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PCM soft reboot

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Old Jun 12, 2021 | 10:12 AM
  #1  
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Default PCM soft reboot

I am having issues with the PCM not connecting to media. (2018 Panamera Turbo) When I start the PCM it has spinning circles and a message saying "starting media". Stays forever, never goes away. I know I can "reset" the PCM and it erases my settings which I have done a couple of times and it works but I was wondering if there was a soft reboot or reset that wouldn't do that.
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Old Sep 29, 2023 | 09:23 AM
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Recently had the "Starting Media" issue, and couldn't get into the media menu at all, even after hours of driving/idling. I believe it to be an occasional glitch when switching from Car Play to XM Radio. A reset of the PCM did nothing for me. I ended up hitting the voice control button on the left steering wheel stalk and requested "tune to XM channel ___". This took me to the Media screen and solved the issue.

I know this likely wont help the OP given the passage of time but hopefully it will help others that encounter this situation.
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Old Sep 1, 2024 | 04:02 AM
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Originally Posted by Pin It
Recently had the "Starting Media" issue, and couldn't get into the media menu at all, even after hours of driving/idling. I believe it to be an occasional glitch when switching from Car Play to XM Radio. A reset of the PCM did nothing for me. I ended up hitting the voice control button on the left steering wheel stalk and requested "tune to XM channel ___". This took me to the Media screen and solved the issue.

I know this likely wont help the OP given the passage of time but hopefully it will help others that encounter this situation.
Thank you so much! I was having this problem, even resetting the PCM via Vehicle Handover did not fix it. Voice command "show XM Radio" fixed it like a charm!!!
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Old Sep 2, 2024 | 12:35 PM
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I'm glad you got it figured out. For future reference, you can soft reset the PCM by holding down the volume roller button until the screen turns black. My PSE decide to stop responding to the PCM button once and this fixed it.
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Old Sep 2, 2024 | 01:07 PM
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Originally Posted by djdonte
I'm glad you got it figured out. For future reference, you can soft reset the PCM by holding down the volume roller button until the screen turns black. My PSE decide to stop responding to the PCM button once and this fixed it.
Thanks for the helpful tip, I will try it next time. I looked all over the manual for the PCM soft reset/ reboot and didn't find the above mentioned process anywhere in the book. I resulted in pulling the passenger side panel #2 fuse to shut down and restart the PCM manually and the issue persisted. It finally got the media tab working after I did the voice command fix. Supposedly I am on really old 2017 PCM 4.1 software after talking to simaservis1108. I am in the process of updating the PCM software and doing the entire screen carplay and Android Auto unlock, and updating 2024-2025 Navi maps. Hopefully newer PCM software has fixed these little bugs. Another thing I didn't like was the programmable button for next song doesn't work for CP and AA, hopefully it will work after the update. Fingers crossed!
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Old Sep 2, 2024 | 06:54 PM
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From: linker Fahrbahn
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What about the two finger press and hold in the upper right touchscreen corner?
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Old Sep 2, 2024 | 06:57 PM
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Originally Posted by chassis
What about the two finger press and hold in the upper right touchscreen corner?
I have no idea this was a thing, what is this two fingers on corners supposed to do? A restart of the system?
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Old Sep 2, 2024 | 10:49 PM
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From: linker Fahrbahn
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Originally Posted by Fluoyi
I have no idea this was a thing, what is this two fingers on corners supposed to do? A restart of the system?
Taycan video below. Also works on Cayenne PCM5.0 and later.

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