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Old 01-28-2011, 10:56 AM
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Torontoworker
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Default OT - Stop The Meter On Your Internet Use

Internet Service Providers (ISPs) are about to impose usage-based billing on YOU.

This means we're looking at a future where ISPs will charge per byte, the way they do with smart phones. If we allow this to happen Canadians will have no choice but to pay MUCH more for less Internet. Big Telecom companies are obviously trying to gouge consumers, control the Internet market, and ensure that consumers continue to subscribe to their television services.

These Big Telecom companies are forcing small competing ISPs to adopt the same pricing scheme, so that we have no choice but to pay these punitive fees.

This will crush innovative services, Canada's digital competitiveness, and your wallet.

We urgently need to send a clear message to Ottawa, saying that we won't stand by while some of the most profitable companies in the country indiscriminately add new fees to our Internet bills. Enough is enough.

UPDATE: The CRTC just made a decision that paves the way for new internet fees to be added to your bill. To stop this we need to raise our voices now more than ever.
Sign here: http://openmedia.ca/meter
Old 01-28-2011, 11:33 AM
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Imo000
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There is a lot of personal info that they want. Are you sure this is a legit site?
Old 01-28-2011, 08:02 PM
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got news for you guys .. already happening .. surpass your bandwidth and get a bill . rogers has been doing it for a while .. notw they will just eek down the limit
Old 01-29-2011, 02:12 AM
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Mark Lue
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Thumbs down

I looks like Bell and Rogers have the CRTC in their pockets...we pay way too much for the speeds and quotas they impose, people from developing countries come here and laugh at what we pay for our internet services.... not to mention our cell phone services as well.

Last edited by Mark Lue; 01-29-2011 at 02:13 AM. Reason: comment
Old 01-29-2011, 10:11 AM
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Imo000
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We pay becuse we can affor it.
Old 01-29-2011, 10:18 AM
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LastMezger
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Originally Posted by theiceman
got news for you guys .. already happening .. surpass your bandwidth and get a bill . rogers has been doing it for a while .. notw they will just eek down the limit
Yup. We bought a new TV and tried the Netflix for a month free promo...after two weeks I received an email saying I was at 75% of my allotted bandwidth. That was the end of Netflix for us...
Old 01-29-2011, 10:38 AM
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Mark Lue
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Originally Posted by Imo000
We pay becuse we can affor it.
Yes but...the industry is still too regulated there is no chance for the prices to come down even with market competion.
Old 01-29-2011, 10:53 AM
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pongobaz
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Originally Posted by NinetyOneC2
Yup. We bought a new TV and tried the Netflix for a month free promo...after two weeks I received an email saying I was at 75% of my allotted bandwidth. That was the end of Netflix for us...
love my Netflix, so I'm thinking of switching to these guys if Rogers squeezes me for more $$:

http://teksavvy.com/en/res-internet.asp
Old 01-29-2011, 06:50 PM
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chopperzz
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Dirty bastages. This industry is one of the worst for customer service. If I did this poor of a job I'd be out of business.
Old 01-29-2011, 08:02 PM
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+1 on tech savvy
I have both wii and ps3 and just read that netflix on wii is faster and better quality than ps3 wow that is a suprise
Old 01-29-2011, 09:45 PM
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gteehan
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Just got this email from Tek Savvy:

Dear TekSavvy Customer,

There are a lot of things going on at TekSavvy that we want to be sure you know about, including the introduction of some exciting new services, and changes to some existing ones.

TEKSAVVY VOIP SERVICE On its way!

The TekSavvy voice over Internet (VoIP) service finish line is in sight! We will soon be launching our hot new VoIP service, aggressively priced to allow our customers to save even more with TekSavvy while you benefit from the cutting edge "technology savvy" options you've come to expect from us! Great pricing with great features, coming soon!

Usage Based Billing-UBB

As some of you know, the CRTC recently rendered a decision forcing all independent DSL and Cable Internet providers to substantially match incumbent (like Bell) usage rate caps. This will influence all of our internet service packages eventually, but DSL residential customers in Ontario and Quebec first, as of March 1. Along with you, we are not pleased with this, and our view is more fully expressed in our press release which you can find here: http://www.teksavvynews.com/

From March 1 on, users of the up to 5 Mbps packages in Ontario can expect a usage cap of 25GB (60GB in Quebec), substantially down from the 200GB or unlimited deals TekSavvy was able to offer before the CRTC's decision to impose usage based billing. Users who were on unlimited package rates will be returned to $31.95 capped rates although larger blocks of bandwidth can be purchased.*

In order to facilitate this transition we have constructed a new easy-to-navigate portal at https://myworld.teksavvy.com where our customers can choose from the amended and new packages.
The details of our new rate plans and charges can be found there. You will be able to register using the account information found at the end of this email. More on the portal below. In addition, in order to accommodate these changes, we have amended our Terms of Service, primarily regarding implementation. The amended Terms form part of your Agreement with TekSavvy and can be viewed at https://secure.teksavvy.com/en/termspolicies.asp.

