subject although I believe I could reverse any thoughts just by this one statement “John is ½ Chinese”….. John is a very busy sales guy who actually handles most of the online sales quotes along with his regular wholesale and sales duties. He would be best described as a “no-nonsense” kind of employee which is excellent at getting you what you need or recommending you to someone who can “if it’s in your best interest”.

I could recommend Darren (Ext. 223) or Tom M. (Ext. 305) for your particular vehicle.

I’m sure that each sale advisor has a bad day but I’m really not going to go on to educate anyone on that matter, as I’m sure we all understand how that goes. If at anytime you feel that you did not receive the level of service from one of my sales guys please don’t hesitate to contact me directly at eli@pelicanparts.com.

Please call or E-mail one of my customer service specialist should you have any discrepancies or questions regarding your order and they will be able to assist you. Please have your order number on hand for prompt service.

As always, I thank you for your support,

Jason: Jason@pelicanparts.com
Travis: travis@pelicanparts.com
Toll Free (888) 280-7799 Option 1

-Eli

Eli at Pelican

Blaine,

You have MAIL; "your order can leave today pending your approval".

-Eli

Blaine Sellie

Eli,

Got your e-mail. Please ship it. Please take the out of stock part off and I will order it next time.

Blaine

emcon5

Eli, while we have your attention, I have been meaning to call and ask this question, but maybe you can answer it for me.

Wayne has mentioned a few times that Pelican can get anything in the Performance Products catalog. Well, I need a new dash for my SC.

Performance lists a "replacement" dash for $527, but Pelican only shows the OEM version. Can Pelican get the aftermarket dashes?

Thanks,

Tom

Slow Guy

Guys, wouldn't these questions/issues on specific orders be better off addressed directly to Pelican? Why are you making Eli go through a second party forum to address your specific order, don't they have a format for that?

I can understand general CS issues on this board but forcing Eli to correspond thru an outside forum seems like extra work for him and would slow the resolution to your issue.

Just my .02,
Bill W.

RS'd '73S

personally, I like the live demo ............... gives Eli a chance to show everyone how they like to do business ......... at any point Eli could have gone private but he didn't.

Eli at Pelican

Blaine,

Your order has already left the building and will be delivered to you on Monday the 26th.

Sorry about that one out of stock item,

-Eli

Eli at Pelican

Tom,

Yes, you are 100% correct, we can get you anything that they offer "if the item is still available". Every now and then an item will become unavailable through the manufacture or vendor making it unavailable for all retailers.

Please call our sales staff for pricing and availability, please mention to them where you've seen this item so that they can offer you the best pricing at the time of your order.

We appreciate you support,

Thanks,

www.pelicanparts.com
Toll Free (888) 280-7799 Opt 2 (Sales)

DRO74

I have purchased from Pelican a few times and it is always fast and reliable! Keep up the good work guys.

Eli at Pelican

Thanks... we try to do what ever it takes although tough at times....

Wonderful customers help in maintaining a wonderful company...

-Eli