Terrible Experience with Engine Replacement Under Warranty
10-29-2020, 04:58 PM
#18
Banned
Thread Starter
As ive said many time before and this shows it once again . There is nothing magical about the Porsche brand , they have great marketing to have you believe such things. they are just another company moving over priced iron and try to get out of as many warranty claims as possible.
i am however goin gto play the devils advocate on this one as I am thinking how could Porsche possibly claim it led to engine failure .. Il do my best ...
"The DSC behaved in a manner not approved by Porsche, causing the car dynamics to shift outside of designed parameters and caused an oil scavenge failure. " This oil scavenge failure due to the extreme g forces experienced and tilt caused by the DSC controller resulted in catastrophic failure to the engine, "
they dont have to prove it beyond a shadow of a doubt because you modified the car, they just have to provide reasonable doubt, especially as noted above the modifications piece is in the purchase contract.
aka ... we just dont wanna pay .
i am however goin gto play the devils advocate on this one as I am thinking how could Porsche possibly claim it led to engine failure .. Il do my best ...
"The DSC behaved in a manner not approved by Porsche, causing the car dynamics to shift outside of designed parameters and caused an oil scavenge failure. " This oil scavenge failure due to the extreme g forces experienced and tilt caused by the DSC controller resulted in catastrophic failure to the engine, "
they dont have to prove it beyond a shadow of a doubt because you modified the car, they just have to provide reasonable doubt, especially as noted above the modifications piece is in the purchase contract.
aka ... we just dont wanna pay .
Just a really expensive lesson learned and hopefully someone can learn from my post and save themselves $20k.
10-29-2020, 05:00 PM
#19
Banned
Thread Starter
When it got towed to PCNT from the track, they scanned the car pretty soon after before I could even talk with them about what was going to be done next. I didn't know they'd do that and even then, I didn't think a simple mod like DSC controller would void my entire engine warranty. Like someone else said, they'll use any little excuse they can find to deny it, especially for an engine replacement. If it was a smaller issue, I doubt they would have cared as much.
10-29-2020, 05:03 PM
#20
Banned
Thread Starter
Also, they'll probably say something dumb like the DSC controller caused the car to pull more Gs than designed for which caused oil issues which is complete crap since that's the same as stock since it's using the stock suspension hardware. I wonder what they would have said if I had Cup 2s on at the time or something. They'd just that as a lame excuse to wiggle their way out of it.
10-29-2020, 05:05 PM
#21
Race Car
You told them this happened on the track?
Sorry, but sounds like (edited because it wasn't nice) .....
Sorry, but sounds like (edited because it wasn't nice) .....
Last edited by 911 Rod; 10-29-2020 at 05:25 PM.
10-29-2020, 05:16 PM
#22
Rennlist Member
Have sympathy for predicament OP faced...however, it's always the case that tracking (as opposed to untimed DEs) and modding come with risk. If you're a repeat buying customer and frequent the service bays, you might get some slack cut for a track failure but counting on it would be unwise.
10-29-2020, 05:27 PM
#23
Team Owner
Yeah basically. They can easily claim that even though the suspension still operates within stock parameters (since it is all stock hardware for the actual suspension).
Just a really expensive lesson learned and hopefully someone can learn from my post and save themselves $20k.
Just a really expensive lesson learned and hopefully someone can learn from my post and save themselves $20k.
10-29-2020, 05:34 PM
#24
Team Owner
i would think Porsche denying warranty for track use would be an unmitigated disaster for the Marketing dept.
because what they are actually telling you is " we are only selling you a status symbol. nothing more "
Modding on the other hand, you give them legal wiggle room .
because what they are actually telling you is " we are only selling you a status symbol. nothing more "
Modding on the other hand, you give them legal wiggle room .
10-29-2020, 05:49 PM
#25
Banned
Thread Starter
10-29-2020, 05:51 PM
#26
Banned
Thread Starter
Have sympathy for predicament OP faced...however, it's always the case that tracking (as opposed to untimed DEs) and modding come with risk. If you're a repeat buying customer and frequent the service bays, you might get some slack cut for a track failure but counting on it would be unwise.
10-29-2020, 06:31 PM
#28
Rennlist Member
I hope after this absolute fisting that you at least have a $25k Porsche engine coffee table in the basement to show for your efforts. Did you keep the engine or Porsche kept and gave you a core credit?
You seem like you took this fairly nonchalantly. For example, "you talked to some lawyer friends". For $25k I hope you at least looked at it seriously and got real advice from a lawyer you paid that has actual experience resolving big ticket claims against auto manufacturers.
You seem like you took this fairly nonchalantly. For example, "you talked to some lawyer friends". For $25k I hope you at least looked at it seriously and got real advice from a lawyer you paid that has actual experience resolving big ticket claims against auto manufacturers.
10-30-2020, 02:08 AM
#29
Rennlist Member
I would not give up on this!
You should at least engage your sales representative and preferably the sales manager to see if they can help....
My recent experience with PCNT is very good, they are track aware (maybe not all representatives) and offer customer track days!
I traded my tracked GT3RS recently at PCNT, they (both the sales rep and manager) knew about the track time, the Girodiscs and the GMG centre delete I ran but removed before sale.
Also had a GMG cage installed which went with the car.....
Prior to sale the car was not put on diagnostics to check it out, they believed my representations.
You seem to have gotten a really unrepresentative bad deal here, please fight it on all our behalf!
PM me if you would like further information.....
10-30-2020, 08:41 AM
#30
Rennlist Member
Sorry to hear!
I would not give up on this!
You should at least engage your sales representative and preferably the sales manager to see if they can help....
My recent experience with PCNT is very good, they are track aware (maybe not all representatives) and offer customer track days!
I traded my tracked GT3RS recently at PCNT, they (both the sales rep and manager) knew about the track time, the Girodiscs and the GMG centre delete I ran but removed before sale.
Also had a GMG cage installed which went with the car.....
Prior to sale the car was not put on diagnostics to check it out, they believed my representations.
You seem to have gotten a really unrepresentative bad deal here, please fight it on all our behalf!
PM me if you would like further information.....
I would not give up on this!
You should at least engage your sales representative and preferably the sales manager to see if they can help....
My recent experience with PCNT is very good, they are track aware (maybe not all representatives) and offer customer track days!
I traded my tracked GT3RS recently at PCNT, they (both the sales rep and manager) knew about the track time, the Girodiscs and the GMG centre delete I ran but removed before sale.
Also had a GMG cage installed which went with the car.....
Prior to sale the car was not put on diagnostics to check it out, they believed my representations.
You seem to have gotten a really unrepresentative bad deal here, please fight it on all our behalf!
PM me if you would like further information.....