WTF Downtown Porsche
08-10-2012, 06:04 PM
#31
Rennlist Member
Thread Starter
08-10-2012, 09:15 PM
#32
Burning Brakes
Join Date: Jul 2009
Location: Markham, Ontario, Canada
Posts: 883
Likes: 0
Received 0 Likes
on
0 Posts
I'm not going to take sides here, but I think the OP is PO'd (no pun intended) because dealer repaired one of his tires originally when it was under warranty and now they are refusing to. So they are doing it out of their convenience, do a patch while under warranty to save them $ and then claiming they don't patch when out of warranty so that he has to buy new tires.
I think thats what I interpreted with a couple of his earlier posts.
I think thats what I interpreted with a couple of his earlier posts.
08-11-2012, 02:51 AM
#33
Burning Brakes
Pfaff is a Porsche dealer too and guess what, they repaired one of my flats. Do you know why? Because it is their tire warranty (not Porsche Canada) that I have and they would rather repair a "high performance sport tire" than have to eat the cost of replacing the damaged tire with a new one. But, I'd bet dollars to donuts that if my earlier flat had not been insured, they would have said that they have a policy of not repairing flats and that replacing the tire was the only option. There is a lack of honesty out there among the dealers which is what I find troubling.
As you have already confirmed it was NOT Downtown's warranty.
So Pfaff was willing to take a risk and patch your tire instead of replacing it as they should have under their warranty. They are the dealer that you should be pissed at.
Downtown has nothing to gain by patching your tire and everything to lose.
08-11-2012, 02:54 AM
#34
Burning Brakes
I'm not going to take sides here, but I think the OP is PO'd (no pun intended) because dealer repaired one of his tires originally when it was under warranty and now they are refusing to. So they are doing it out of their convenience, do a patch while under warranty to save them $ and then claiming they don't patch when out of warranty so that he has to buy new tires.
I think thats what I interpreted with a couple of his earlier posts.
I think thats what I interpreted with a couple of his earlier posts.
He bought the car from Pfaff and it was Pfaff that offered the tire warranty.
It was Pfaff that repaired his first flat.
The second flat he took to Downtown. Downtown did not have anything to do with the tire warranty nor was the tire policy from Porsche.
Downtown (the dealer the op was pissed at) had NOTHING to do with the warranty.
