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I also was unable to program my garage door openers. Finally my dealer replaced the entire Homelink panel and since then it has worked fine.
Thanks for your response.
Here are some questions for you. I'm trying to determine how your resolution reflects on my situation
1) Is your car a 2018 Panny?
2) Do you have Lane Change Assist? (it indicates a car is in your blindspot with a large rectangular light on each side mirror, and is included in the premium package)
3) When did you buy the car?
4) What is the build date of you car?
5) Did you try the Fuse fix?
1. My car is a 2018 Panamera 4 E-Hybrid.
2. Yes I do have Lane Change Assist. We did try removing the fuse and that didn't solve the problem.
3. It was built in June/July 2017 but wasn't delivered to me until March, 2018. The extensive delays were due to various issues and all the Panameras were held up by Porsche.
I took my garage door opener and the car back to the dealer and they determined that my garage door opener worked fine with another Panamera at the Dealership and thus they concluded the original Homelink module was bad. They ordered a replacement and it was delivered almost immediately and the car was fixed in two days from when I brought it in. The fact that the part was so readily available led me to believe Porsche had concluded that many of the Homelink Modules were bad. It was dissappointing that it took so long to resolve but ever since the replacement everything has been working fine.
This fuse box is located under the passenger seat of the new panamera. Under a designated cover that says VIN on it
Hey guys! I'm actually the one that made that Panamera Garage door Setup-up video!
Yes I have seen MANY problems with the 2018 model Panamera's.
According to one of our techs that I had investigate the problem,
At some point...According to Porsche. The Lane change assist shares the same ground as the Homelink system...
So in order for it to work you need to temporarily disconnect Fuse#10 and Fuse#12 until you can get the pad paired with the car.
then re connect the fuses.
As strange as it sounds this is currently the only solution I've come to know.
If you have any questions, you can contact me at the number located in the video. 352-861-0234.
I won't be checking this very often so I wanted to help you guys out the best I can. I will attach the picture of the fuses in question in a moment
REMOVING THE FUSES ABSOLUTELY WORKED FOR ME. THANKS SCOTTY
(Scotty is “Mr Ohnoez”, in the post above showing the fuse box photo, but Ohnoez is not his real name. He is also the person who also made the video in the post above in this thread. He's a tech specialist at Porsche of Ocala, FL. He spoke to me over the phone answering some questions)
My garage door opener now works. And the fuses are back in place.
Prior to trying this action with the fuses, I never got past step 1. Whenever attempting to program a button:
I would tap the on-screen option for "Configure Button 1"
I would press and continue to hold the button of my handheld opener, waiting for completion
Then my Panny would eventually tell me it had FAILED, on screen, never completing this first step
With the fuses out, I was able to complete the first step and move on to the synchronization part of this process, also successfully. The problem that removing the fuses solves seems to be specific to 2018 Panny's with Lane Change Assist, and which exhibit the symptoms above.
Here are some notes for those wanting to do this:
The front passenger seat needs to be moved as far back as possible, and as high as possible. BUT after reaching that position, I found that the seat moves much farther back if I THEN press down on the rear part of the control for the seat bottom. That helps a lot.
The first door under the passenger seat says VIN and is mostly carpet, surrounded by plastic trim the color of your carpet. That first door is flush with the carpet on the floor of the car.
When you lift up that first carpeted door, you can't remove it all the way. You just need to hold it up.
Under the first door is a black cover to the fuse box, which needs to be removed.
On the front-most edge of that fuse box (closest to the engine) is a latch that needs to be pulled towards the engine to permit you to remove that black cover
That latch is partially surrounded by a small, semicylindrical receiver on the cover that doesn't move. You can see just the latch (without the receiver) in the very bottom edge of the photo of the fuse box above. You need to pull the latch without pulling the receiver.
That Black cover comes off entirely and should be placed back again afterwards
Next you need to remove one purple frame which helps to keep the fuses in. That frame is shown in the photo above and surrounds the second row of fuses. You can grab it with one finger on each edge (left and right) and pull up hard.
The fuses come out more easily than the parts in the preceding steps, especially if you're missing the fuse between them as I am.
After removing the fuses, follow all of the steps shown in the video posted by crack3rd above. Its best to follow the steps in that video while the car is in accessory mode without the engine on. (You can get to accessory mode by turning the permanent ignition key to the right, when your foot is NOT on the break)
After your garage door is programed and working, reinsert the fuses, the purple frame, and the black fuse box cover. You're done.
Thanks so much again to Scotty, from Porsche of Ocala (Florida), for reporting this here, and for talking with me over the phone, despite the fact that I live in northern California, with very little likelihood of visiting his Porsche Dealer in Florida.
