Axle Bolts backed out on brand new Spyder
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GTSPYDER23 (02-03-2023)
02-03-2023, 05:07 PM
#32
^ this. They're probably doing a deep dive into any manufacturing records, reviewing production line staffing / materials at the time of manufacture, cross referencing with any other known occurrences, etc. The Germans don't like to talk to you until they've done all the digging that can be done & are able to come to the table with 100% of their findings. I wouldn't interpret silence as avoidance—honestly, the longer they don't talk, likely the deeper they're digging.
Pretty bad customer service if you ask me, this shouldn't happen with this brand.
Last edited by James88; 02-03-2023 at 05:08 PM.
02-03-2023, 05:13 PM
#33
Rennlist Member
What is the value you'd be looking for in receiving "we're looking into it and will report back?" It's just lip service. They will never tell you what they found, whether they found it to be pervasive, or any other desired but probably legally detrimental information. I'd personally rather receive nothing over the customer service BS.
Last edited by SpyderSenseOC; 02-03-2023 at 06:46 PM.
02-03-2023, 06:17 PM
#34
RL Community Team
Rennlist Member
Rennlist Member
02-03-2023, 07:43 PM
#36
02-04-2023, 10:48 AM
#37
RL Community Team
Rennlist Member
Rennlist Member
I am a first time Porsche owner, having taken possession of a Gentian Blue Spyder in November of 22. I only have 877 miles on the car and the bolts that held the back, left axle, backed out while I was driving down the freeway. The axle fell off the flange that holds it on the transmission and I was able to maneuver it to the side of the road. After having it towed to the dealer they found that the right side bolts were also loose and had not been torqued down properly from the factory. Thankfully nothing major happened but this could have had a worse outcome. Has anyone out there ever had a similar experience with their car? My dealer had never seen this and handled the situation quickly. I reached out to Porsche customer service almost two weeks ago and have not had a response to my email. Not exactly the service or quality I had expected from this brand. More concerned with what other issues could potentially pop up if this was missed at the factory.
PDK leaking - Page 2 - Rennlist - Porsche Discussion Forums
And is this only related to PDK transmissions?
Last edited by Westcoast; 02-04-2023 at 10:50 AM.