WTF Downtown Porsche
08-08-2012, 10:29 AM
#16
I had them look at a tire years ago (prob. around 2007) when I had my 997 C2S in for another issue. They also told me I shouldn't patch it if I was going to track it, which I wasn't, so they patched it for me.
08-08-2012, 01:49 PM
#17
Race Car
Although rare, I'd back the dealer on this one.
The repair must meet the tire's speed rating.
It would be annoying if they charged you much to tell you what they did.
The repair must meet the tire's speed rating.
It would be annoying if they charged you much to tell you what they did.
08-08-2012, 08:08 PM
#18
Rennlist Member
As long as the nail is in the tread, go elsewhere and patch it. If its anywhere near the sidewall or outside tread you should replace the tire.
Don't get a plug patch (kit from CT), do it right and get the kind that takes the tire off and patches from the inside. They are much safer and should only cost $40-50.
Don't get a plug patch (kit from CT), do it right and get the kind that takes the tire off and patches from the inside. They are much safer and should only cost $40-50.
08-08-2012, 08:09 PM
#19
Burning Brakes
Join Date: Jul 2007
Posts: 819
Likes: 0
Received 0 Likes
on
0 Posts
As long as the nail is in the tread, go elsewhere and patch it. If its anywhere near the sidewall or outside tread you should replace the tire.
Don't get a plug patch (kit from CT), do it right and get the kind that takes the tire off and patches from the inside. They are much safer and should only cost $40-50.
Don't get a plug patch (kit from CT), do it right and get the kind that takes the tire off and patches from the inside. They are much safer and should only cost $40-50.
08-09-2012, 04:58 PM
#20
Pro
They repair Porsches not tires. Therefore, if it blew at whatever speed and you came back on them to sue they could be liable, or at least a huge hassel and unwanted attention. I take safety seriously and would never, ever plug a Porsche or other high performance tire. Tracked or not. I would also not expect Porsche, the marque in performance cars to plug a tire either. Sorry for your bad experience, any tire shop will most likely do it for under $100.
08-09-2012, 06:01 PM
#21
Race Car
This. I've used the plug kit from CT for years with no problems. Takes less than 10 minutes.
Many shops won't repair tires because of liability issues. That's not at all uncommon. DFC and Pfaff are completely different operations, so I'm not surprised one wouldn't honour the other's warranty. Though usually it's DFC that offers the superior service.
Many shops won't repair tires because of liability issues. That's not at all uncommon. DFC and Pfaff are completely different operations, so I'm not surprised one wouldn't honour the other's warranty. Though usually it's DFC that offers the superior service.
08-09-2012, 07:23 PM
#22
Rennlist Member
Thread Starter
08-10-2012, 03:30 AM
#23
Burning Brakes
Sorry but I am on the Dowtown's side on this one.
Let me get this straight. You bought the car from Pfaff which is the dealer that offered you their own tire warranty. This is not a warranty from Porsche or the tire manufacturer.
You are pissed because Downtown Porsche will not patch your tire when it is the dealer's policy not to patch any tires.
I have owned or currently own Audi, BMW, Porsche and Infiniti vehicles. I have NEVER had any tires repaired by those dealers. Their policy is always to replace.
So the good folks at Downtown offered to fill up your tire so you can take it somewhere else to have it plugged.
Did they charge you for filling up the tire?????
If not then IMHO you are the unreasonable one and they have in my opinion offered reasonable customer service.
Let me get this straight. You bought the car from Pfaff which is the dealer that offered you their own tire warranty. This is not a warranty from Porsche or the tire manufacturer.
You are pissed because Downtown Porsche will not patch your tire when it is the dealer's policy not to patch any tires.
I have owned or currently own Audi, BMW, Porsche and Infiniti vehicles. I have NEVER had any tires repaired by those dealers. Their policy is always to replace.
So the good folks at Downtown offered to fill up your tire so you can take it somewhere else to have it plugged.
Did they charge you for filling up the tire?????
If not then IMHO you are the unreasonable one and they have in my opinion offered reasonable customer service.
08-10-2012, 08:40 AM
#24
Drifting
I've used several of the CTC pipe cleaner type plugs. My wife's CRV was a nail/screw magnet at one point.
No issues at all, didn't need to remove tire valve or any air....
P
No issues at all, didn't need to remove tire valve or any air....
P
08-10-2012, 11:24 AM
#25
Rennlist Member
The best patch/plug are the ones that have a round patch with a plug attached to it. The tire has to be removed from the rim to install one, but when done the hole has a plug and there is a vulcanized patch on the inside of the tire. I couldn't see one of them letting go even at at track day.
