PCM soft reboot
Thread Starter
Track Day
Joined: Nov 2018
Posts: 17
Likes: 1
PCM soft reboot
I am having issues with the PCM not connecting to media. (2018 Panamera Turbo) When I start the PCM it has spinning circles and a message saying "starting media". Stays forever, never goes away. I know I can "reset" the PCM and it erases my settings which I have done a couple of times and it works but I was wondering if there was a soft reboot or reset that wouldn't do that.
Advanced
Joined: Oct 2017
Posts: 86
Likes: 16
From: NE Ohio
Recently had the "Starting Media" issue, and couldn't get into the media menu at all, even after hours of driving/idling. I believe it to be an occasional glitch when switching from Car Play to XM Radio. A reset of the PCM did nothing for me. I ended up hitting the voice control button on the left steering wheel stalk and requested "tune to XM channel ___". This took me to the Media screen and solved the issue.
I know this likely wont help the OP given the passage of time but hopefully it will help others that encounter this situation.
I know this likely wont help the OP given the passage of time but hopefully it will help others that encounter this situation.
Cruisin'
Joined: Sep 2024
Posts: 9
Likes: 5
Recently had the "Starting Media" issue, and couldn't get into the media menu at all, even after hours of driving/idling. I believe it to be an occasional glitch when switching from Car Play to XM Radio. A reset of the PCM did nothing for me. I ended up hitting the voice control button on the left steering wheel stalk and requested "tune to XM channel ___". This took me to the Media screen and solved the issue.
I know this likely wont help the OP given the passage of time but hopefully it will help others that encounter this situation.
I know this likely wont help the OP given the passage of time but hopefully it will help others that encounter this situation.
Burning Brakes
Joined: Nov 2021
Posts: 1,203
Likes: 340
From: Houston, TX
I'm glad you got it figured out. For future reference, you can soft reset the PCM by holding down the volume roller button until the screen turns black. My PSE decide to stop responding to the PCM button once and this fixed it.
Cruisin'
Joined: Sep 2024
Posts: 9
Likes: 5
Thanks for the helpful tip, I will try it next time. I looked all over the manual for the PCM soft reset/ reboot and didn't find the above mentioned process anywhere in the book. I resulted in pulling the passenger side panel #2 fuse to shut down and restart the PCM manually and the issue persisted. It finally got the media tab working after I did the voice command fix. Supposedly I am on really old 2017 PCM 4.1 software after talking to simaservis1108. I am in the process of updating the PCM software and doing the entire screen carplay and Android Auto unlock, and updating 2024-2025 Navi maps. Hopefully newer PCM software has fixed these little bugs. Another thing I didn't like was the programmable button for next song doesn't work for CP and AA, hopefully it will work after the update. Fingers crossed!
Cruisin'
Joined: Sep 2024
Posts: 9
Likes: 5
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