Notices

Parse Error on file upload from iOS app on iPad and iPhone

Thread Tools
 
Search this Thread
 
Old 07-14-2014, 05:53 AM
  #1  
O2GO
Drifting
Thread Starter
 
O2GO's Avatar
 
Join Date: May 2013
Location: Auckland, New Zealand
Posts: 2,373
Likes: 0
Received 0 Likes on 0 Posts
Default Parse Error on file upload from iOS app on iPad and iPhone

Since late last week myself and another member have noticed that when uploading an image through the iOS RennList app on ipad or iphone devices the image begins uploading then a pop up error occurs saying:

Parse Error
The remote server sent an unknown response. This could be the result of the forum plugin being outdated. Please contact the forum administrator and let them know there is a problem with the Forum Runner Plugin.

Apparently uploading images via the website is working fine, it's just uploading via the iOS App that's now stopped working.

I've deleted the app and reinstalled... No difference. I've tested it on two ipads and one iphone and a friend has the same problem on his ipad and iphone. We've been using the app for a long long time and using the upload feature regularly.
Old 07-14-2014, 06:13 AM
  #2  
O2GO
Drifting
Thread Starter
 
O2GO's Avatar
 
Join Date: May 2013
Location: Auckland, New Zealand
Posts: 2,373
Likes: 0
Received 0 Likes on 0 Posts
Default

Another friend said they have the same problem with the android app. They also tried uninstalling and reinstalling. The problem looks to me to be at the server end.
Old 07-14-2014, 06:20 AM
  #3  
nzskater
Rennlist Member
 
nzskater's Avatar
 
Join Date: Sep 2013
Location: Japan 🇯🇵
Posts: 2,877
Received 173 Likes on 113 Posts
Default

I'm experiencing the same issue; parse error when trying to attach photos from my iPhone or iPad. Have tried reinstalling the app, does not resolve it.
Old 07-15-2014, 12:59 PM
  #4  
Randy V
Addict
Lifetime Rennlist
Member
 
Randy V's Avatar
 
Join Date: Jun 2000
Location: Insane Diego, California
Posts: 40,449
Received 98 Likes on 66 Posts
Default

See:

https://rennlist.com/forums/rennlist...p-problem.html
Old 07-21-2014, 04:52 PM
  #5  
Porschekalle
Burning Brakes
 
Porschekalle's Avatar
 
Join Date: Dec 2013
Location: Athens AL
Posts: 915
Likes: 0
Received 1 Like on 1 Post
Default

is there a solution now
for not being able to post pictures anymore ?!?
thanks
Old 07-24-2014, 12:40 PM
  #6  
nzskater
Rennlist Member
 
nzskater's Avatar
 
Join Date: Sep 2013
Location: Japan 🇯🇵
Posts: 2,877
Received 173 Likes on 113 Posts
Default

Originally Posted by Randy V
That's a separate problem.

The parse error when uploading photos from the iOS app is still present.
Old 08-24-2014, 11:48 PM
  #7  
greg1990964
Three Wheelin'
 
greg1990964's Avatar
 
Join Date: Oct 2011
Location: Boston Burbs.
Posts: 1,334
Received 3 Likes on 3 Posts
Default

Still doing it on iPhone. Really annoying. Shouldn't be this hard to fix. Hello??!!!!
Old 09-12-2014, 06:58 AM
  #8  
AEsco48
Pro
 
AEsco48's Avatar
 
Join Date: Oct 2007
Location: Miami, FL
Posts: 518
Received 11 Likes on 9 Posts
Default

I had this happen i the past and contacted one of the admins, was told to delete and reinstall... Have tired this several times in my iphone and ipad and still does not work.
Old 09-12-2014, 07:04 AM
  #9  
Bob Rouleau

Still plays with cars.
Lifetime Rennlist
Member
 
Bob Rouleau's Avatar
 
Join Date: Jul 2001
Location: Montreal
Posts: 15,078
Received 256 Likes on 119 Posts
Default

IB technical has been informed. Hope they have a fix shortly.
Old 09-12-2014, 09:40 AM
  #10  
Robb M.
IB Staff
 
Robb M.'s Avatar
 
Join Date: May 2001
Location: Barrie, ON
Posts: 5,375
Received 735 Likes on 509 Posts
Default

Hi everyone,

We are aware of this problem, and our tech team are working on an entirely new app as the solution. We have been beta testing the new app for the last week or so, and are still finding issues with it as well. I don't have a firm timeline as to when we'll be able to release it, but it's coming along and should be here in the near future.

We apologize for the file upload issue, it's affecting all of our communities, not just Rennlist. Please believe me when I say I understand your frustrations!

cheers,
robb
Old 10-10-2014, 07:23 AM
  #11  
Fronkenstein
Burning Brakes
 
Fronkenstein's Avatar
 
Join Date: Aug 2013
Location: Northeast USA
Posts: 948
Likes: 0
Received 0 Likes on 0 Posts
Default

and...?
Old 10-19-2014, 12:56 PM
  #12  
sasportas
Rennlist Member
 
sasportas's Avatar
 
Join Date: Dec 2006
Posts: 709
Likes: 0
Received 67 Likes on 35 Posts
Default

Waiting for a fix as well
Old 12-24-2014, 09:09 AM
  #13  
STG
Race Director
 
STG's Avatar
 
Join Date: Nov 2014
Location: FL
Posts: 13,800
Likes: 0
Received 200 Likes on 142 Posts
Default

I'd like it fixed as well. Very annoying.

The 6Speed app has the exact same layout as this one and it works on there.
Old 01-08-2015, 01:18 AM
  #14  
O2GO
Drifting
Thread Starter
 
O2GO's Avatar
 
Join Date: May 2013
Location: Auckland, New Zealand
Posts: 2,373
Likes: 0
Received 0 Likes on 0 Posts
Default

To fix uploading images with IOS do as follows (thanks to Macca for figuring this out)

There is an alternative version of the app which works.

Go to appstore
Search for ib automotive group
Install this app. 4.5mb

Run the app
Select all forums
Select rennlist (4th down)
Login
Go to current participating threads

You can now upload one photo per post directly from your photos within this version of the app. More than one photo per post crashes the app (black screen).

Delete the "rennlist" app
Old 01-08-2015, 08:33 PM
  #15  
Randy V
Addict
Lifetime Rennlist
Member
 
Randy V's Avatar
 
Join Date: Jun 2000
Location: Insane Diego, California
Posts: 40,449
Received 98 Likes on 66 Posts
Default

Right on, O2 - thanks!


Quick Reply: Parse Error on file upload from iOS app on iPad and iPhone



All times are GMT -3. The time now is 09:26 AM.