cetom

i bought a racecar with an AIM MXL unit. It worked well for the previous owner . i downloaded Racestudio . every time i connect the cord to the MXL i get an error message that says RS cant communicate with the MXL . on the AIM website there is a download for a usb driver. i figured it couldnt hurt so i downloaded it . i then did a number of things like reboot etc , i finally got it to work .
i cam back the next day and i had the problem all over again.
i tried a different computer . downloaded RS. still cant get it to communicate with the MXL
does any body have an idea as to how to fix this or what the problem may be
thank you

Frank 993 C4S

AIM has excellent product support. Not sure where you are located, whether in the US or elsewhere but I PM'd you the contact info of Roger Caddell who runs their training seminars. He was extremely helpful to me.

There isn't enough info in your post to trouble shoot your problem.

rlm328

AIM had issues with a recent release not recognizing the dash or anything else. They have a new release issued Nov 6, 2013. Try that one, and see if it works better. I just had the same issue. I have not had a chance to see if it is the cure.

cetom

thank you . yes i do have the most recent RS release . unfortunately it just is not communicating with the mxl. my computer says there is a usb problem.
i actually just finished watching the roger caddell webinar that he gave to the mazda club. it was great . i will contact him
i switched over from motec adl2. the aim seems like it would be great ,if i can only get it to work

cetom

one other question. do you think it makes a difference if you download the software from aimsports.com vs aimsportline.com

Matt Romanowski

The software is the same regardless of which site you get it from provided the version is the same. If you did the usb drivers and software without resolve, give the 800 support line a call Monday. They are great.

One other thing is to hookup before powering up the dash. Sometimes this helps but its not really a solution.

cetom

thanks matt. interesting, as i mentioned i was able to establish a connection once . i was hooked up and then recycled the power in the car. unfortunately i was not able to reproduce this
when i learn more i will report back
thanks

amso3

I've had issues with the download cable on a number of occasions. They get pulled out of the dash by the cable not the connector and a wire breaks. You can take the connector apart and check. I have the wiring schematic if you e-mail me at jandsaustin1 at verizon.net. I can also send you a new download cable if you need one.

chas911

Had same issue, replacement of cable fixed the problem.
Charlie

amso3

Here is what I've done on my car and a few others. AIM has a USB download adapter that uses a regular USB printer cable. These hold up much better and if you lose it, Wal-mart has them for under $20. The AIM download cable is $65, this adapter is $55 and comes with a USB cable. You will need to have the full harness with your dash (vs. a minimal CAN harness) and it plugs into the pigtail marked "USB".

Gary R.

Jerry, were you a plumber in a former life?

amso3

Why, Butt crack???????

cetom

so the car has this connector on the passenger side dash . it came with this printer type usb. do you find that those cables also go bad

amso3

Never seen one of these cables go bad. Check behind the dash to make sure it is plugged in properly to the AIM USB pigtail

ProCoach

Try the phone plug, too.