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2018 Macan windshield replacement

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Old Jan 8, 2025 | 12:36 AM
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Default 2018 Macan windshield replacement

My wife got a shower of gravel in the windshield, one hit causing a large crack right across the driver's side at eye level, Our insurance agent said it is probably about 2K to replace by the dealer (we have a high deductible), but that is the recommended route due too the sensors embedded in the glass. Is there a cheaper reliable alternative?
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Old Jan 8, 2025 | 01:57 AM
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Originally Posted by gregf
My wife got a shower of gravel in the windshield, one hit causing a large crack right across the driver's side at eye level, Our insurance agent said it is probably about 2K to replace by the dealer (we have a high deductible), but that is the recommended route due too the sensors embedded in the glass. Is there a cheaper reliable alternative?
unlikely - 2k-3k is common with modern cars w/driving aids - there is a recalibration step for all the camera's after installing the windshield

you don't pay the little bit extra to buy out your glass deductible? with my insurance I pay a bit extra to buy down the glass deductible to like $200 - and the insurance covers the glass replacement minus my deductible.

$2k is less than my 911 GT3 or Cayenne…both of which have had a windshield in the past 3 years…
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Old Jan 8, 2025 | 02:07 AM
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After a small parking lot mishap, we raised the deductible, including glass coverage. Keeping it down wasn't a small bump unfortunately. Ins here in CA is brutal at the moment.
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Old Jan 8, 2025 | 02:40 AM
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Originally Posted by gregf
After a small parking lot mishap, we raised the deductible, including glass coverage. Keeping it down wasn't a small bump unfortunately. Ins here in CA is brutal at the moment.
there is a separate glass deductible buy down for future reference - i’m in california also - my last policy renewal $254 every 6 months

Last edited by daveo4porsche; Jan 8, 2025 at 02:42 AM.
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Old Jan 8, 2025 | 12:05 PM
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Moved to the correct Macan section (was in the EV one).
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Old Jan 8, 2025 | 03:14 PM
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Safelite will likely be your best choice. They do quality work and can recalibrate your sensors.
When our 2021 Macan took a stone to the windshield, my dealer sent me to Safelite. Turns out that’s who they use to replace windshields, but at a sizable markup of course. Eliminate the $220-an-hour middleman and book a direct appointment at Safelite.
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Old Jan 8, 2025 | 04:24 PM
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Recently, I got a golf ball size scar on the hatchback glass of my 2024 Macan S. I don't know how it happened and I've never had a back window get damaged by a rock. We had stopped for a few minutes at a Mass. Turnpike service area and switched drivers. My wife noticed the scar in the mirror while she was driving. It must have happened when the car war parked at the service area. The next day, we called our insurance agent to make a claim under our $0 deductible glass coverage. We took it to the Porsche dealer and it cost $2850 plus tax. Everything was done within a week. We got fully reimbursed from the insurance company.

One word of caution -- years ago, I had the windshield replaced on my 911 by the Porsche dealer. The service advisor told me that they get many customers who had their windshields replaced by a glass shop which used thinner glass than Porsche glass, and the customer later comes to the Porsche dealer to have the windshild replaced again with Porsche glass, because the first replacement started to leak.
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Old Jan 8, 2025 | 05:19 PM
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I see you are on LI - next time try Active Glass in east meadow. In NY, full glass is mandated on the policy but that doesn't mean you don't pay for it in other ways. The dealers contract out those jobs anyway.
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Old Jan 8, 2025 | 06:05 PM
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Default Who’s your carrier?

Originally Posted by daveo4porsche
there is a separate glass deductible buy down for future reference - i’m in california also - my last policy renewal $254 every 6 months
who is your insurance carrier?
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Old Jan 8, 2025 | 06:25 PM
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Originally Posted by Long Islander
Recently, I got a golf ball size scar on the hatchback glass of my 2024 Macan S. I don't know how it happened and I've never had a back window get damaged by a rock. We had stopped for a few minutes at a Mass. Turnpike service area and switched drivers. My wife noticed the scar in the mirror while she was driving. It must have happened when the car war parked at the service area. The next day, we called our insurance agent to make a claim under our $0 deductible glass coverage. We took it to the Porsche dealer and it cost $2850 plus tax. Everything was done within a week. We got fully reimbursed from the insurance company.

