Stuttgart Drop-off - Any Issues After 5PM?
#1
Drifting
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Stuttgart Drop-off - Any Issues After 5PM?
I had originally planned my drop-off in Stuttgart around 2 ~ 3 PM, however my schedule is getting tight. I may have to drop-off late evening instead. And I should mention that it will be a Saturday. In August (I know the whole of Europe is on vacation during this time).
Are there any issues with dropping off the car after 5 PM? What's been your experience?
Are there any issues with dropping off the car after 5 PM? What's been your experience?
#2
Rennlist Member
Yes, a problem, but can be solved. According to the Porsche website, drop off at the factory is 24/7, but this is inaccurate. Recently, this has been changed and is only available during the day from Mon-Friday (I forgot the exact hours, but around 8-9 to 4-5). Fortunately, drop off is available nearby Stuttgart at a local transport company at any time (scheduled) for a fee. Porsche NA offered to pay the fee for me since it is/was incorrect on the website and I had already made my plans and booked flights. My very knowledgeable sales manager was also surprised by this new policy, which I noticed during my reading of the European Delivery packet that I received a few weeks ago.
The company Porsche uses is Simovic Car Services in Sindelfingen. I arranged a time with them directly via email.
The company Porsche uses is Simovic Car Services in Sindelfingen. I arranged a time with them directly via email.
#3
Intermediate
I just received my ED packet and noticed the limited hours as well. Stuttgart is Mon-Fri 8AM-4PM. I planned my drop off for Sunday night based on info received months ago when I ordered the car. My SA is looking into the solution, so mb1, I'll likely end up dropping off as you are.
#4
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Just spoke to Jamie, ED coordinator at PCNA... she says the factory will be shut down during my return window. Moreover, the factory area is under major construction during the summer holiday shutdown, so there is no opportunity to drop the car at Zuffenhausen as normal. They are sorting out an alternative location in Stuttgart at the moment, so I'll update later when I learn the details.
She did say that returning the car during off hours, even during the weekend, should be no problem.
She did say that returning the car during off hours, even during the weekend, should be no problem.
#5
Having the same problem here. On top of that since we're picking the car in Leipzig, they say we can only return in Leipzig free of charge even if we said EU delivery in Zuffenhausen when we placed the order...They better make this MissionE (I guess that's what construction is about?) a pretty special one for all this trouble!!!