Please note if you do not choose a new service before March 1, 2011, your existing package will be transitioned into an amended package. Existing packages and the ones they will be replaced with in each case can be found at http://teksavvy.com/en/faq-ubb_on.asp for Ontario and http://teksavvy.com/en/faq-ubb_qc.asp for Quebec.

Content and data like Netflix, YouTube, IPTV, large file downloads or other streaming services can consume large amounts of bandwidth and place your cap limits in jeopardy very quickly. We encourage you to monitor your usage carefully, as the CRTC has imposed a very high overage rate, above your new monthly limit, of $1.90 per gigabyte ($2.35 per gigabyte in Quebec).

The CRTC did however provide an option for insurance usage blocks at $4.75 per 40GB block per month, which can be purchased if you want to reduce your cost for use above 25GB (60GB in Quebec).

Ontario and Quebec up to 5 Mbps users with a monthly limit of 25GB and 60GB respectively:

Insurance Blocks Offered:

* $4.75 - 40GB extra usage
* $9.50 - 80GB extra usage
* $14.25 - 120GB extra usage (maximum 3 blocks)
* $55.00 - 275GB extra usage (maximum 240GB extra usage in Quebec)

To select a new package please visit https://myworld.teksavvy.com
You will be able to register using the account information found at the end of this email.

Unhappy With the UBB Decision? So Are We!-Join Us!

The CRTC decision to impose UBB on the whole market is a big win for Bell and other major carriers, but a big hit to everyone else. To view the CRTC decision, go to:

http://www.crtc.gc.ca/eng/archive/2011/2011-44.htm

Like our customers, and Canadian internet users everywhere, we are not happy with this new development. We will continue our efforts to fight the imposition of exorbitant bandwidth charges on usage with virtually no incremental cost to Bell and other UBB carriers, and we will develop strategies to restore the usage levels and costs our customers have come to expect. But we need your support to succeed, and get back to the cost structure we have a right to expect.

If like us you are disappointed with the CRTC's decision, make your views known on UBB and what it means to you (and Canada frankly) by going to www.stopthemeter.ca, where you will find a petition against UBB. Sign it, get involved, and together we will make a difference! Let everyone you know understand that Canada is about to become the most expensive internet market in the industrialized world!

We will keep you informed of our efforts, and look to you for your help.

If you would like to get more involved go to these links to make your thoughts known and join this battle:

* www.stopthemeter.ca - signing the petition will now automatically send our Minister of Industry, Tony Clement, the person politically responsible for the CRTC, an email.
* Join the twitter campaign at http://act.ly/2kw
* Join the Facebook campaign http://www.facebook.com/notes/openme...e/455248704798

TEKSAVVY CABLE Internet Expansion

The cable Internet roll-out continues vigorously! We now have Cable Internet, at higher speeds than DSL, across much of the Greater Toronto Area, including Richmond Hill and Mississauga. Many more high speed locations are expected soon!

TEKSAVVY CUSTOMER PORTAL

After months of testing and tweaking we're pleased to announce the launch of our new customer portal, where you will be able to view your customer details, Internet usage and if needed pre-purchase additional usage blocks. Go to https://myworld.teksavvy.com to receive your online access information.

To register for portal access you will need to supply the following information:

XXX

We thank you for your continued patronage as we work hard for your Internet enjoyment and future!

Sincerely,
Rocky Gaudrault
CEO

To contact us:

By Mail: TekSavvy Solutions Inc.
330 Richmond Street, Suite 205
Chatham, Ontario
N7M 1P7

By Telephone: 1-877-779-1575
By Fax: 1-519-360-1716
By Email: support@teksavvy.com

For additional information about TekSavvy, see http://www.teksavvy.com

* Taxes extra. Offer and rates are subject to change. Offer only available in those locations that are accessible by suitable facilities and technologies, and that are served by underlying required services provided by other providers of telecommunications services, where applicable. Some terms and conditions apply. See https://secure.teksavvy.com/en/termspolicies.asp.
Old 01-29-2011, 09:50 PM
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chopperzz
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I struggle with a CEO named Rocky.......
Old 01-30-2011, 12:58 PM
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Their from Chatham.....
Old 01-30-2011, 05:39 PM
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boman993
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I've been with Teksavvy for years, and also just got the above email... <sigh>
Going from unlimited bandwidth to a 25Gb cap..

I did read somewhere that Bell offers a 50Gb cap at 12mbps for $39/m.
Teksavvy has always been 5, afaik.
Old 01-30-2011, 05:51 PM
  #15  
JimV8
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I don't think it's unreasonable to charge for bandwidth beyond a basic amount. I mean how much of the stuff is there anyway.


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