991carreradriver

When will Porsche enable over the air/WIFI updates for software. Perhaps, they have to throw the service departments a bone!



Model year 2021 Porsche Taycan Complimentary Software Update.

This notice applies to your vehicle:

Dear Mr. XXXXXXXX

Porsche is committed to the highest standards of product quality, customer satisfaction and ownership experience. To maintain and enhance this experience, we are pleased to offer you a complimentary software update to bring the latest in technology improvements to your Porsche Communication Management (PCM) system, charging functionality and driving comfort

What should you do?
At your earliest convenience, please contact your authorized Porsche dealer to schedule an appointment for this update and to arrange for alternate transportation during the repair period, if needed.
Schedule Service Appointment ​
What does the software update include?
This update provides software optimizations for:

Charging

• Improved home charging, including charging with third-party charging equipment.
• Improved stability of charging and further optimization of the timer charging function.

Chassis and driving comfort

• Optimization of start up behavior.

Digital cockpit display (instrument cluster) with 16.8-inch curved display / Porsche Communication Management (central display)

• Start up behavior and performance of the instrument cluster and the central display are improved.
• Optimization of navigation system stability.

What will Porsche do?

Porsche is conducting a campaign to update the software for your vehicle. This update will be carried out at no expense to you and will take approximately 4 hours to complete. To arrange for alternate transportation during the repair period, please discuss the mobility options available to you with your authorized Porsche dealer while making your appointment for this update.



We are taking this action to help ensure the best experience with your vehicle and look forward to your visit to your authorized Porsche dealership.



Sincerely,
Porsche Cars North America, Inc.

kort677

I received the notice as well and appreciate that porsche is attempting to fix some of the flaws found on the 2021 cars, the update will take at least 4 hours to complete providing that they look at the car them moment it arrives and more than likely it will take a full day to complete necessitating my car being out of service for the day. my local dealership has no loaners available until the end of April, this is not good.
the service advisor attempted to downplay the need for this update claiming that the car is drivable regardless of getting the update, IMHO that comment exhibits a lack of insight on the dealerships part.
it is a new car, the update should be a priority not something that can be taken care of at the convenience of the dealership's service department. tell me where I am going wrong

lowpue

Is this only for 2021 cars? Why would it not be all cars?

John__C

Not sure lowpue, but it is apparently important enough that they are holding my new Cayenne in port for a month so they can apply the update before delivery.

lowpue

So this is not a Taycan specific update?

John__C

While I do not know that these are referring to the same issue, I received the notification below from my SA regarding a Cayenne order that is being held at port for the update. Since the Taycan was also impacted and since this is important enough that they are actually preventing delivery without the update, I (rightly or wrongly) surmised that it is the same issue.

Sad-taycan-owner

hi, I’m driving a Taycan for over 8 months now and was asking myself if other Taycan owners have the same issues as I have.
over all the months I faced a lot of problems with my Taycan. Mainly software and battery problems. Actually I had several dangerous incidents driving this trouble car. It totally react wrong on several occasions and the reaction invoked a dangerous reaction for me and other people.
does someone know when a software update will happen? I don’t get any reaction from Porsche.

the range of my battery went from 460km to 320km. Porsche told me it’s because of the cold. I can tell the cold in Europe is over and the range stay at 320km and it’s even increasing fron month to month.
does anybody know how I can explain this and try to get a refund or at least a decent price for my car.
I’m willing to sell it with some loss but not the big loss as somebody proposed me to do.

RCorsa

I’ve heard it’s a 2021 update which I agree is odd. I’m taking my car into Porsche Bellevue on Friday for it so I’ll ask the SA and let you know what I find out

kort677

they just announced the update for the 2020 models, give it a week or two

RCorsa

Got my car updated. It took 8 hours. I don’t notice anything different in the UI. Only bad thing is I had to delete and reinstall my phone to get Bluetooth snd Carplay to work afterwards. My SA knew nothing about the upcoming 2020 update. Sorry.