Any body shop should be able to fix…

 

Right... The vehicle is getting PPF now. Shop is going to try molding it back so it's not noticeable. Dealership got back to me and is offering $250 for the repair. Should be enough for most shops - but let's see.. I think it's too low but we can see after the shop evaluates it.

 

Heat gun in right hands will sort out almost all wavy stuff. Keep in mind you bought a used car and that is normal wear and tear. Like slightly parking a bit "deep" over a parking stop. Schit happens.

 

Sorry to see this, OP. it will bother me to no end if I received the car in this condition. Luckily it should be an easy fix. The lower lip is a separate piece attached by a number of screws. It can be taken off and reshape easily, or replace if you want to. The bumper cover does need to come off though, which is also a very easy job to pull off.

 

Yes with heat gun it's easy to repair.

 

I would not email. I would just meet him/her in person. Email isn't for things like this. Go pay them a visit

 

Email leaves a paper trail. Speaking in person doesn't

 

It's harder to say no in person. You can always confirm the conversation in email to create the trail.

 

Thanks everyone for the input!
@E39Nutz - What's the part number for the new lip? The car is already at the PPF shop. They're going to try shaping it up
I don't think it'll be too hard to reshape with a heat gun. Long as I can't see it, I'm fine but still unfortunate

The manager never even called or returned my email. It was the salesperson, who was always nice and respectful to begin with. If I didn't live 1600 miles away, I would've went there and had a conversation, as most men would..

 

Hope they can level it enough that you don’t see it. The part number starts with this

971-807-541-X-YYY

X and Y denotes additional identifiers for version and color code I believe. These are at 400 ish and you need to get it painted as your lip spoiler is a painted one.

 

Note to self, if you're picky check out the car first before buying it