Are you still considered loyal to 1 same dealership with 2 different dealers?
#1
Are you still considered loyal to 1 same dealership with 2 different dealers?
I have bought 2 porsche cars brand new from a same dealership. I am more like sticking with 1 sales advisor as most of you usually are.
Based on my last 2 car purchsing experiences, I wasn't really happy about it hearing my friends's experiences with other dealers from the same dealership.
I am planning to purchase a 3rd vehicle there, as well as buy a GT3 in the future after I build my loyal relationship with them.
My questions is will I still be considered as a growing loyal customer to the dealership if I decide to go with other Sales person? Same dealership though, or it won't matter at all?
Thanks for reading.
Based on my last 2 car purchsing experiences, I wasn't really happy about it hearing my friends's experiences with other dealers from the same dealership.
I am planning to purchase a 3rd vehicle there, as well as buy a GT3 in the future after I build my loyal relationship with them.
My questions is will I still be considered as a growing loyal customer to the dealership if I decide to go with other Sales person? Same dealership though, or it won't matter at all?
Thanks for reading.
#2
When did “dealership loyalty” become a goal of the customer?
They dangle the carrot of “you’ll have access to all the cool cars” as the prize for this ridiculous rat race. It’ll be a never ending circle - don’t fall for it.
They dangle the carrot of “you’ll have access to all the cool cars” as the prize for this ridiculous rat race. It’ll be a never ending circle - don’t fall for it.
The following 5 users liked this post by BioBanker:
KenW (06-04-2022),
lee_337 (06-03-2022),
Mikster (06-06-2022),
UncleDude (06-04-2022),
westcoastj (06-07-2022)
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gc88 (06-07-2022)
#4
From my observations, 'building a relationship' with a sales person has a lot more to do with bottom line than time, than personal feelings. People in sales are paid based on sales volume, If you buy / lease a couple of cars a year, refer people that also buy / lease a couple of cars a year, you are a valuable customer to that particular sales person, and will receive preferential treatment from that sales person regardless of dealership or even brand.
If you are a Shooter McGavin that goes into the business office and buys the wheel warranty, TruCoat® and Lojack, the sales person and dealership makes even more money, making you a more valuable customer to both the sales person and dealership.
It all comes down to how much money a year you add to their bottom line, it's mostly about money.
That's my $0.02 anyway.
I would love a GT3. I have bought 2 cars from the same sales person over the past number of years, I am not holding my breath. In the time I have had my 2 GT cars, my dentist friend has had 4 new Cayenne Turbos, I am sure that he could get a GT3 before me.
If you are a Shooter McGavin that goes into the business office and buys the wheel warranty, TruCoat® and Lojack, the sales person and dealership makes even more money, making you a more valuable customer to both the sales person and dealership.
It all comes down to how much money a year you add to their bottom line, it's mostly about money.
That's my $0.02 anyway.
I would love a GT3. I have bought 2 cars from the same sales person over the past number of years, I am not holding my breath. In the time I have had my 2 GT cars, my dentist friend has had 4 new Cayenne Turbos, I am sure that he could get a GT3 before me.
Last edited by lee_337; 06-03-2022 at 07:54 PM.
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Bud Fox (06-04-2022)
#5
Personally I prefer to deal with one person for sales and one for service, (but of course I go to the same grocery store,dentist, pharmacy and shoe repairer etc).
If I had a bad experience with an individual I would ask for a change or go to another dealership.
I have had very good experience with Porsche and have had six cars from the same salesperson, all great experiences. Not sure how the dealership makes the decisions, though I am aware that they don't know the allocation for limited cars all that long in advance and the decision as to how to allocate is very much a local one. There are a few exceptions where very limited cars ( Say GT2RS) are offered first to 918 customers by corporate policy before of the rest us would even be able to line up for one.
There are many opinions on this, so just one person's experience.
If I had a bad experience with an individual I would ask for a change or go to another dealership.
I have had very good experience with Porsche and have had six cars from the same salesperson, all great experiences. Not sure how the dealership makes the decisions, though I am aware that they don't know the allocation for limited cars all that long in advance and the decision as to how to allocate is very much a local one. There are a few exceptions where very limited cars ( Say GT2RS) are offered first to 918 customers by corporate policy before of the rest us would even be able to line up for one.
There are many opinions on this, so just one person's experience.
The following users liked this post:
Bud Fox (06-04-2022)
#6
When I placed my deposit for a 992 in the fall, I was told that a rough rule of thumb was that you had to buy 6 cars before you would be considered for a “GT car”. I think that having an interesting trade might move you up a little faster.
I switched sales reps at the dealership where I bought my last two Macan S’s (from another sales rep) and I’m getting much better service now.
I switched sales reps at the dealership where I bought my last two Macan S’s (from another sales rep) and I’m getting much better service now.
Last edited by Onami; 06-04-2022 at 01:17 PM.