For those who want their dealer to do this programming for them, using the fuse removal approach, and whose dealer doesn't believe this approach is real, here's a screen shot of the Porsche technical note on doing this repair
Thank you very much for posting these instructions. I’ve been having trouble getting the homelink unit in my 2018 Panamera to learn my garage door remote and, using your instructions, it finally worked. My dealership has been trying but without much success. Much appreciated.
Thank you very much for posting these instructions. I’ve been having trouble getting the homelink unit in my 2018 Panamera to learn my garage door remote and, using your instructions, it finally worked. My dealership has been trying but without much success. Much appreciated.
Very good to hear. And very happy to have helped. Thanks for letting me know.
BTW.
According to one of the tech people at my dealership, many of the dealers are reluctant to send a tech repair guy to the customers home. It seems as though that's necessary, if they're going to do this, because its not clear how you can get back to the synchronization phase of this process (which requires being near your garage door main unit) after (1) pulling the fuzes, (2) doing "configure button-1" (teaching the porsche's homelink your handheld remote's command), and then (3) driving the car.
The synchronization step is automatically offered on the PCM screen, at the end of "step 2" above. But its doubtful that the option will still be there after driving your car, or simply waiting too long.
i could not get the homelink to work even after removing the fuses. finally took it to the dealer and they fixed it without coming to the house (I left them one of my clickers)
i could not get the homelink to work even after removing the fuses. finally took it to the dealer and they fixed it without coming to the house (I left them one of my clickers)
It's pretty unusual that they could get the unit fully programmed and working without being near your main garage unit for any part of the process. "Synchronization", in garage door programming, means that you press a button on the garage door main unit to tell it to specifically listen for your remote, then you hit the car's remote a couple of times (usually guided by the car's system), and the main garage unit learns to recognize it. If NONE of the programming occurs near the head unit, then they're doing the garage programming without ANY synchronization.
Synchronization started being necessary with the more advanced rolling codes of recent years. So Porsche's ability to do this without synchronization, seems to imply that either 1) The codes used by your main garage door unit are not among the most difficult to learn or 2) Porshe is using some new kind of homelink learning unit that no longer needs synchronization. I've heard that for some people they are replacing the homelink unit. The latter could be a more advanced model for all we know.
In either case very interesting development. Scotty of Porsche Ocala, who first posted the fuse removal technique, and the video describing the synchronization steps, says he has not heard of any newer official approach since he first posted, including recent conversations with his sources at Porsche support.
I can confirm that the fuse removal method was required to program my home garage door opener system.(liftmaster) for a 2018 Panamera 4S ST
Of note, i programmed my work garage door opener without this method, no problems at all. I'll have to check the brand.
Once i programmed the home door opener, now the work one doesn't operate as it did before. I had to reprogram the work one again, will see if the home one still works later.
Porsche should really fix this issue, it's bizarre how garage door opener programming is still an issue in 2018.
I can confirm that the fuse removal method was required to program my home garage door opener system.(liftmaster) for a 2018 Panamera 4S ST
Of note, i programmed my work garage door opener without this method, no problems at all. I'll have to check the brand.
Once i programmed the home door opener, now the work one doesn't operate as it did before. I had to reprogram the work one again, will see if the home one still works later.
Porsche should really fix this issue, it's bizarre how garage door opener programming is still an issue in 2018.
Thanks for sharing that info here. I hope people continue to do the same, as I believe it’s valuable for others, who have not yet resolved this problem, to get as much info as possible. I have the Liftmaster too, and as I’ve said the fuse thing worked for me. That makes three of us for whom it worked, plus many done by Scotty in FL.
Thank you so much to everyone you contributed to this thread. I purchased my 2018 Panamera a few weeks ago and the ONLY thing wrong with the vehicle was that I couldn’t get my garage door opener to program. I have a Linear garage door opener that was made about 15 years ago. It does NOT use a rolling code, just a simple frequency activation. It runs on a 318MHz frequency. After a couple of weeks, neither I nor my local dealer could get through step 1 of the programming instructions. The vehicle’s HomeLink system simply would not recognize my garage door opener, even though I had previously successfully programmed other gate openers before this. I removed the two fuses described in the instructions above and was immediately able to follow the standard Porsche instructions for programming the remote. IT WORKED GREAT! I replaced the fuses, and everything continued to work great. I wanted to post this here to let you guys know this is a legit problem and a legit solution. My dealer refused to follow these instructions or believe that this exercise would work. They wouldn’t do something as simple as pull a couple of fuses for me because they were convinced “that shouldn’t be necessary”. Thank you again to the author of the fix, you’ve now made my new vehicle “perfect”.
10-24-2018 | 12:32 AM
