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Positve Service Experience at PCO

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Old 05-09-2023, 09:41 AM
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Onami
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Default Positve Service Experience at PCO

Just wanted to mention that I had a very positive service experience at Porsche Centre Oakville last week. Mike was my service advisor and he was very responsive. Nice young man took my Macan S in and another nice young woman handled the paperwork when it was ready to be picked up. I had my 60K service completed, seasonal tire swap, plus a headlight fastener recall and some warranty work on my rear door mechanism. They also did a full complimentary detail to compensate me for a problem that I had with my previous service. Since the pandemic started, I've had a number of small service issues with PCO, but this one went without a glitch. Hopefully, a sign of more positive experiences to come. My only complaint is with Mother Nature. My Macan was gleaming when I picked it up...and that lasted about 3 minutes thanks to the rain!
The following 3 users liked this post by Onami:
997turbocab (05-09-2023), DES GTS (05-10-2023), RDMcG (05-09-2023)
Old 05-09-2023, 10:22 AM
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RDMcG
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Good to see positive review. I think we can sometimes be influenced when there are lots of complaints into thinking that the sky is falling
Old 05-10-2023, 11:54 PM
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DES GTS
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Mike is an excellent service advisor. Takes good care of his clients.
Old 05-11-2023, 09:25 AM
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Onami
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Seems like a very nice guy. Did a good job keeping me up-to-date with their progress on the car.



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