One word of caution -- years ago, I had the windshield replaced on my 911 by the Porsche dealer. The service advisor told me that they get many customers who had their windshields replaced by a glass shop which used thinner glass than Porsche glass, and the customer later comes to the Porsche dealer to have the windshild replaced again with Porsche glass, because the first replacement started to leak.
I am not trying to be jerk but there isn't a Porsche dealership in the USA or probably the world that has someone on staff to replace glass. They all hire an outsourced specialist.

The key to getting a quality replacement is finding the company that is hired by Porsche dealers and the high-end body shop/dealers in the area and then contacting those folks directly. Then instruct them you want OEM or equivalent glass. They will then source the glass, often from an OEM parts department, do the install for you, usually at your house, and at a great savings over going through a Porsche dealer and paying their markup.
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Old Jan 9, 2025 | 09:04 AM
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Originally Posted by Carlo_Carrera
I am not trying to be jerk but there isn't a Porsche dealership in the USA or probably the world that has someone on staff to replace glass. They all hire an outsourced specialist.

The key to getting a quality replacement is finding the company that is hired by Porsche dealers and the high-end body shop/dealers in the area and then contacting those folks directly. Then instruct them you want OEM or equivalent glass. They will then source the glass, often from an OEM parts department, do the install for you, usually at your house, and at a great savings over going through a Porsche dealer and paying their markup.
The rear hatch glass has the wiper, the defroster wires and the radio antenna connected to it. All those items have to properly reconnected. My car is under warranty, so if any of those items don't work right, I don't want Porsche to be able to blame it on improper third-party installation. The Porsche dealer might use an outside company to install the glass, but the glass I got was definitely Porsche glass and the dealer is responsible for all the other necessary hook ups to the glass. Plus, it didn't make a difference to me that the Porsche dealer may have charged more as I was fully reimbursed by my insurer.
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Old Jan 9, 2025 | 10:11 AM
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Originally Posted by Long Islander
The rear hatch glass has the wiper, the defroster wires and the radio antenna connected to it. All those items have to properly reconnected. My car is under warranty, so if any of those items don't work right, I don't want Porsche to be able to blame it on improper third-party installation. The Porsche dealer might use an outside company to install the glass, but the glass I got was definitely Porsche glass and the dealer is responsible for all the other necessary hook ups to the glass. Plus, it didn't make a difference to me that the Porsche dealer may have charged more as I was fully reimbursed by my insurer.
Yes, a warranty or insurance paid install is different. And still all the electrical hook ups are still done by the sub-contracted glass installer. They are the experts.

But if you are paying out of pocket going through a dealer is a total rip off.
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Old Jan 9, 2025 | 02:29 PM
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We have an appt tomorrow with Safelite - at their shop about 15 mi away (closer than the dealer) - quoted just over $800 with a AAA 10% discount. Supposedly OEM parts, but am double checking before the install.

Thanks all for the responses & info. I will report back after the install.
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Old Jan 9, 2025 | 03:23 PM
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It's likely to be OEM - for the simple reason that there aren't enough Porsches on the road to produce third party glass for. A Honda or a Toyota or GM or Ford, sure.
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Old Jan 12, 2025 | 04:29 AM
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Originally Posted by Carlo_Carrera
Yes, a warranty or insurance paid install is different. And still all the electrical hook ups are still done by the sub-contracted glass installer. They are the experts.

But if you are paying out of pocket going through a dealer is a total rip off.
What about calibration of the rain sensors and headlight sensors? I doubt if Safelight has the Porsche scanning and calibration tools...
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