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Smartycam playback is blank

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Old 07-12-2018, 07:19 PM
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Oliver911
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Default Smartycam playback is blank

For some reason when I try and playback video on my computer, the playback screen is completely black. There is no audio, however the length of the video is correct Any ideas??
Thanks,
Dante
Old 07-12-2018, 07:46 PM
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Matt Romanowski
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What player?
Old 07-12-2018, 07:51 PM
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Oliver911
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Windows media player...that has always worked in the past for me. Any different player suggestion?
Old 07-12-2018, 08:19 PM
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linzman
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VLC. Plays just about any video file you can think of. And it's free.
Old 07-12-2018, 09:50 PM
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Www.videolan.org

Try this first.
Old 07-13-2018, 07:42 AM
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Oliver911
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Solved!!

thanks!!!
Old 07-13-2018, 02:27 PM
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If you update the firmware in the camera, that may allow you to use your old WMP, too.



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