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My Car Is Still At The Dealership!

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Old 08-31-2020, 11:19 PM
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moshiden
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Default My Car Is Still At The Dealership!

Basically car arrived over a week ago. Still sitting at the dealership waiting for pdi. They can’t even give me a date for pick up. They keep telling me they are busy. How long does it normally take once car arrives at the dealership? This is my first Porsche. I don’t remember waiting that long with other cars
Old 09-01-2020, 12:32 AM
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Hit Apex
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Honestly, it sounds like you're getting the runaround. My car was ready in a half day.
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Old 09-01-2020, 01:37 AM
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Poupon McArr
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Think I’d just call them in the morning on the next day you’re available and say “I’m coming to pick up my car this evening”
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Old 09-01-2020, 01:42 AM
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Pokerhobo
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Something doesn't seem right. My SA sent me a pic of my car when it arrived at the dealership and was ready for pickup a few days later. I can't image they are that busy right now given covid-19. Even if they are busy, they should be able to provide a date for pickup. Ask them to send you a pic of your car. Or just visit the dealership and say you want to see the car even if it hasn't completed PDI yet.
Old 09-01-2020, 02:31 AM
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joejenie
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From delivery to my delivery was 3 working days and that included installing PPF on the car!
Old 09-01-2020, 03:33 AM
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ForeverCar
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Seems odd. My car did sit at the dealership for a few weeks but it was due to transport scheduling. How much do you trust your dealer to be honest with you?
Old 09-01-2020, 07:28 AM
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sin911
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It kinda sounds shady to be honest. Just make sure they're not looking for another buyer that will pay over MSRP for your car. I'd personally drive over there and talk to the GM.
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Old 09-01-2020, 09:42 AM
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dmk2
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Took me longer to get the PPF done than the dealer needed time to do PPI and get the car ready for delivery. 72 hours all in.
Old 09-01-2020, 09:51 AM
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TYPE911
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As others have stated, call the Dealer Principal, or GM, talk to someone who has reason to care.
Service department is likely backed up and its a dispatching problem. Tech's love to do PDI's as they are easy and pay well. My guys would always stay late to do them.
This is a get off the truck, PDI, detail in 1-2 days deal max !

Last edited by TYPE911; 09-01-2020 at 09:58 AM.
Old 09-01-2020, 09:57 AM
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kart125
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dealer arrival monday, delivery friday after 2 days at ppf and pdi.
Old 09-01-2020, 09:59 AM
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iliveoncaffiene
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Originally Posted by TYPE911
As others have stated, call the Dealer Principal, or GM, talk to someone who has reason to care.
+1
It's either sitting in their inventory, taking up space and losing them money (they haven't gotten your $$ yet)
OR
(worst case) - they've sold it to someone else.

At the very least, go in to the dealership and ask to see the car whether it's been PDI'd or not (you're just an excited owner who can't wait). If it isn't ready yet, then it's an easy transition to get some answers.
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Old 09-01-2020, 10:09 AM
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TXshaggy
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As others have said not normal.

Sounds like they are being evasive, go see the car today to ensure it’s not being repaired from transit damage.
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Old 09-01-2020, 10:18 AM
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Haku
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Over the years once my car gets to the dealership my cars have never taken more than a few hours to get PDI'd and ready for delivery. If I were you I'd head to the dealer unannounced and ask to see the car. My concern would be that its been damaged etc.
Old 09-01-2020, 10:23 AM
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phefner
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Originally Posted by TXshaggy
As others have said not normal.

Sounds like they are being evasive, go see the car today to ensure it’s not being repaired from transit damage.
^That. Mine arrived in perfect condition and was ready less than 24 hours from arrival to dealer. Another GT4 in the batch had damaged and took another 1.5 weeks to deliver.

Is your dealer family owned, or by some corporation like CarMax/AutoNation?

Last edited by phefner; 09-01-2020 at 10:26 AM.
Old 09-01-2020, 10:36 AM
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RolloGigolo
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Bring a paint meter when you go to pick up your car. Just saying, I speak from experience.
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