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SmartyCam HD Not Recognizing

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Old Nov 2, 2013 | 03:52 PM
  #1  
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Default SmartyCam HD Not Recognizing

Hi All - am installing a new SC HD. Going from SC HD to a CAN hub which then feeds AIM Pista and GP05. Have updated firmware on the camera, PISTA and GPS. All looking good. But SmartyManager2 is not recognizing the camera. And when I look at the Devices in my RaceStudio it shows the device but says "Unknown Logger". When I use the FirmUpdater, similar issue - has no name for the device, and yet thinks everything is up to date.
Any thoughts? Appreciate the help.
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Old Nov 2, 2013 | 05:21 PM
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I had a similar problem where SmartyManager2 wouldn't recognize my SmartyCam HD. I ended up uninstalling all the AiM software including the USB driver, and re-installing it all (originally I had just upgraded all of the software without uninstalling first). It then worked without issue.
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Old Nov 2, 2013 | 06:08 PM
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Thanks. I will give that a shot.
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Old Nov 2, 2013 | 09:32 PM
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I think you should try the original SmartyCam instead - works great in my car.
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Old Nov 3, 2013 | 12:34 PM
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If any of you are on Windows 8.1, check for the latest Smartymanger2 update from AIM - they fixed a bug that was causing connectivity issues with Win 8.1 machines..
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Old Nov 3, 2013 | 02:56 PM
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There is a software update for Smartymanager 2 and a firmware update for the camera over the last few days.
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