08-10-2012, 01:13 PM
#26
I recently had a flat as well with a screw in the tread.. I took the car to a tire only garage to have them plug it.. They plugged it as they were 60% worn out Michelin PS2's and didnt know what tires i was buying next. But that another story..
The tire tech told me that tires lose the speed rating once they have been plugged or patched, and i should be careful at speed.. Like you i run R-compounds for the track, but found it very interesting that tires lost the speed rating..
Thought you should know..
The tire tech told me that tires lose the speed rating once they have been plugged or patched, and i should be careful at speed.. Like you i run R-compounds for the track, but found it very interesting that tires lost the speed rating..
Thought you should know..
08-10-2012, 02:45 PM
#27
Sorry but I am on the Dowtown's side on this one.
Let me get this straight. You bought the car from Pfaff which is the dealer that offered you their own tire warranty. This is not a warranty from Porsche or the tire manufacturer.
You are pissed because Downtown Porsche will not patch your tire when it is the dealer's policy not to patch any tires.
I have owned or currently own Audi, BMW, Porsche and Infiniti vehicles. I have NEVER had any tires repaired by those dealers. Their policy is always to replace.
So the good folks at Downtown offered to fill up your tire so you can take it somewhere else to have it plugged.
Did they charge you for filling up the tire?????
If not then IMHO you are the unreasonable one and they have in my opinion offered reasonable customer service.
Let me get this straight. You bought the car from Pfaff which is the dealer that offered you their own tire warranty. This is not a warranty from Porsche or the tire manufacturer.
You are pissed because Downtown Porsche will not patch your tire when it is the dealer's policy not to patch any tires.
I have owned or currently own Audi, BMW, Porsche and Infiniti vehicles. I have NEVER had any tires repaired by those dealers. Their policy is always to replace.
So the good folks at Downtown offered to fill up your tire so you can take it somewhere else to have it plugged.
Did they charge you for filling up the tire?????
If not then IMHO you are the unreasonable one and they have in my opinion offered reasonable customer service.
Now if you had a good day, this wouldn't seem so bad eh ?
08-10-2012, 03:23 PM
#28
Rennlist Member
Thread Starter
Sorry but I am on the Dowtown's side on this one.
Let me get this straight. You bought the car from Pfaff which is the dealer that offered you their own tire warranty. This is not a warranty from Porsche or the tire manufacturer.
You are pissed because Downtown Porsche will not patch your tire when it is the dealer's policy not to patch any tires.
I have owned or currently own Audi, BMW, Porsche and Infiniti vehicles. I have NEVER had any tires repaired by those dealers. Their policy is always to replace.
So the good folks at Downtown offered to fill up your tire so you can take it somewhere else to have it plugged.
Did they charge you for filling up the tire?????
If not then IMHO you are the unreasonable one and they have in my opinion offered reasonable customer service.
Let me get this straight. You bought the car from Pfaff which is the dealer that offered you their own tire warranty. This is not a warranty from Porsche or the tire manufacturer.
You are pissed because Downtown Porsche will not patch your tire when it is the dealer's policy not to patch any tires.
I have owned or currently own Audi, BMW, Porsche and Infiniti vehicles. I have NEVER had any tires repaired by those dealers. Their policy is always to replace.
So the good folks at Downtown offered to fill up your tire so you can take it somewhere else to have it plugged.
Did they charge you for filling up the tire?????
If not then IMHO you are the unreasonable one and they have in my opinion offered reasonable customer service.
08-10-2012, 05:32 PM
#29
Instructor
My tire was not under warranty, and Pfaff repaired it. This was a nail in dead centre of the tire. Also they did it while I waited, so I was in and out in a bit over an hour, making me pretty happy with their service.
08-10-2012, 06:03 PM
#30
Rennlist Member
I recently had a flat as well with a screw in the tread.. I took the car to a tire only garage to have them plug it.. They plugged it as they were 60% worn out Michelin PS2's and didnt know what tires i was buying next. But that another story..
The tire tech told me that tires lose the speed rating once they have been plugged or patched, and i should be careful at speed.. Like you i run R-compounds for the track, but found it very interesting that tires lost the speed rating..
Thought you should know..
The tire tech told me that tires lose the speed rating once they have been plugged or patched, and i should be careful at speed.. Like you i run R-compounds for the track, but found it very interesting that tires lost the speed rating..
Thought you should know..